ロイヤルオーキッド・シェラトンホテル&タワーズ

  • タイ
  • 10500
  • バンコク
  • 2 Charoen Krung Road Soi 30 (Captain Bush Lane),
  • Siphya, Bangrak
  • マップ

空室状況&料金

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お子様/1室

この情報をご提供いただくことで、お客様のご宿泊に最適な客室を探して、ご到着に備えて客室を準備することができます。

折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

注: 当ホテルでは12歳までを子供とみなしています。 必要に応じて大人と子供の人数を変更してください。
折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

ファミリープランポリシー

12歳以下のお子様には、保護者のお客様と同室でお部屋に備え付けのベッドでお休みになる限り、無料でご宿泊いただけます。 1部屋につきお子様2名までご同伴いただけます。 3歳未満のお子様には、朝食を無料でお召し上がりいただけます。 3~12歳のお子様には、お子様用朝食料金が適用いたします。 13歳以上のお子様には、通常の朝食料金が適用いたします。

年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 4.4 out of 5 by 442 reviewers.
Rated 5 out of 5 by Our Most Recent Stay My wife and I have stayed here numerous times over the last seven or eight years. The hotel staff has been excellent, especially Ms. Chanya and Mr. Nimit. This trip we had a minor problem with the toilet and needed maintenance on three occasions. Outside of that everything was quite nice. November 19, 2014
Rated 4 out of 5 by Excellent Club Lounge Our second visit to Royal Orchid Sheraton. Got upgraded to Executive Suite as Platinum member. Thank you! The view and the location were great. The best service we received during this visit was from K. Chunyanuth at the Club Lounge on the 27th floor overlooking the beautiful Chaopraya River. She provided excellent service--remembering our drink preferences and made sure that we were always well taken cared of. Thank you. Some issues we experienced during the stay were noisy bedroom air conditioner (Room 2217), inconsistent turn down service, and inconsistent level of service from different the Front Office staff members. July 24, 2012
Rated 3 out of 5 by Good View - Service needs improvement Stayed 4 nights. As Platinum member, we got upgraded to Executive Suite. Very good view of the Chaopraya River from the suite. Great service from the check-in Guest Service Relations Officer (K. Nimit) and our suite housekeeping staff (very nice lady who took care of our room during our stay). We really appreciated the individualized attention from the check-in experience and our room was always well-taken care of. We also liked the boat shuttle to the Taksin BTS station every 30 minutes from 10am-10pm. After 4 nights, it makes sense why the Royal Orchid Sheraton got downgraded to SPG Level 2. The service from the hotel staff is inconsistent and the facility is a bit outdated. We received poor service from breakfast buffet restaurant waitress and noodle station staff. While the hotel has some friendly staff, many staff members never smiled and were not helpful or friendly. Also, the Club Lounge on the 27th floor gave us mixed experiences. The view and the appetizer were quite good. Although the service from some staff at the lounge was good, other staff did not treat us very well. Instead of being treated like a Platinum member, we were treated as if we were insignificant and uneducated. When we brought 1 guest to visit the Lounge, we were not given a clear policy upfront that the guest would have to pay 411 Baht for her 1 cup of tea and 1 piece of bread. We were told that we had to pay only after she already started sipping her tea. We paid and left after 10 minutes. Very disappointing. June 4, 2012
Rated 5 out of 5 by A Classic I just loved it. It is in a fabulous location and has great facilities. Short ride to the shopping malls and the centre of town. November 8, 2014
Rated 5 out of 5 by Top of the line This hotel have all you need. Will come back again. We usually stay at top floor, that can i recommend.Thank you for a great stay. November 7, 2014
Rated 5 out of 5 by Room with a River View Wonderful room with view of the river. The staff in the Club Lounge were outstanding. View from the Lounge is up there with Hong Kong or New York! We were celebrating 45th wedding anniversary and they made it feel like our honeymoon. November 6, 2014
Rated 5 out of 5 by Excellent service Great to be back at Royal Orchid Sheraton. A short, one-night stay, but a great one. Always enjoy the view of the Chao Praya River from the Executive Suite and the breakfast buffet patio. Overall, great service from the staff here. Received the most excellent service from K. Nimit from the Front Desk and K. Na from the Club Lounge check-in desk for Platinum member. June 24, 2013
Rated 2 out of 5 by Pros and Cons @Royal Orchid Sheraton SPG platinum benefits : August 2013 1)Welcome amenity choosen between 500 points or local amenity [No full buffet breakfast option; if you need buffet breakfast can redeem 1500 points for 1 person /day ; and 3000 points for 2 redeemable per day] 2)Club lounge access at 27th floor -small breakfast only in club lounge 0700-1000 -afternoon tea 1400-1600 -evenning cocktail 1730-2000 -Free internet 3)Upgrade to junior/executive suites [ not includ. Tower benefits eg.laundry service etc.] Pros: -Good panoramic view from executive suite -Smart staff @Club lounge level -Newly Renovated Lounge Cons: -Downgrading SPG platinum recognitions -Poor standard check-in process -Small breakfast @club lounges/no options anymore -Unfriendliness and unhelpful @front lobby floor -Traffic jam and busy area around the hotel September 2, 2013
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