Rated 4 out of 5 by CBfromCT Hidden gem if you can find it
The hotel was inviting, clean and comfortable, but very hard to find, since it is located on a series of one way streets. We didn't care for the parking arrangement and the high cost.
August 30, 2014
Rated 4 out of 5 by Purple3 Comfortable
Clean; modern room. Friendly check-in staff.
August 28, 2014
Rated 5 out of 5 by Rudie23 Pleasant!!!
I was there for a wedding, so it was a short stay, but I think I will be back!!! Everything was very nice!
August 25, 2014
Rated 5 out of 5 by PECE Helpful
My check-in and check out experience was efficient and polite. What made it all the more exceptional was that the gentleman at the desk, Miguel, noticed that I was waiting in the lobby an exceptionally long time. He came over and offered me a bottle of water
August 24, 2014
Rated 3 out of 5 by OKsyr Door open upon return
Like this hotel very much. It is in a good location and near those we visit in Brooklyn. We have stayed here before with no problem. However, after being out all day and returning to our room, we found the door open. The room had been cleaned ( or , at least, the bed was made and nothing appeared to be taken. We called and reported this to the front desk who at first asked if we might have left the door open. I explain that maid service had been there, so, no, we had not left the door open. The response was "okay, sorry." Did not feel that was adequate.
August 18, 2014
Rated 4 out of 5 by bkmakec Thank you Matthew!
Matthew at the front desk remembered my name, and addressed me personally the number of times I passed through the lobby. Very impressive!
August 22, 2014
Rated 4 out of 5 by Unique30 A beauty in Brooklyn
I must say that this was my first and it will not be my last time staying at this hotel. The beds met the Sheraton expectation of comfort. The environment was quiet and I was able to rest. My only concern came upon my visit to the club lounge for breakfast. After receiving such a warm welcome from the night staff at the lounge, I had the same hopes for the morning staff. Let's just say that I was greeted by the most rude staff member ever who refused to assist with my complaint of the coffee being extremely cold. Needless to say, I took the better route and decided not to let her upset me and refrained from drinking the coffee since she offered little to no help. I will absolutely visit this location again but would say that if she or others bearing her attitude work here then I would no longer visit.
August 19, 2014
Rated 5 out of 5 by jdeere Recent Stay
The Sheraton is very good and in a very good location. It's clean and neat, with friendly and helpful staff. They meet my expectations! That makes me happy and it's one less thing to worry about while visiting Brooklyn.
August 16, 2014