Rated 4 out of 5 by Pete101 Conference Stay
Staff was very helpful. Price was reasonable. Room met my expectation. Room key working the garage entrance and exit arm was very nice and easy. The hotel is close to downtown shopping, eating and entertainment.
August 26, 2014
Rated 5 out of 5 by Gusto Outstanding Customer Service
As a first time visitor to Erie, the front desk staff at this Sheraton were true ambassadors for the city. They provided a lot of information and guidance. Even better - they provided excellent service. In addition, the room was very comfortable. We will definitely recommend this Sheraton to friends and family.
August 25, 2014
Rated 5 out of 5 by DawnG Wonderful facility
We were here in 2008 for a conference and the hotel was brand new, in 6 years it is just as nice, if not nicer!! The beds are fantastic as well as the pillows. The views are awesome, staff is wonderful and efficient. Just an all around awesome experience!! Thank you for making our stay so enjoyable.
August 22, 2014
Rated 5 out of 5 by EnzoTomato Another wonderful stay!
My husband and I stayed at Lakeview room of this hotel in Feb 2013 for the first time. As we enjoyed our stay then, we decided to come back again and made it happen this summer! We had another wonderful stay. Nice room, very helpful staff (Thank you, Mike and Ryan!) , nice view, nice restaurant...We look forward to staying at this hotel again in the future.
August 6, 2014
Rated 5 out of 5 by RAD14 Relaxing
From the moment you check in you feel like you are at a small resort away from it all! The veiw is fantastic, the food delicious and the staff go out of their way to make you feel at home. We partiularly enjoyed the beautiful fireworks display Sunday night from the back patio.
August 19, 2014
Rated 2 out of 5 by erieguest222 Disappointed
This hotel has a great location, great views, and comfortable rooms. However, our room was not available until 6 pm despite a posted 3 pm checkout time. When we checked in at 4:15, we were told the housekeeping staff were in the room cleaning it and it would be ready shortly. When we returned at 5:30, we were told it was still not ready and had to wait another half hour.
August 18, 2014
Rated 5 out of 5 by Lbaby23 Erie Wedding
We came here from NYC for a wedding. Everything was great from the staff to the reception. My mother needed a handicap room and they made all the accommodations perfect. One negative, the beds were not as comfortable as I would have liked. Overall 5 stars!
August 18, 2014
Rated 5 out of 5 by 123drive Best hotel in Erie
This Sheraton is very clean and up to date.
The rooms are a bit small for the price and the huge desk in front of the window seemed unnecessary. Two nice chairs to look out over the beautiful view would make more sense.
The beds are comfy and the linens top notch.
Very clean room.
The dinning room is nice and the bar is ok, but once again, not the best use of space in regard to the view.
Dinner was very good, but protein sizes in the dish are small. Had the walleye, good but barely 6 oz of fish. The waitstaff is great.
The front desk staff is very friendly and went out of thier way to make us feel welcomed.
We will stay again in the future.
August 6, 2014