Rated 3.9 out of 5 by 249
reviewers.
Rated 5 out of 5 by FrankF Impeccably Clean
Our stay could not have been better! Even Jen in Accounting went above and beyond for us. The parking garage attendant left a terrific final impression of the entire facility. Thank you!
May 19, 2013
Rated 4 out of 5 by Solid E-mail receipts
The electronic receipt is handy, but lacks important information needed for expenses. Would be great if it was detailed with taxes and expenses broken down instead of a total charge only.
May 15, 2013
Rated 5 out of 5 by spunky65 Greatest hotel
Everything was great and I loved the fitness room and everyone was so nice and helpful and Mr. Belomi that booked was just the nicest man.
April 22, 2013
Rated 5 out of 5 by Shoyta34 Comfort on every level
Wonderful staff & facility!
April 17, 2013
Rated 5 out of 5 by BaconR Great Room and Great View
The room and furnishings were very nice and comfortable. I had my Do Not disturb on the door and House-keeping left me fresh towels in a bag on my door. I had a great room with a great view. My only disappointment was that my room was next to a family that had little kids and they children were noisey and walked up and down the hall visiting other family members.
May 8, 2013
Rated 4 out of 5 by roadtrippersusa Last minute Myrtle Beach
Only three negative comments for this hotel;
1. the wi-fi was very weak in our room, and we had to continuously re-log in the laptop each time we wanted to get online(no prompt to save password), and the iPhones could not log in at all.
2. There is no direct access from the parking garage into the hotel...you must walk on the access driveway between the garage and the lobby entrance. Even though it is a covered area, we felt this should be addressed to make access safer and more dignified!
3. The tv did not work on the elliptical machine in the exercise room.
April 13, 2013
Rated 5 out of 5 by Lori Great check-in staff
The man who checked me in was able to answer all of my questions without hurrying me, even though it was busy. He printed out a schedule for the conference I was attending with all of the room/banquet numbers listed along with times. He also gave me a room with a view of the ocean, which was so pleasant when I arrived in my room.
May 5, 2013
Rated 1 out of 5 by cwbort I feel cheated.
I booked and paid for a Kind Deluxe room and was given a standard double room. I complained and was flatly told that Sheriton does not guarantee the bed type and that all of the king deluxe rooms had been sold. I paid for my room over two months ago. I feel that Sheriton hotels has stolen from me. I was given a lesser room than what I paid for. On top of that the desk staff was rude and would not allow me to have a late check out even though my meetings (in the hotel) did not end until 12. This forced me to check out at 8 am and wear a suit to travel home. Also, the valet parking attended could not drive a stick so we had to wait 15 minutes each time we wanted to get our car. UNACCEPTABLE!
April 27, 2013