Rated 4 out of 5 by petandsan45 for a stay in Bangkok the hotel met all our needs.
We were very pleased with our first visit to Bangkok. The hotel was situated in a good position and the staff were mainly very helpful except that ,for an international hotel, the majority of the staff could have had better training in English...Thai not being a very common language. However they were able to give us guidance on matters of interest.. culture ,food and transport.
January 14, 2014
Rated 4 out of 5 by SuperNoodle Amazing river views
We stayed here over New Years and it was a short but extremely pleasant stay. The fireworks over the river were truly spectacular!
The staff at the hotel were very accommodating, the hotel is in a great location and the facilities were impressive. We would highly recommend and would most definitely stay here again.
January 14, 2014
Rated 4 out of 5 by Keofar This hotel has great view of the river.
Great view of the river and within a short distant to business center. Water taxi is a plus and monorail is within walking distant.
January 12, 2014
Rated 5 out of 5 by moo62 Love this hotel
One of the best hotels in Bangkok, with a great wiev and great service
January 9, 2014
Rated 5 out of 5 by Patty2222 December stay
Stayed 5 days in December 2013. This is a very nice hotel in a good location. Staff were very attentive and professional. Upgraded to Club level. Had breakfast and evening appetizers each day in the Club Lounge. Food was very good, well presented and changed enough each day so as to not be boring. Service was very good. Nice views from the Club Lounge with a relaxing atmosphere. Hotel itself has a nice lobby with a nice assortment of restaurants. Staff helpful. Our room was attractive with a nice view of the river and city. Near a variety of outside restaurants and access to local sights.
January 8, 2014
Rated 5 out of 5 by Hood70 Great place to stay in Bangkok
First time to Bangkok, totally happy with this hotel. I have pretty high standards and this one met them all. Clean, love people, great food, awesome NEw YEArs Eve celebration. Thank you!
January 4, 2014
Rated 1 out of 5 by SAHpro Unhappy New Year
Stayed here with my 4 and 7 year old for New Year's. While the fireworks view on the Chao Praya was good, the stay not good.
-Great communication with the hotel prior to the check-in
- ANTS in the bathroom and bedroom (Notified maid service who did NOTHING to address this.)
- DENIED access to the Club Lounge because it was full. Had to spend $75 on my own drinks and appetizers in the bar. They "comp'd" me a cheap poorly rated $5-10 bottle of wine.
- DID NOT KNOW I was a Platinum member, and therefore, had no rooms to upgrade me to (they say). The SPG app showed there were better rooms available though for the exact dates.
- SLOW SERVICE in the bar area. After sitting for 15-20 minutes, we had to get up and ask for a menu ourselves.
- RIVER NOISE with dinner cruise music and such is loud on the river and goes on until 10-11pm at night. If you want to rest early, don't stay on the river view side.
January 3, 2014
Rated 4 out of 5 by ISBPaul Convenience and Comfort
The Sheratorn Royal Orchid Hotel is one of my favourite hotels of Bangkok. It conbines the convenience of the city with comfort, good food and resort-like facilities. Moreover, the attentive staff make you feel welcome and look after your every need. You can start the day with a great buffet spread of western and Asian foods; spend some time in the 'Portugese Garden' lounging by a large pool with bar; or settle in on a banana chair and watch the busy Chaopraya River flow by. At night, there are good restaurants and music in the lounge bar, or you can go to River City or Chinatown nearby. It is not a new hotel but the rooms and lounges have been freshened up and nothing can detract from that wonderful location by the river.
December 31, 2013
Rated 5 out of 5 by Family2013Dec This hotel is great, very thoughtful
This hotel is great to stay, very thoughtful that make the guest fill like at home.
December 28, 2013
Rated 4 out of 5 by aazug Sheraton Bangkok
Very good accommodation. Amenities could be improved. Lack of free Wi-Fi in room
December 24, 2013
Rated 5 out of 5 by Sabai101 Location location location
Royal Orchid Bangkok is a great place to stay in Bangkok. All the best you expect from Sheraton and a wonderful view of the Chao Phraya river.
December 23, 2013
Rated 4 out of 5 by Michael54296 Good 4 Star Hotel
We have eben there three Times.
We like the Hotel, its Location ist very good.
What we Not like : Wifi Not Free in theRom.... :(.
Restaurants Good !
December 14, 2013
Rated 5 out of 5 by Davidchicago123 Great stay
Great hotel. Will stay again
December 10, 2013
Rated 5 out of 5 by MadibaVive Very confortable and very profesional
Very confortable facilities, with the support of a very qualified and kind staff
December 9, 2013
Rated 5 out of 5 by Robin1999 Pure Luxury
This hotel was completely amazing and unforgettable. The hotel sits on the river in Bangkok, where my daughter and I enjoyed a delicious buffet dinner outside, watching the boats come and go from the pier. There is an attached shopping mall, wonderful jewelry stores, two beautiful swimming pools, one with swim-up pool bar, the other with river view. The staff were incredible and treated us with nothing but respect and assistance with any issue. Completely exceeded my expectations and I will definitly return. Be sure to check with concierge for appropriate pricing to pay taxi/tuk-tuk drivers as its easy to get ripped off!
December 6, 2013
Rated 5 out of 5 by David40 Bangkok
Great Hotel. Stayed in a club room. Staff a little confusing in regards to what amenities for gold and internet service in the room. Also a bit of confusion because we had our kids there.
December 2, 2013
Rated 4 out of 5 by Kerstin2013 Riverside location is superb!
Pros: location, riverview, shuttle boat service, breakfast, pools.
Cons: a way too loud music at evenings/nighttime, no balcony, no free wifi in rooms.
December 1, 2013
Rated 2 out of 5 by Roberto6 OVERDUE FOR Makeover
Great Location , we have stayed at the hotel over the past 20 years , it is very tired and needs a complete makeover and money spent on the property, The furniture is old fashioned , big, bulky and uncomfortable(the bed comfort is good)
Staff need direction and better briefing
Pool is OK but service needs improvement
November 21, 2013
Rated 5 out of 5 by Araujo Superior service
SPG platinum recognition from hotel. We hired car hotel car from airport to hotel and for another 3 hours tour in Bangkok. Staff from club lounge, drivers, concierge, and restaurants were very kind and helpful. Definitely recommend this hotel if you are looking for a quiet place.
November 18, 2013
Rated 5 out of 5 by tusenkatts Fascinating River View
This is our favorite hotel in Bangkok and one of our favorites worldwide. Welcome is always warm, beds are not as soft as in the USA but some of the most comfortable in Asia. All rooms have a river view and one wall is all glass so you can watch the river traffic. While there is a spa at the hotel, there are local Thai massage places just a block or two away. We prefer the regular rooms to the executive rooms, more spacious but no bathtub
November 11, 2013
Rated 5 out of 5 by Bebe23 Riverviews
Love the river views from this hotel, I watched the world go by on this very interesting river.. Second stay and will be back again.
November 11, 2013
Rated 5 out of 5 by Reg123 Wecoming
Location great staff wonderful Real Thai warmth. Will be back
November 3, 2013
Rated 5 out of 5 by may115 it's a great experience to stay here
this hotel is near by boat station,the traffic is very convenient. the staff very helpful and kindly, the room was good view.
October 29, 2013
Rated 5 out of 5 by Sarah68 Beautiful hotel with fantastic location
I would highly recommend staying at this beautiful hotel which has great rooms overlooking the river. The rooms are very spacious and there are two lovely swimming pools. The breakfast is great and the staff are extremely helpful and friendly. Great place!
October 28, 2013
Rated 5 out of 5 by Muppetts Hotel Experience
On the 2 occasions we stayed to break our journey we found the hotel staff went out of their way to assist us with very early departures. The bar & dinning room people were incredable and the seafood buffet was brilliant. All the food tasted fresh & was flaversom. The hole atmosfere was elegant & relaxing with good entertainment. The cocierge departments actions for our protection with Taxis to go outside the hotel was reassuring. Thank you Thailand Shereton
October 26, 2013
Rated 5 out of 5 by dechangsg Great stay!
Comfortable room, good sleep at night... what else could anyone ask? Kudos!
October 25, 2013
Rated 4 out of 5 by Conrad Food at the Royal Orchid Sheraton Hotel and Towers
I regret to say that the food quality in the Royal Orchid Sheraton was much lower than I expected in terms of presentation, taste, price, etc. The Spring Rolls, which I tried twice at the Lobby Bar, were particularly tasteless. Time for a drastic improvement!
October 17, 2013
Rated 5 out of 5 by Henkcbx upgrade to the towerrooms
On arrival we were asked if we wanted an upgrade to the tower , we accepted the offer , and we were happy we did , free laundry , free cocktail's and snacks . we asked for the air conditioner temp to be adjusted it was 21C inside the room.
Asked this after the first night at the desk.
Sleeping was not a problem in the cold but you could not sit for a long period in the room....
we enjoyed our stay and the view from room 2703
October 17, 2013
Rated 5 out of 5 by prasert I had a fab birthday!
Thanks to all the staffs at the Royal Orchid Sheraton,we had a great 2 nights + birthday cake and specially those boys and girls at Sambal where we had our dinner party made our stay even more special!
We will definitely come back!
October 16, 2013
Rated 5 out of 5 by Bob418 JUST GETS BETTER AND BETTER!
We are regular visitors to this hotel and have been visiting since 2009. We always have a Towers room with all the benefits and recently have been enjoying the space and comfort of an executive suite. The hotel continues to give excellent standards of comfort and service. The suites are tastefully and comfortably furnished with wonderful triple aspect river views.
The Towers Lounge (where you can take complimentary breakfast/afternoon tea and evening drinks and nibbles) has been beautifully refurbished and improved. The Royal Orchid has certainly raised the bar in this respect. The quality and choice of food served in the evenings is tremendous. Choices of 4 or 5 hot items. One of which is served by a chef at the buffet. Plus cold items to suite various tastes. Add to this a quality afternoon tea and a good breakfast (which now includes eggs cooked to order) and the Towers Lounge with its panoramic views of the river and the city was a regular feature of our stay. Not to mention the excellent and charming staff.
We used the hotels car service to shuttle to and from the airport. This is a quality service with professionally driven and excellently presented luxury vehicles make travelling an absolute pleasure.
We will certainly be returning to the Royal Orchid and have recommended it to many people.
October 14, 2013