Sheraton Brooklyn New York Hotel

  • 228 Duffield Street
  • Brooklyn,
  • Nueva York
  • 11201
  • Estados Unidos
  • Mapa

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Rated 3.7 out of 5 by 413 reviewers.
Rated 5 out of 5 by Accommodating and Attentive The staff at this hotel is really great. They have a perfect balance of attentive service and privacy. July 19, 2013
Rated 5 out of 5 by Excellent service Elizabeth went over the top to upgrade my room and put me into a much better frame of mind! Thank you! January 21, 2013
Rated 4 out of 5 by Excellent location for downtown Bklyn. Sheraton is located close to transportation, downtown shopping and convienient to sightseeing. April 22, 2013
Rated 4 out of 5 by Suggestions to make stay even better Add MSNBC to your TV Channel lineup This is Brooklyn! -- Add bagels to your breakfast buffet. April 23, 2013
Rated 4 out of 5 by The hotel is great! It's facilities are excellent, the rooms are cozy and sharp and the staff is very friendly October 14, 2013
Rated 5 out of 5 by Great Hotel Very clean and the facilities met all my expectations and I would recommend the expectations April 18, 2013
Rated 4 out of 5 by march madness Good location, parking was issue which staff did not address which compounded the situation March 17, 2013
Rated 5 out of 5 by Great Hotel My experience at this hotel was terrific. Clean hotel and very friendly staff. December 15, 2013
Rated 5 out of 5 by Very good place to stay in NY modern and clean hotel, very friendly staff, good location (15min Subway from Manhatten) July 29, 2012
Rated 4 out of 5 by Comfortable I found the hotel to be very comfortable and to be centrally located. I enjoyed my stay. April 8, 2013
Rated 1 out of 5 by Location, location & ......location The location is ideal, with many subway lines to Manhattan and walking distance to the new Barclay Center. Unfortunately, its location is also a curse, as the electronic/dub step music from the rooftop bar permeates the pores of the hotel until 3 am, making it impossible to sleep. When we arrived (on Friday am), we discovered (as others have said) its next to impossible to secure a room upgrade (NB As a Platinum SPG member, this is the first time I have not been upgraded in 2 + years). The action in the bar also explains why the elevators are so slow (we waited for 10 minutes on two occasions on Saturday). Its because the hotel dedicates 2 of its elevators to the bar, including the service elevator, forcing its own staff to use the public lifts! Housekeeping was pretty iffy - we had to ask for everything! The staffing in the SPG lounge was spotty - they opened late & were inattentive when supplies ran out! The final straw came on Sunday, when after a night with zero sleep, there was no hot water to be had! We checked out early (a first!) and went to another hotel! (Mid-level management did not adequately respond to service concerns, another signal that all is not right @ the Sheraton Brooklyn). October 10, 2012
Rated 3 out of 5 by Fair hotel I only stay at this hotel because of business. Business travelers friendly hotel. July 11, 2012
Rated 5 out of 5 by kltc Loved the security level on the elevator. The rooms were decorated beautifully. July 15, 2013
Rated 5 out of 5 by Nice Stay Very good experience and helpful staff. Great recommendations for food. August 30, 2013
Rated 4 out of 5 by Conveniently located in Brooklyn Walking distance to DUMBO. Victor at the front desk was very helpful. October 7, 2013
Rated 3 out of 5 by The Brand is good Overall the brand is good however I was not impressed with the service. March 13, 2013
Rated 5 out of 5 by Will definitely stay here again The staff made us feel right at home during our 3-day stay in Brooklyn! February 23, 2013
Rated 4 out of 5 by Quiet room, comfortable bed We slept very well. The staff was terrific. Location worked very well. December 1, 2011
Rated 5 out of 5 by Always my 1s choice Love this Hotel, will always be my first pick when visiting NY. August 27, 2012
Rated 4 out of 5 by Hotel in brooklyn Great area, safe, all accommodations and locale were excellent. October 1, 2012
Rated 4 out of 5 by comfortable for Brooklyn, this is a great addition. Please keep it clean. February 8, 2013
Rated 2 out of 5 by this hotel has great staff not a good time phone were down and cool air was not working April 14, 2013
Rated 4 out of 5 by Convenient location Nice alternative to staying in Manhattan. Quiet, convenient. December 14, 2012
Rated 5 out of 5 Rocking Hotel!!! Great place to stay. Wonderful staff and terrific hotel! September 17, 2012
Rated 4 out of 5 by Good value, good service. Excellent staff, no hassles, clean room. Good security. May 20, 2013
Rated 3 out of 5 by okay hotel Only recommended business travelers in MetroTech Area. July 12, 2012
Rated 5 out of 5 by Brooklyn 2012 The hotel was great and my room was big and spacious. July 29, 2012
Rated 1 out of 5 Central location Central location But poor service Expensive parking! March 25, 2013
Rated 4 out of 5 by Perfect for relaxing. nothing was too much trouble for the staff. November 26, 2013
Rated 5 out of 5 by Clean and nice everything great! Limo services, received packages. March 10, 2013
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