Rated 5 out of 5 by Fete2014 Awesome first stay
This was our first stay at the Sheraton Brooklyn and we were pleasantly surprised. Upon arrival our front desk rep Victor was awesome, he helped us upgrade to Club Level and any other issues we had Victor took care us.
The food offered at the club level was okay (a bit more variety would be great), but with staff like Wanda, with her welcoming smile and friendly attitude made it a pleasurable daily stop.
The rooms are super clean, we work in the health care industry and we brought some hospital wipes with us. Glad to say we didn't find much to clean. We found the beds to be a bit too soft, but others may like this.
By the end of first day we had already made plans to return next year.
Thanks to Victor and Wanda for your excellent customer service,
September 6, 2014
Rated 4 out of 5 by House14 Great people ....always a greeting day or night!
always willing to share recommendations , shopping , eats etc...
September 3, 2014
Rated 4 out of 5 by Abi24 Brooklyn
Good Location to stay when needing quick access to subway, shopping, and attractions in Brooklyn.
August 31, 2014
Rated 4 out of 5 by CBfromCT Hidden gem if you can find it
The hotel was inviting, clean and comfortable, but very hard to find, since it is located on a series of one way streets. We didn't care for the parking arrangement and the high cost.
August 30, 2014
Rated 3 out of 5 by spencer1234 Nice hotel
Rooms were renovated and nice...more like a Westin.
Issues: Staff doesn't really know the area to recommend bars and restaurants...or travel times.
Lock to room didn't work even after maintenence "fixed."
I'd stay again
August 29, 2014
Rated 4 out of 5 by Purple3 Comfortable
Clean; modern room. Friendly check-in staff.
August 28, 2014
Rated 2 out of 5 by LAS1 Understaffed
The hotel is understaffed and while the staff appears to be doing the best they can, the service is inconsistent and the lobby is chaotic most of the time. Will no stay here again.
August 25, 2014
Rated 5 out of 5 by Rudie23 Pleasant!!!
I was there for a wedding, so it was a short stay, but I think I will be back!!! Everything was very nice!
August 25, 2014