シェラトン・ノーフォークウォーターサイドホテル

  • アメリカ合衆国
  • 23510
  • ヴァージニア州,
  • ノーフォーク
  • 777 Waterside Drive
  • マップ

空室状況&料金

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年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの21歳以上のお客様に限定させていただきます。

Rated 3.7 out of 5 by 486 reviewers.
Rated 5 out of 5 by Outstanding staff and service! We had two wonderful days in Norfolk, two weeks apart. We were treated with exceptional courtesy, and Joyce Verdi, in the restaurant was a great waitress and became a fast friend. She, as well as the rest of the restaurant staff, remembered my husband and me, and treated us like treasured friends. You can't fake that kind of treatment; not with the convention business that this hotel does. September 24, 2014
Rated 4 out of 5 by This hotel takes care of their groups This hotel really provided excellent service to our group, US Tennis Association (USTA) this summer. The provided excellent service and amenities (free parking, ice). Thank you. We will be back next summer. September 24, 2014
Rated 4 out of 5 by Staff The hotel staff was very accommodating and friendly September 21, 2014
Rated 4 out of 5 by Very good experience Excellent hotel. Great staff who were extremely responsive to requests. Bed was super comfortable. Only negatives were unimpressive restaurant and lack of parking. Parking deck was about a block or 2 away from the hotel. Did not feel comfortable leaving my car that far away in an unattended lot. September 13, 2014
Rated 2 out of 5 by Not What I Expect of a Sheraton Got a corner room. Room was vary basic, bathroom was not the best. Toilet seemed to run forever after flushing and the tub drained extremely slow, so by the time we were done showering, the water was above our ankles with all of your soap, dirt, etc floating around with us. Also ordered food in the restaurant and we were very disappointed. The chicken wings were not cooked. First one I bit into was still bloody at the bone. Took them back, second batch was better, but still not as done as we requested. The calamari was very chewy and the salad was very bland. The check in/out people were not rude, but not overly nice either. Overall I was very disappointed with my stay. I've stayed at other Sheraton's and have never had this problem. I pretty certain I will not be staying at this one again. September 10, 2014
Rated 2 out of 5 by Some nice features, some not so nice In 6 nights had to call maintenance for commode problem 3 times. Had to call for towels 2X. No standardization of housekeeping? Maintenance came each time as did housekeeping. Should we have to ask each day? Dusting needs improvement.Manager in restaurant should smile more-was there 4 days before saw a smile. Servers great-Sheree exceptional. September 10, 2014
Rated 5 out of 5 by Best part of any experience! The people make the difference. The service received was exceptional. Hat's off to the staff of the Sheraton Waterside. Staff was on task and available to assist at every spot, turn and corner. Seamless coordination. September 10, 2014
Rated 2 out of 5 by This hotel is mediocre The room facing the habor was not what I expected from a well known hotel. The sheets has stains all over. The spring box sheet has mold stains on it. This was the only factor that will make me stay away from this place. I did not have a chance to use their amenities nor dining facility. September 9, 2014
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