Rated 4 out of 5 by NEric No refrigerator
Room is small but generally good. There is no refrigator for my room type, that's really a surprise for me!
June 23, 2013
Rated 5 out of 5 by PushingDaisies1 Great staff, clean and comfortable.
Extremely well managed hotel. Staff is friendly and capirinjas are delicious. Kudos to the manager Marie.
February 7, 2013
Rated 5 out of 5 by Lauramacc Accommodating and Attentive
The staff at this hotel is really great. They have a perfect balance of attentive service and privacy.
July 19, 2013
Rated 5 out of 5 by LarryC Excellent service
Elizabeth went over the top to upgrade my room and put me into a much better frame of mind! Thank you!
January 21, 2013
Rated 2 out of 5 by alexander55 Issues
No recognition of SPG membership-had to work too hard to get room I had actually reserved.
January 2, 2014
Rated 4 out of 5 by HED13 Excellent location for downtown Bklyn.
Sheraton is located close to transportation, downtown shopping and convienient to sightseeing.
April 22, 2013
Rated 4 out of 5 by Alfonse Suggestions to make stay even better
Add MSNBC to your TV Channel lineup
This is Brooklyn! -- Add bagels to your breakfast buffet.
April 23, 2013
Rated 5 out of 5 by Kiki Great Hotel
Very clean and the facilities met all my expectations and I would recommend the expectations
April 18, 2013
Rated 4 out of 5 by sapi87 The hotel is great!
It's facilities are excellent, the rooms are cozy and sharp and the staff is very friendly
October 14, 2013
Rated 4 out of 5 by KoD1966 march madness
Good location, parking was issue which staff did not address which compounded the situation
March 17, 2013
Rated 5 out of 5 by Sperez impress with staff .. the first ppl u incounter.lobby.
staff was veryy helpful ..especially night supervisor
March 3, 2014
Rated 5 out of 5 by ketri Best location near trains and shopping!!!
Great location, location, location and excellent rates stylish rooms.
February 5, 2014
Rated 4 out of 5 by Sandra Comfortable
I found the hotel to be very comfortable and to be centrally located. I enjoyed my stay.
April 8, 2013
Rated 5 out of 5 by chicky Very good place to stay in NY
modern and clean hotel, very friendly staff, good location (15min Subway from Manhatten)
July 29, 2012
Rated 1 out of 5 by Antonio Location, location & ......location
The location is ideal, with many subway lines to Manhattan and walking distance to the new Barclay Center. Unfortunately, its location is also a curse, as the electronic/dub step music from the rooftop bar permeates the pores of the hotel until 3 am, making it impossible to sleep. When we arrived (on Friday am), we discovered (as others have said) its next to impossible to secure a room upgrade (NB As a Platinum SPG member, this is the first time I have not been upgraded in 2 + years). The action in the bar also explains why the elevators are so slow (we waited for 10 minutes on two occasions on Saturday). Its because the hotel dedicates 2 of its elevators to the bar, including the service elevator, forcing its own staff to use the public lifts! Housekeeping was pretty iffy - we had to ask for everything! The staffing in the SPG lounge was spotty - they opened late & were inattentive when supplies ran out! The final straw came on Sunday, when after a night with zero sleep, there was no hot water to be had! We checked out early (a first!) and went to another hotel! (Mid-level management did not adequately respond to service concerns, another signal that all is not right @ the Sheraton Brooklyn).
October 10, 2012
Rated 5 out of 5 by PVD029 Great Hotel
My experience at this hotel was terrific. Clean hotel and very friendly staff.
December 15, 2013
Rated 3 out of 5 by Luckyoyo Fair hotel
I only stay at this hotel because of business. Business travelers friendly hotel.
July 11, 2012
Rated 5 out of 5 by kltc kltc
Loved the security level on the elevator. The rooms were decorated beautifully.
July 15, 2013
Rated 5 out of 5 by vgott Nice Stay
Very good experience and helpful staff. Great recommendations for food.
August 30, 2013
Rated 3 out of 5 by Steve2013 The Brand is good
Overall the brand is good however I was not impressed with the service.
March 13, 2013
Rated 5 out of 5 by SusanandBob Will definitely stay here again
The staff made us feel right at home during our 3-day stay in Brooklyn!
February 23, 2013
Rated 4 out of 5 by Sand Conveniently located in Brooklyn
Walking distance to DUMBO. Victor at the front desk was very helpful.
October 7, 2013
Rated 4 out of 5 by Buck Quiet room, comfortable bed
We slept very well. The staff was terrific. Location worked very well.
December 1, 2011
Rated 5 out of 5 by Kionis Always my 1s choice
Love this Hotel, will always be my first pick when visiting NY.
August 27, 2012
Rated 4 out of 5 by JTSLAS Hotel in brooklyn
Great area, safe, all accommodations and locale were excellent.
October 1, 2012
Rated 4 out of 5 by Bert comfortable
for Brooklyn, this is a great addition. Please keep it clean.
February 8, 2013
Rated 4 out of 5 by MM18 Convenient location
Nice alternative to staying in Manhattan. Quiet, convenient.
December 14, 2012
Rated 2 out of 5 by jonathan27 this hotel has great staff
not a good time phone were down and cool air was not working
April 14, 2013
Rated 5 out of 5 Rocking Hotel!!!
Great place to stay. Wonderful staff and terrific hotel!
September 17, 2012
Rated 4 out of 5 by Berwil Good value, good service.
Excellent staff, no hassles, clean room. Good security.
May 20, 2013