Rated 5 out of 5 by thanpip26 Room
I have a short stay the room is very nice view, neat and clean the staff provided us the little lovely cake, we love it
April 22, 2015
Rated 1 out of 5 by Jady Worst starwood hotel I never had
I am Platinum Preferred Guest and the room they gave to me was super small. Also every little thing you ask the hotel front desk or the room service was require money. Very bad and unfriendly customer service.
April 2, 2015
Rated 5 out of 5 by indu13 Senior HR Advisor
The staff was highly hospitable.
March 25, 2015
Rated 4 out of 5 by Honeymooners2015 Nice stay, want more features
as a spg member i was expecting breakfast to be included with our room. It would be better if that was offered to preferred members. I also was surprised to find out that our room was not eligible for the lounge.
other than that, the room was, clean, comfortable, quiet, and we had a nice stay in Bangkok.
March 4, 2015
Rated 5 out of 5 by Daisy5581 Comfortable experience
Nice hotel in Orchard road which is a best place for shopping. Room is big enough for three of my family.
March 3, 2015
Rated 4 out of 5 by lcpteck Quiet getaway along the river
I was pre-upgraded to a Junior Suite before my late arrival from the BKK airport. What surprised me even further was I was further upgraded to an Executive Suite during my check-in at the Club Lounge.
At 70 Square Meters, the separate living and bedrooms make the room much bigger than it seems. Unfortunately for such a spacious room, the bathroom seems quite small though. The guest half bath (toilet) is actually shared with the main bathroom.
The Club Lounge was actually very nice and spacious as well with attentive staff and views of the river. It was also equipped with a bar counter area with a bartender to make your favorite drinks. I couldn't get enough of the cocktails.
As the location isn't near the city center, the complimentary boat ride to the nearest BTS station is always a saving grace.
March 2, 2015
Rated 5 out of 5 by JC24548 Home Away From Home
I visit Bangkok yearly and for the past 7 years, I have stayed at the Royal Orchid Sheraton 3 weeks yearly. Yes, it is at a great location close to transportation by river, train or BTS and central to various points of interests in Bangkok, but what makes me come back to this hotel year after year is the fantastic staff. People like Mr. Nimitr of customer relations, Mr. Wichan of lobby service, and Mr. Chaiya of bell service (just to name a few) are the reason why this hotel is special. If you want chic and new and luxury, there is a long list in Bangkok that fits the bill but if you are seeking a home away from home, good caring service and convenient location, Royal Orchid is at the top of the list. I had another wonderful 3 weeks stay again this year. Thanks to all the staff of Royal Orchid Sheraton again!
February 28, 2015
Rated 4 out of 5 by Nicki63 Great location
The hotel was great, they were good with check in and recognizing membership status. The rooms were up to Sheraton standard with great views. The breakfast was amazing! The only negative was the staff at the club lounge, we went in for a quick drink before a cooking class and because he had shorts on they would not let us in. I explained that we were just stopping for a quick drink but they were not interested in helping us and were not overly friendly about it.
February 28, 2015