Rated 5 out of 5 by paigeypar Great place for Legoland families
We stay at this hotel when we are going to Legoland. It has its own entrance to the park which is a major plus. The hotel is upscale and the rooms are very large. The lower levels have a cute patio and my kids love to have breakfast out there. The pool is very nice and my daughter said it was nice and warm even though it was a chilly evening when she swam. The staff is very accommodating and friendly. We lOVE to eat at the restaurant. We have gotten awesome service and great food there every time we have stayed at the hotel. It overlooks the ocean and has a perfect sunset view. They have awesome fire features and heaters so you can sit out there even if it is chilly outside. Great overall atmosphere.
May 21, 2016
Rated 5 out of 5 by SalukiFootball Pleasantly Surprised
I have made several trips to Carlsbad the past two years and this was my first stay at the Sheraton. It is very conveniently located and the overall quality of the resort was impressive. The Go Green option was great. The staff, particularly Sean in the bar, made my week long stay very nice. Feel like I made several new friends!
May 13, 2016
Rated 5 out of 5 by Wray4 Wonderful Vacation!
We went to the Carlsbad Sheraton for our Anniversary weekend. I can't say how pleased I was with the entire experience!! The view is amazing, the property is gorgeous and very meticulously maintained, and the staff is fantastic. The weather was rainy our first night, but I couldn't help myself, I had to go on walks around the property just to enjoy the flowers (they actually smell!) and the beauty all around. On top of all that, the hostess (who sat us for breakfast the first morning - which means she saw us for less than 30 seconds) remembered us BY NAME the next morning! And then, on top of THAT --- they knew it was our anniversary and welcomed us by wishing us a happy anniversary - and then brought us complimentary champagne and chocolate covered strawberries that night!!! Woah! AMAZING. I had a wonderful, relaxing, fabulous experience and will definitely go again. Thanks Sheraton!!
May 11, 2016
Rated 5 out of 5 by JBG724 Exceptionl Resort
This is not your typical Sheraton Hotel, this is a top end resort with all the amenities you would except. Friendly and helpful staff, world class spa and health club facilities, beautiful resort style pool and great dining experience. If you are looking to stay in the area this would be my only choice.
May 11, 2016
Rated 5 out of 5 by CdnTraveler Wonderful hotel!
My wife and pet (15# canine) spent only one night here as we were enroute back to Canada, but the staff went that extra yard to make this a memorable experience. The restaurant accommodated our pet in the outside seating area and we enjoyed both dinner and breakfast the next morning at that venue. My wife couldn't find any orange juice at the convenience store and when she subsequently went to the bar, was given a complimentary glass. We experienced a small problem with internet connectivity but a quick call to the service desk who immediately transferred me to the ISP provider quickly resolved the issue. The property was attractive, well-maintained, and staffed with friendly and efficient people throughout. Highly recommended...
May 11, 2016
Rated 5 out of 5 by beckster098 Great place to stay!
I travel to the area for business every year in either April or May and this is the hotel where the conference takes place each year so it makes sense to stay here. The meeting facilities were more than adequate. Even if I needed a place to stay to vacation in the area, I wouldn't think of booking anywhere else. I have not had a bad experience in all the years of staying at this hotel. The staff is very friendly and helpful. The room is always clean and I love the "green option" to save on water. Although I was there for business, the location is close enough to various attractions, including Legoland and SanDiego that we were also able to enjoy while there. The hotel restaurant is a little higher priced than I am used to but the food is excellent and you get what you pay for. I would definitely recommend this hotel to anyone visiting the Carlsbad/San Diego area.
May 5, 2016
Rated 5 out of 5 by Steve83 Why Cant All Sheratons Be Like This
Truly a flagship property for Sheraton. quality design throughout common areas. beautifully maintained grounds. Great restaurant. High quality spa experience. Impeccable staff. A rare gem for Sheraton.
May 5, 2016
Rated 5 out of 5 by JTD5 Fantastic Staff and Warm Environment
We were in town for a graduation and I Booked the Presidential Suite and an adjoining room for my family. From the moment we arrived, everyone was fantastic. The valet's took care of everything. The front desk, Jay, knew my name and took the time to learn the names of my entire family. Every time we passed the front desk, we were greeted by our names. Fantastic. We enjoyed our rooms immensely as it enable us to all be together. The food, both from the restaurant as well as room service was great. The night managers even took an interest in us as they too greeted us by name. The cost of all this was incredibly fair. If you want a nice place, with great people, and awesome hospitality, this is your place. Hope to be back myself.
April 28, 2016