Rated 2 out of 5 by Catstuff Attractive does not equal functionality
A lovely place with great view of Presque Isle. Staff was very competent and helpful. However, whoever designed the rooms obviously did not try to stay in one. There were no drawers for clothes, so while you could hang items, you still had to live out of your suitcase. The sheets slipped off the bed during the night. Pillows were squishy. The bathroom was large, but the oversized sink forces you to enter the shower under the head which I hate. Furthermore, if you forgot your towel, it is waaaaay across the room. I also hate scrounging for the hair drier in a bag under the sink.
You will probably not redesign rooms for a while, but I hope that you keep some of these thoughts in mind.
November 17, 2014
Rated 5 out of 5 by Cindy244 Beautiful!
This hotel is absolutely gorgeous! I checked in on a cold snowy night and was met by a fire blazing in the lobby fireplace. The staff was attentive, professional and friendly.
The room was amazing. Comfortable, quiet, and very nicely furnished.
I was in Erie for business at the Bayfront Convention Center, so I used the Skywalk to get back and forth from the hotel to the event. The view from the Skywalk was impressive. You can see that the city has put great effort into developing the Bayfront area, with much success.
I would definitely stay here again.
November 17, 2014
Rated 3 out of 5 by East4th Clean It Up
It's great that this location is updating it's exterior to compete with a new planned bayfront competitor. However, this is the second consecutive stay where the room cleanliness was below average. The beds had hair in them. The bathroom had a musty smell, coupled with 'pink slime' on the shower curtain. Lastly, if the hotel allows pets, have the courtesy to ask or advise if it may be a problem. The amount of dog hair throughout the room was simply absurd, and having two kids who are allergic to pets made it worse. There was no point in complaining to the staff, since they made it really clear the hotel was booked, especially when they called us at 6pm to assure we planned to keep our reservation.
November 9, 2014
Rated 5 out of 5 by bucko77 Great Service
Friendly staff. Restaurant was exceptional. We will be back
November 12, 2014
Rated 5 out of 5 by KM42 Very clean and comfortable.
The room was clean and tidy. The King sized bed was very comfy ,, we didn't want to leave :)
October 27, 2014
Rated 4 out of 5 by sadler23 clean the windows.
We paid for and received a club level room with a lake view. The room was clean and perfect except the windows were so dirty the lake view was lost.
October 27, 2014
Rated 5 out of 5 by IFoundANiceHotel My new first choice for an Erie hotel.
I came into town because my father was in the hospital near the hotel. I spent my first night in another hotel in town where the conditions were uninhabitable. I checked on the availability of this hotel last-minute and luckily I got in! The hotel is within very easy walking distance to Hamot Hospital and everything on lower State Street, including my must-have Starbucks. I took advantage of room service several times and the food was excellent. Hotel staff are friendly and when I had an unorthodox request, they went above and beyond to accommodate me.
April 3, 2014
Rated 5 out of 5 by rhba will stay again
great views of the harbor, good service, friendly staff, club level amenities are great. Price is a little high but it is right on the water.
October 25, 2014