シェラトン・ブルックリンニューヨークホテル

  • アメリカ合衆国
  • 11201
  • ニューヨーク,
  • ブルックリン
  • 228 Duffield Street
  • マップ

空室状況&料金

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お子様/1室

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年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 3.7 out of 5 by 395 reviewers.
Rated 5 out of 5 by Helpful My check-in and check out experience was efficient and polite. What made it all the more exceptional was that the gentleman at the desk, Miguel, noticed that I was waiting in the lobby an exceptionally long time. He came over and offered me a bottle of water August 24, 2014
Rated 3 out of 5 by Door open upon return Like this hotel very much. It is in a good location and near those we visit in Brooklyn. We have stayed here before with no problem. However, after being out all day and returning to our room, we found the door open. The room had been cleaned ( or , at least, the bed was made and nothing appeared to be taken. We called and reported this to the front desk who at first asked if we might have left the door open. I explain that maid service had been there, so, no, we had not left the door open. The response was "okay, sorry." Did not feel that was adequate. August 18, 2014
Rated 4 out of 5 by Thank you Matthew! Matthew at the front desk remembered my name, and addressed me personally the number of times I passed through the lobby. Very impressive! August 22, 2014
Rated 4 out of 5 by A beauty in Brooklyn I must say that this was my first and it will not be my last time staying at this hotel. The beds met the Sheraton expectation of comfort. The environment was quiet and I was able to rest. My only concern came upon my visit to the club lounge for breakfast. After receiving such a warm welcome from the night staff at the lounge, I had the same hopes for the morning staff. Let's just say that I was greeted by the most rude staff member ever who refused to assist with my complaint of the coffee being extremely cold. Needless to say, I took the better route and decided not to let her upset me and refrained from drinking the coffee since she offered little to no help. I will absolutely visit this location again but would say that if she or others bearing her attitude work here then I would no longer visit. August 19, 2014
Rated 5 out of 5 by Recent Stay The Sheraton is very good and in a very good location. It's clean and neat, with friendly and helpful staff. They meet my expectations! That makes me happy and it's one less thing to worry about while visiting Brooklyn. August 16, 2014
Rated 5 out of 5 by Awesome hotel to stay at in New York The front of the house team were first class!! Cesar and Alex were awesome! Great attitude and went way out of there way to help. Everyone made you feel like you were family. Housekeeping and room service were likewise very attentive. If you are looking for a hotel that's out of the hustle and bustle of Manhattan but yet still close to everything this is the spot to stay. New hotel with great vibe. June 28, 2014
Rated 5 out of 5 by Broken Pool The main accomodation I wanted was a pool and the pool was closed. My granddaughter and I were both disappointed. August 9, 2014
Rated 1 out of 5 by Disappointing!! This hotel continues to disappoint with every stay. On my last stay there I tried to check in at 6:30pm and my room was not ready! I waited 15 minutes for the room to be 'inspected' and was told to 'wait over there'. I was offered nothing for my inconvenience. The front desk manager was busy on his blackberry and just stood there doing nothing. I'm a Platinum SPG and stay at many different Starwood properties. This location is by far the worst! On a previous stay, the service at the bar (food & drink) has been terrible. The bartender took 10mins to even recognize I was there. A simple 'hello I'll be right with you' would have satisfied me. Overall, very disappointing service everytime I stay there. December 11, 2011
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