シェラトン・ノーフォークウォーターサイドホテル

  • アメリカ合衆国
  • 23510
  • ヴァージニア州,
  • ノーフォーク
  • 777 Waterside Drive
  • マップ

空室状況&料金

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年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの21歳以上のお客様に限定させていただきます。

Rated 3.7 out of 5 by 469 reviewers.
Rated 2 out of 5 by This hotel has great staff, but rooms need upgrades We stayed at the Sheraton Waterside to celebrate our 7th Wedding Anniversary. All though the room was small and the furniture was in the room was damaged and could use an upgrade, the staff at the Sheraton Waterside made out stay enjoyable especially one of the head cooks in the kitchen named "RENA". She went beyond her duty to make sure the item on the breakfast buffet was want we desired. The Front desk clerk that checked us in did a fabuulous job in accomodating our requestsed room that was not ready at the time of check in. August 25, 2014
Rated 2 out of 5 by Updating the rooms We stayed there for our short vacation in mid Aug. The staffs were great, but rooms needed improvement. Our first room smelled like "wet dog". Our 2nd room did not have the smell, but the AC unit was making noise all day and all night. Then, on the 2nd day, it stopped working. When I called they sent someone, who fixed the AC, but the noise was still there. I also heard the same complains from another guest, who was dis-satisfied with the quality of rooms. I had stayed there before few years ago for business and it looked like that the hotel just updated the restaurant and the lobby and did not touch the rooms. August 17, 2014
Rated 4 out of 5 by better place then the Yelp reviews I read We went down there for a vacation and after reading some of the reviews on the web we had some concern. The staff was helpful, attentive, warm and connected with guests. Perfect location, near the water, able to walk to restaurants and other attections not to far of a ride. August 22, 2014
Rated 5 out of 5 by Front Desk Management was awesome Kristen the manager who assisted me at front desk she was awesome. she exceeded all customer expectations and was extremely helpful. I would like to recommend her for a raise. she is truly an asset to your organization. August 21, 2014
Rated 3 out of 5 by cheesey and nickel dime Imagine this chain charging 9.95 a day for WiFi?? Seriously? Then a 24 daily for valet. Only pd 15 inhawaii and they had to run across a busy street. Staff was attentive but requests from front desk were abrupt, as if I bothered them. Final, left at 10am and returned at 4pm. Room not clean yet. Answer to that. Well you'll just have to wait, they have lots of rooms to clean.!!! In real. Maids were overwhelmed, but, stepped up. They were the only staff to seem anxious to please. Never again. August 17, 2014
Rated 3 out of 5 by room ok While some parts of this hotel seemed new, there were still parts that seem outdated. A sitting chair in the room appeared dirty and had rips in it. The bed skirt had stains. staff was friendly and accommodating. The gym was right off the lobby, so basically people can see when you enter and come out of gym and if you are sweaty, you don't necessarily want to be near the lobby. August 18, 2014
Rated 5 out of 5 by Great location Have stayed at this hotel two years in a row now and have loved both stays. My best friend and his wife have already used this hotel on my recommendation and also loved it. Keep up the good work! Turn up the temperature in the meeting rooms a little though they are like meat lockers :-) August 19, 2014
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