Rated 5 out of 5 by Dogs16 Great location on the Bay
The staff was very accommodating and friendly. It was a
festive experience and other than the food being a bit pricy
in the restaurant there is not much else negative I can say
about my stay here.
February 1, 2016
Rated 5 out of 5 by Brainwar Great Night
Staying at SPG made Birthday Night extra special.
January 12, 2016
Rated 5 out of 5 by lucygoosey Wonderful
Very nice hotel. Walking distance to a lot of things. I had a view of the bay.
Need a room service menu for dogs!
I will be back this summer.
December 28, 2015
Rated 5 out of 5 by Fisherman58 One of the Best Hotels I've ever been to.
We came for an Erie Otters Hockey game and from the moment Ryan greeted us with a fresh, warm cookie at the front desk, we had a wonderful stay. So friendly, views were amazing, food was wonderful, bed (it was new) so comfortable, well appointed décor, robes in the room, and wait staff all exceeded our expectations. We choose a city view room rather than the more expensive bay room, and what a good choice it was, we had a view of the marina and city lights.
The only negative thing I would say is the tub/shower, it's small and the shower head is not very tall, but it was fine for us.
We WILL be staying here again come summer. It will be a great place to boat in to since the transient marina is right there!
December 21, 2015
Rated 5 out of 5 by cbencho Beautiful Hotel with Amazing Service!
The Erie Bayfront Hotel provided exemplary service… from the time we arrived to the time we left every single person we encountered was friendly and tentative. On the second day of our stay as we were walking in to the hotel a group of front desk people were congregated having a conversation… as soon as the front doors of the hotel opened every single one of the team members turned around with big smiles on their faces to greet us. They just stopped their conversation on a dime. It was funny but in a refreshing way… I have traveled a lot of places and you just do not see that kind of reaction to the guests. In addition to the awesome service… the hotel was very nice, well-kept, nicely decorated and clean. Overall a great place to stay that I would recommend to anyone. Great job Starwood!
August 31, 2015
Rated 5 out of 5 by Happilymarried 25th Anniversary Stay
The manager and general manager made our stay very special. The extra touches added for our anniversary were exceptional and we thank you very much.
August 24, 2015
Rated 1 out of 5 by blow1 Not what we expected!
Well first off,, no one offered to help us with our bag to our room,came down to lobby for a coffee...no coffee bar,asked for a coffee charged me $8 for 2 cups of coffee...never ever stayed in a first class hotel that didn't have coffee 24/7.
There #1 so called restaurant was horrible..way to overpriced for families,bathtubs so small when your taking a shower and try to turn around,you almost fall out..nice huh! coffee maker in room spilled all over counter,pouch to big for the drip screen..nice huh.Starting to get a headache
you get my drift?
August 19, 2015
Rated 1 out of 5 by Bubba32 terrible for the price
this hotel was small, unclean, dirty bed linens, fitted bed sheets came of every night, terribly dirty windows, dusty window ledges, stained sheets, terrible amenities, one cup coffee make, low showers, way over priced, glad some new hotels are being built next door. Location was key, except the dirty windows obstructed views, rarely got hygiene replaced and for the money it should be higher quality. Door cards needed replaced five times in four nights, cards never worked at the parking garage. EVER. no clear directions to pool, hotel store etc. maid service ignored door sign three of four days, always felt rushed. In all, this was extremely disappointing for the money
July 22, 2015