Rated 2 out of 5 by Jebeh Not great for a quick quite getaway.
Very disappointed with my stay at this location. I only stay at Starwood Hotels and have never been disappointed. The moment I checked into the hotel until today (checkout) the noise and running in rooms/hallway by kids was unbearable. I was so annoyed but mostly embarrass by bringing my friends for quick weekend. I spoke so highly of all my stays at Starwood Hotels (all over the world), but this one has put bad taste in my mouth. I have another weekend planned in the Orlando area this month, but will surely not stay at this location. If your trying to rest DONT come here!
To top it off, this mornings breakfast (50.00 one person) was nasty, was not fresh, and cold. Do not order room service.
March 2, 2014
Rated 5 out of 5 by silver524 Excellent week at hotel
I've stayed many times and everything went very well. I especially enjoyed being on the club level which made my entire trip even more enjoyable, thanks.
March 7, 2014
Rated 3 out of 5 by Janro Time for renovations
First room had broken AC and a nice jelly stain on the rug along with peeling wallpaper. We requested a fix to the AC while we were out for the day or a new room. Upon our return the AC was still broken and the afternoon staff had no recorded evidence of a request to fix. We received a new room where we had plenty of carpet stains. When checking out all we received from the front desk was a "yeah, we know" response.
February 21, 2014
Rated 1 out of 5 by Gainesville14 Very Noisy...Children running in the hallways early morning and late afternoon.
Did not rest which was the reason for the stay. Children (family members of employees im assuming) were running in the hallway outside of my room. Paid $50.00 for breakfast(pancake, eggs, cold ceral and fruit), with that much money it would be nice for it to be fresh and tasteful. I always stay at Starwood Hotels (brother is a chef), but very disappointed with this stay. I can truly say I was embarrass with bringing my friend with me for quite weekend getaway.
March 3, 2014
Rated 3 out of 5 by amex56 old rooms
rooms are old and unkept. furniture is scratched, carpets feel dirty, door knobs are loose, hallways are dirty, in summary old, unkept hotel
February 21, 2014
Rated 2 out of 5 by Lmpoly Good staff/Facility not so much
Just one problem after another in my room...tv didn't work, remote didn't work, burned out light bulbs. Staff was very receptive, but the problems shouldn't have been there in the first place.
February 17, 2014
Rated 4 out of 5 by mew56 Good location to attractions
We were pleased when we saw the complimentary water as that is a nice touch. However, we did not get complimentary water every day as it was hit and miss. It would be nice to count on it or else we could have purchased water had we known we wouldn't receive it everyday. I also don't know why most hotels don't try harder to keep the mold out of the shower. The shower was pretty clean and it would have just taken some spray cleaner and a little elbow grease to take away the black marks starting.
February 25, 2014
Rated 5 out of 5 by tlvdlv Wonderful stay
Loved our stay! Server Gloria every morning was absolutely wonderful! Buffet could of had a few more selections! Also only got 2 bath towels everyday and only had 1 robe! Could have used a couple more towels some days when showering twice! But over all our stay was wonderful and will definitely be back!
February 26, 2014