Rated 5 out of 5 by Hammer99 Best Sheraton Around!
Best Sheraton we've ever stayed at! Very Family Friendly and the Staff is always great when we stay there! Great SPG Gold Benefits! If Possible the Club Floor is worth the Upgrade! The staff on the Club Floor have always been great and helped with all our family needs! Great Pool with a view of Lake Erie! The only down side is having to pay to park in the parking garage but everything else about the hotel makes up for this! Can't wait for our next trip back to the Sheraton Bayfront in Erie!
March 5, 2014
Rated 1 out of 5 by 2271 This was one of the dirtiest hotels I have ever stayed in.
This was one of the dirtiest hotels I have ever stayed in.
I was in room 329.
I would suggest you send in a team for top to bottom cleaning.
Dust on everything.
Dirty heat registers.
Dirty bathroom doors.
I hope my sheets were clean.
I hope I never have to stay here again.
November 28, 2011
Rated 5 out of 5 by Kathy2k01 This hotel is beautiful even in winter!
Wonderful hotel, staff is outstanding.!
Clean, comfortable, everything you need
for a relaxing overnight or longer. Wish
we had more time to spend here. Hopefully
we can get back in summer. Right on
water surrounded by a marina. The view
is beautiful. Room overlooked the Lake
Erie - frozen but fantastic. Food in the
grille is excellent- had a great breakfast.
Thanks for a great stay Sheraton!!!! My husband loved his Christmas present.
January 15, 2014
Rated 5 out of 5 by DiOnna GREAT Hotel...GREAT Stay!!
My husband and I had a great stay during the weekend of August 2, 2013. The hotel exceeded all my expectations. The room was great, the staff was professional and courteous, the customer service was superb and the food in the restaurant was absolutely fantastic I also loved the citrus water offered in the Lobby. I'm definitely looking forward to my next stay! My only complaint is, I wish there was a refrigerator in the room. Thanks for the great stay!
August 12, 2013
Rated 5 out of 5 by mom98wmu One of our Favorites!
Location off the Thruway and views from the rooms make this an exceptional hotel. We were greeted by Rick and had a very pleasant check-in which included the upgrade we requested. Club floor hostess, Linda was super for friendliness and service. Food is excellent at this property! Upon checkout on a Sunday, Ari (I believe a manager) was in lobby greeting customers and thanking them for staying.....what a great touch! We'll be back and hopefully soon!
October 15, 2012
Rated 5 out of 5 by elle21 Will be back
On arrival, I was greeted by friendly, helpful front desk staff. MK was over and above with his assistance getting us checked in and his colleagues helped in answering questions about the Erie area, as he took the time to accommodate my room requests. Our stay was top notch, as the rooms were clean and beds incredibly comfortable. The rooms were not necessarily spacious, yet somehow not cramped, even with 4 young children. Have not had a better (3)nights sleep in a hotel. The grounds were pleasant to walk around, to get outside and refresh. On a frenzied checkout, we left my son's sport sunglasses on the bathroom vanity. 25 minutes out of town, I called when we realized that I had left them. Initially, staff was sent to the room and I was told that they were not located, but the next day I received a call that they had been found. So grateful for honest, trustworthy staff.
July 22, 2013
Rated 2 out of 5 by stryker66 over charged
was quoted a price of $109 as a special pool tourney rate. upon arrival was charged $159 + tax. everyone else on my team paid the quoted $109 rate. should have known they had billing problems since while checking in a gentleman came to the front desk asking why he was only staying one night but his credit card was charged almost $500 for a 3 night stay. while the hotel was very nice the deception on the price was unexpected.
March 12, 2013
Rated 5 out of 5 by pguru Look no further !
There is very little else to compete with this hotel in Erie. But the staff evidently is not complacent. I was amazed at the personalized attention and SPG recognition. The waterfront location is amazing. Erie was a stop on our way to the Niagara falls and it became a highlight of our trip thanks to our hotel stay.
July 16, 2012