Sheraton Orlando North Hotel

  • 600 North Lake Destiny Road
  • Maitland,
  • Floride
  • 32751
  • États-Unis
  • Carte

Chambres et tarifs

Fermer

Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l’âge requis

Les hôtes doivent être âgés d’au moins 21 ans pour réserver une chambre.

Rated 3.7 out of 5 by 338 reviewers.
Rated 2 out of 5 by Very disappointed Very noisy it all times of night. Rooms smelled bad. Odor masked in second room I moved to only by extremely cold AC. I travel a lot and have not had to pay for wifi in years except at this property. Contacted room service and got recording. When meal arrived not as advertised on menu and not good quality. Substitutions were made and I was never advised. I asked for foam pillows and it took a couple hours to receive them. All staff were very pleasant however the front desk guy gave me way to much of his personal information and experiences. TV remit did not work properly. July 12, 2014
Rated 1 out of 5 by Underwhelming Customer Service My boss and I checked in for a two-day conference. The poor customer service began at check-in and continued through check-out. Boss was offered 500 rewards points for no maid service (which she accepted), I was not. I did not have a 'do not disturb' sign in my room so I went to the front desk and personally requested no maid service. Both of our rooms were cleaned. Boss's meal was so over cooked and tough that she requested another chicken breast. It took longer to cook than the first one and was just as over cooked and dried out. The waitress apologized and asked if she could bring another glass of wine (it sounded like a comp offer). When my boss accepted she was informed that Happy Hour ended 2 minutes ago so this glass would be full price. When the restaurant manager did finally stop by the table he was totally disengaged and dismissive of our concerns with the meal. Prior to dinner, the fire alarm was going off in my boss's room, so she stopped by the front desk to inform them. After dinner we stopped by the front desk make certain it had been taken care of and were told, "It should be." Umm, yes it should, we want to know that it has! The gentleman disappear for a few minutes and then yelled across the lobby, "It should all be good." Again, it was not a matter of SHOULD, we wanted to know that it had been taken care of. I think the location of the property, the parking, the great conference space, and the ambiance were wonderful. Sadly the abysmal customer service overshadowed everything else. I tried to share my concerns at check-out but my comments were met with an, "Oh, ok." Since I don't think this level of customer service is "ok" I won't be coming back to this property. July 18, 2014
Rated 2 out of 5 by no sleep for two nights ! Frst night was spent listening to a running toilet,did not want to wake my son with repair crew in room in the middle of the night. My wife got stuck in the morning in the bathroom when the door handle fell off. Second night, up most of the night listening to the music from the bar directly below us until 2 Am. called front desk but un able to assist us until bar closed. a few of the staff were professional while others were the worse i have experienced July 14, 2014
Rated 5 out of 5 by This hotel has staff that are personable and go beyond for each and every guest. Things go wrong when people travel-people are outside their comfort zone. We forget things; we don't have all our favorite items with us. Each and every staff member gives 110% to try to resolve any issue and when things happen that are wrong, not only do the staff say "I'm sorry" and "It won't happen again" but they sincerely say"What can I do to make it right?" That makes all the difference. July 12, 2014
Rated 3 out of 5 by Constant Stays I stay at this hotel only because there are no other real choices close to where I work. The hotel staff is unresponsive when requests are made had to wait 2 days to get a new remote for the tv. There is always something wrong with whatever room they put me in (TV, clogged shower, non-flushing toilet). The food needs serious improvement. If there was a better choice I would dump this hotel permanently. July 10, 2014
Rated 5 out of 5 by Friendly Staff I enjoyed my stay! Good location and thoughtful arrangement. July 11, 2014
Rated 5 out of 5 by Gem of a Hotel What a surprise to find such a nice hotel in Maitland! I was in town for a medical procedure and this hotel was booked for convenience, but I will definitely stay here again when I am in the area. Great staff, large room, excellent food in the Club Lounge - I can't say enough about how nice the experience was for me and my family. June 27, 2014
Rated 5 out of 5 by Loved it What a nice surprise! I really enjoyed this Sheraton and my room. The staff was so friendly too. June 28, 2014
2 3 4 5 ... 12 next>>