Rated 5 out of 5 by Auejunya Perfect place and Romantic
Nice place, nice people, point of view from the room were perfect, romatic and relaxing
June 14, 2016
Rated 5 out of 5 by kojlken17 One of the Nicest Sheraton Hotels in South East Asia
I have stayed in many Sheraton Hotels in South East Asia and Royal Orchid Sheraton Hotel and Towers is one of my favourite and without a doubt.
This was my 3rd visit to the hotel and again i was not disappointed by the service rendered.
From the doorman to the front desk lady (Japanese) to the housekeeping lady on the SPG Preferred Level, the service is unparalleled.
As always, i am always connected to Sheraton.
Sheraton Hotels and Resorts was, is and will always be my number 1 choice of hotel accommodation anywhere in the world.
The only disappointing part was breakfast at the Feast where there was no smoked salmon served. Other than that, i do not have any complains.\
No doubt, i will stay in Royal Orchid Sheraton Hotel and Towers again.
June 14, 2016
Rated 5 out of 5 by Benlng Superlative service
From the moment we entered the Sheraton royald orchid Bangkok . Sure, the hotel needs a little bit of updating here and there, but you won't find a better level of customer service that I find here. Everyone from the front desk staff, to the doormen, to the staff at the bar and restaurants, to concierge, to maintenance. Everyone is extremely friendly and helpful. The rooms are quite large and very well appointed. Will BE BACK !!!!!!
June 12, 2016
Rated 4 out of 5 by Cbarit66 3 Nights
We really enjoyed the Royal Orchid river location for our first time in this dynamic city. The upgrade to small suite was a plus and the lounge and lounge staff were first class! Might be one of the best lounges I have experienced for the variety of food and drinks to the attentiveness of the staff. Skip the long boat tours, stay on the big river, unless you want to see large water monitor lizards amongst the filth. We were too busy seeing sights and at the lounge that we never used either of the pools. Some of the store staff from 2nd floor shops were quite aggressive - turn off, but the Sheraton staff were awesome.
June 11, 2016
Rated 4 out of 5 by NicholasP Friendly & Helpful staff, strategic location
Thanks Mr Nimit & Ms Lattaporn for their fast response & being helpful. Great smile from them make us feel warm & pleasant throughout the whole stay in the hotel.
June 9, 2016
Rated 5 out of 5 by JWJ88 Comfy stay
Great view over the river, excellent customer services and extremely helpful with directions.
Enjoying the stay and will come back again next time.
May 31, 2016
Rated 5 out of 5 by djthemc Amazing view of the river
I received a great room on the 6th floor that felt so close to the boats on the river. Such a great view. Received an upgrade to a room with a separate living room and bedroom. Definitely would love to stay in this room again.
While other people would rather have a SPG plat free breakfast in the restaurant, I actually prefer the lounge access. I feel like they're giving almost 3 meals for free rather than 1 breakfast. I often miss breakfast so it fits my schedule better when I am at the hotel in the afternoon or evening.
May 18, 2016
Rated 5 out of 5 by ElhamR A great place to stay
Very helpful and friendly staff. We arrived 3 hours earlier than checking time and I wasn't feeling well at all they offered us a room right away.
Room had a beautiful large window overlooking the river.
I loved the Breakfast buffet but my husband thought they could offer more.
May 10, 2016