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Rated 4.4 out of 5 by 659 reviewers.
Rated 4 out of 5 by Good experience nice location by the river January 17, 2014
Rated 5 out of 5 by Great View Great view, Great room, Great boat ride service. January 15, 2014
Rated 4 out of 5 by for a stay in Bangkok the hotel met all our needs. We were very pleased with our first visit to Bangkok. The hotel was situated in a good position and the staff were mainly very helpful except that ,for an international hotel, the majority of the staff could have had better training in English...Thai not being a very common language. However they were able to give us guidance on matters of interest.. culture ,food and transport. January 14, 2014
Rated 4 out of 5 by Amazing river views We stayed here over New Years and it was a short but extremely pleasant stay. The fireworks over the river were truly spectacular! The staff at the hotel were very accommodating, the hotel is in a great location and the facilities were impressive. We would highly recommend and would most definitely stay here again. Thank you! January 14, 2014
Rated 4 out of 5 by This hotel has great view of the river. Great view of the river and within a short distant to business center. Water taxi is a plus and monorail is within walking distant. January 12, 2014
Rated 5 out of 5 by Love this hotel One of the best hotels in Bangkok, with a great wiev and great service January 9, 2014
Rated 5 out of 5 by December stay Stayed 5 days in December 2013. This is a very nice hotel in a good location. Staff were very attentive and professional. Upgraded to Club level. Had breakfast and evening appetizers each day in the Club Lounge. Food was very good, well presented and changed enough each day so as to not be boring. Service was very good. Nice views from the Club Lounge with a relaxing atmosphere. Hotel itself has a nice lobby with a nice assortment of restaurants. Staff helpful. Our room was attractive with a nice view of the river and city. Near a variety of outside restaurants and access to local sights. January 8, 2014
Rated 5 out of 5 by Great place to stay in Bangkok First time to Bangkok, totally happy with this hotel. I have pretty high standards and this one met them all. Clean, love people, great food, awesome NEw YEArs Eve celebration. Thank you! January 4, 2014
Rated 1 out of 5 by Unhappy New Year Stayed here with my 4 and 7 year old for New Year's. While the fireworks view on the Chao Praya was good, the stay not good. Pros: -Great communication with the hotel prior to the check-in -Comfortable bed -Great views Cons: - ANTS in the bathroom and bedroom (Notified maid service who did NOTHING to address this.) - DENIED access to the Club Lounge because it was full. Had to spend $75 on my own drinks and appetizers in the bar. They "comp'd" me a cheap poorly rated $5-10 bottle of wine. - DID NOT KNOW I was a Platinum member, and therefore, had no rooms to upgrade me to (they say). The SPG app showed there were better rooms available though for the exact dates. - SLOW SERVICE in the bar area. After sitting for 15-20 minutes, we had to get up and ask for a menu ourselves. - RIVER NOISE with dinner cruise music and such is loud on the river and goes on until 10-11pm at night. If you want to rest early, don't stay on the river view side. January 3, 2014
Rated 4 out of 5 by Convenience and Comfort The Sheratorn Royal Orchid Hotel is one of my favourite hotels of Bangkok. It conbines the convenience of the city with comfort, good food and resort-like facilities. Moreover, the attentive staff make you feel welcome and look after your every need. You can start the day with a great buffet spread of western and Asian foods; spend some time in the 'Portugese Garden' lounging by a large pool with bar; or settle in on a banana chair and watch the busy Chaopraya River flow by. At night, there are good restaurants and music in the lounge bar, or you can go to River City or Chinatown nearby. It is not a new hotel but the rooms and lounges have been freshened up and nothing can detract from that wonderful location by the river. December 31, 2013
Rated 5 out of 5 by This hotel is great, very thoughtful This hotel is great to stay, very thoughtful that make the guest fill like at home. December 28, 2013
Rated 4 out of 5 by Sheraton Bangkok Very good accommodation. Amenities could be improved. Lack of free Wi-Fi in room December 24, 2013
Rated 5 out of 5 by Location location location Royal Orchid Bangkok is a great place to stay in Bangkok. All the best you expect from Sheraton and a wonderful view of the Chao Phraya river. December 23, 2013
Rated 4 out of 5 by Good 4 Star Hotel We have eben there three Times. We like the Hotel, its Location ist very good. What we Not like : Wifi Not Free in theRom.... :(. Restaurants Good ! December 14, 2013
Rated 5 out of 5 by Great stay Great hotel. Will stay again December 10, 2013
Rated 5 out of 5 by Very confortable and very profesional Very confortable facilities, with the support of a very qualified and kind staff December 9, 2013
Rated 5 out of 5 by Pure Luxury This hotel was completely amazing and unforgettable. The hotel sits on the river in Bangkok, where my daughter and I enjoyed a delicious buffet dinner outside, watching the boats come and go from the pier. There is an attached shopping mall, wonderful jewelry stores, two beautiful swimming pools, one with swim-up pool bar, the other with river view. The staff were incredible and treated us with nothing but respect and assistance with any issue. Completely exceeded my expectations and I will definitly return. Be sure to check with concierge for appropriate pricing to pay taxi/tuk-tuk drivers as its easy to get ripped off! December 6, 2013
Rated 5 out of 5 by Bangkok Great Hotel. Stayed in a club room. Staff a little confusing in regards to what amenities for gold and internet service in the room. Also a bit of confusion because we had our kids there. December 2, 2013
Rated 4 out of 5 by Riverside location is superb! Pros: location, riverview, shuttle boat service, breakfast, pools. Cons: a way too loud music at evenings/nighttime, no balcony, no free wifi in rooms. December 1, 2013
Rated 2 out of 5 by OVERDUE FOR Makeover Great Location , we have stayed at the hotel over the past 20 years , it is very tired and needs a complete makeover and money spent on the property, The furniture is old fashioned , big, bulky and uncomfortable(the bed comfort is good) Staff need direction and better briefing Pool is OK but service needs improvement November 21, 2013
Rated 5 out of 5 by Superior service SPG platinum recognition from hotel. We hired car hotel car from airport to hotel and for another 3 hours tour in Bangkok. Staff from club lounge, drivers, concierge, and restaurants were very kind and helpful. Definitely recommend this hotel if you are looking for a quiet place. November 18, 2013
Rated 5 out of 5 by Fascinating River View This is our favorite hotel in Bangkok and one of our favorites worldwide. Welcome is always warm, beds are not as soft as in the USA but some of the most comfortable in Asia. All rooms have a river view and one wall is all glass so you can watch the river traffic. While there is a spa at the hotel, there are local Thai massage places just a block or two away. We prefer the regular rooms to the executive rooms, more spacious but no bathtub November 11, 2013
Rated 5 out of 5 by Riverviews Love the river views from this hotel, I watched the world go by on this very interesting river.. Second stay and will be back again. BB November 11, 2013
Rated 5 out of 5 by Wecoming Location great staff wonderful Real Thai warmth. Will be back November 3, 2013
Rated 5 out of 5 by it's a great experience to stay here this hotel is near by boat station,the traffic is very convenient. the staff very helpful and kindly, the room was good view. October 29, 2013
Rated 5 out of 5 by Beautiful hotel with fantastic location I would highly recommend staying at this beautiful hotel which has great rooms overlooking the river. The rooms are very spacious and there are two lovely swimming pools. The breakfast is great and the staff are extremely helpful and friendly. Great place! October 28, 2013
Rated 5 out of 5 by Hotel Experience On the 2 occasions we stayed to break our journey we found the hotel staff went out of their way to assist us with very early departures. The bar & dinning room people were incredable and the seafood buffet was brilliant. All the food tasted fresh & was flaversom. The hole atmosfere was elegant & relaxing with good entertainment. The cocierge departments actions for our protection with Taxis to go outside the hotel was reassuring. Thank you Thailand Shereton October 26, 2013
Rated 5 out of 5 by Great stay! Comfortable room, good sleep at night... what else could anyone ask? Kudos! October 25, 2013
Rated 4 out of 5 by Food at the Royal Orchid Sheraton Hotel and Towers I regret to say that the food quality in the Royal Orchid Sheraton was much lower than I expected in terms of presentation, taste, price, etc. The Spring Rolls, which I tried twice at the Lobby Bar, were particularly tasteless. Time for a drastic improvement! October 17, 2013
Rated 5 out of 5 by upgrade to the towerrooms On arrival we were asked if we wanted an upgrade to the tower , we accepted the offer , and we were happy we did , free laundry , free cocktail's and snacks . we asked for the air conditioner temp to be adjusted it was 21C inside the room. Asked this after the first night at the desk. Sleeping was not a problem in the cold but you could not sit for a long period in the room.... we enjoyed our stay and the view from room 2703 October 17, 2013
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