Rated 4 out of 5 by TiaCal29 First impression is a lasting one.
It was a nice hotel and the staff was friendly and inviting. The only negatives we had was the flying roach that was in the bathroom the first night of our stay and the fact that It takes the water forever and a year to drain in the tub. The staff quickly took care of the roach issue by sending someone to spray the room the next day and offered complementary breakfast. A plus is that the hotel is near the highway.
July 31, 2016
Rated 4 out of 5 by Matt47284 Pleasant stay
Very friendly staff from the check in, breakfast buffet, and late night bar friendly bartender.
Came to stay while visiting Disney/Epcot. Conveniently located near the highway and nice atmosphere of the hotel. The facilities were clean and well kept. The morning breakfast staff were very friendly and quick service which was appreciated especially at 6:30am to stay on time with my vacation plans. Would recommend the hotel to family/friends looking to visit Orlando.
July 22, 2016
Rated 5 out of 5 by Robski Very friendly staff and very nice hotel
My wife and I brought both our families to Orlando and the 6 of us stayed in the Sheranton Orlando North Hotel for 2 nights. Jessica at the front desk was very kind to arrange all three of our rooms next to each other. She was very patient to meet our requests and gave us free breakfast for two days! Additionally, the rooms were quite nice and the beds were very comfy. Our parents were impressed and pleased with the facility. Definitely recommend for family travel.
July 21, 2016
Rated 5 out of 5 by Kelli37 Most Relaxing Stay
I really enjoyed my time staying with you all. The Staff and Customer service is outstanding.
This will be the first place I will recommend to anyone who is coming in town or looking for somewhere to stay.
Thank you to Manny especially. We ordered room service quite a few times and he always was such a pleasure to be around.
July 11, 2016
Rated 5 out of 5 by Ryan0 Great quick anniversary getaway
We truly enjoyed our stay. The girl who checked us into the hotel seemed a bit new. She was very nice but fumbled a bit with the process. I was happy to see her colleague help her out when she was available. Because it was our anniversary they were very kind and upgraded our room.
At check out we had a small discrepancy with our bill which was handled immediately and professionally.
July 7, 2016
Rated 5 out of 5 by VNPatel Outstanding Service at the Sheraton E. Orlando
We recently celebrated the wedding of my daughter at the Sheraton, I am throughly delighted with the facilitates and the services from the Sheraton, the hotel were extremely accommodating and they delivered above and beyond my expectations taking care of over 400 guests, some of which who stayed at the hotel. The staff service were outstanding.
July 5, 2016
Rated 4 out of 5 by polla Nicely renovated hotel
This hotel has been nicely renovated. However, I only saw one restaurant on the premise opened during daytime breakfast hours.
maybe a restaurant(s) that serves breakfast,lunch and dinner with a kid-friendly menu
or a fast food location within that serves
pizza,hamburger,chicken strips with fries type of menu
This would help with families traveling with kids.
(or just an adult that enjoys chicken strips with fries:)
overall very nice hotel and lovely staff!
July 4, 2016
Rated 5 out of 5 by rm652 excellent stay
This hotel was amazing. Front Desk Staff, Club level staff, and food staff all were consistently nice, and went above and beyond to make sure our stay was the best. We were upgraded to a corner room on the club level floor and I must say the room was huge! I think each room has a balcony which is great. Just wanted to shout out each of the staff that helped make our weekend amazing.
Shauna - Front desk was great and very informative. Would definitely book again through her. Very professional!
Andrea - Front Desk/accounting was great in resolving an issue I had with my credit card being overcharged. She followed up to every request I made and was relentless in solving the issue. I really appreciate her dedication to ensuring that I was taken care of
Lillian - On the club level lounge. She was great, very personable, and made great drinks. Definitely a keeper. She was nice to us every day and always had a smile on her face.
R - gentleman who worked in the main floor breakfast buffet. Did not catch his name, I know it started with an R, and he was from the Czech Republic (he told us this). He was truly amazing. He remembered our order and would have them pre made for us every day that we dined there. Very professional and attentive to our needs. Given the fact that we had our 4 month old baby with us, he was always delighted to see her and was accommodating towards our requests of making sure we had a hot flask of water ready to warm up her baby bottle. Very nice guy, we wish him the best.
June 7, 2016