Sheraton Mendoza Hotel

  • Primitivo de la Reta 989
  • Mendoza,
  • 5500
  • Argentina
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 146 reviewers.
Rated 4 out of 5 by Best Hotel in Mendoza This is the best hotel in the town. Great plece to stay and rest April 26, 2015
Rated 4 out of 5 by Good Platinum recognition The hotel is in a good location a few blocks away from the nearest walking street. However the better spots, Av Sarmiento for higher end restaurants and Av Villanueva Aristedes for a younger hipper crowd are a 20 minute walk away. So it's not totally central but certainly a great place to stay if in Mendoza. Check-in was wonderful and English is spoken aplenty here. Even if you speak absolutely no Spanish you will get along just fine at this property. I was also provided a glass of wine while checking in. Very nice touch! I was upgraded to a suite on the 12th floor. The room is very large although worn. Re the room: 1- The bathroom has a bad sewage smell to it. I discussed this with the front desk and he didn't appear shocked at all. He simply said, "ah yes, we can clean this". Appears this sort of complaint comes in all the time. It is definitely time for a refurbishment if so. The smell was terribly strong at check-in. However post cleaning it was down to a manageable level so long as I kept the bathroom door closed tight. 2- The curtains were in poor condition and would stick when trying to close. If you pulled too hard they would snap off. 3- One of the lights was out over the bed. 4- The A/C worked some days and didn't work others. I didn't even touch it and some days it was nice and cold and others barely so. Clearly this hotel needs to do a better job keeping up with maintenance. The do offer Green Choice which is nice, but do not provide cards under the door for redemption. And the maids kept trying to clean my room each day even if the card was on the door. I was worried I wouldn't get my points, but I was provided them at the end of my stay regardless. Re the hotel itself, there is a nice lobby with chairs, a bar and separate restaurant on the first floor. The bar has a pool table. There is a nice gym, swimming pool and spa. The internet in this hotel is very slow. Way too slow for a Sheraton. In fact, the day of my arrival it din't work at all. The elevators have two keycards in them where you must use your key to get to the customer floors. However in all 3 elevators only one (the one in front) works. But the elevator opens to the rear on the customer floors and sometimes people forget which key box works. As such I watched as many guests missed their floor before they were able to get their key into the correct key box. Either make both key boxes work or remove one. As for Platinum recognition, it is very nice here. Upgrade to Suite, bottle of Champagne and chocolates as in-room welcome amenity, breakfast included in Club Lounge, and happy hour in Club Lounge with snacks and vino. That's the way to treat your most loyal customers, kudos! February 17, 2015
Rated 4 out of 5 by Hotel gets the job done; good but not great The hotel is a fairly basic Sheraton. The location within Mendoza is decent (not great). The actual facilities and guest rooms are nice. Highlights were the rooftop club and the great experience at check-in--a glass of wine upon check-in. Hotel staff was extremely warm and friendly. November 30, 2014
Rated 5 out of 5 by Hotel rooms are good, but food needs improvement The menu selection for lunch and dinner is extremely limited. I have coeliac disease and there were only two optins that met my dietary needs. November 9, 2014
Rated 4 out of 5 by Great bed and good location The room is very comfortable. The breakfast is OK but not great. The staff is nice. It is very conveniently located in the city center. November 4, 2014
Rated 5 out of 5 by The best option in Mendoza Sheraton is an amazing hotel option for Mendoza, it offers full infrastructure to its guests (swimming pool, restaurants, mountain view, casino, etc). Well located in the center of the city so most attractions are close by. The attention offered by the staff was amazing, I truly felt like royalty. I would definetly recommend this hotel. August 18, 2014
Rated 5 out of 5 by Great balance after long day in Andes Traveling alone from USA to Argentina. The Sheraton Mendoza welcomed my platinum membership with a suit upgrade and a bottle of wine. A nice slice of home after traveling hours all day in the Andes. Great Gym, pool, deck. Will stay again, if the opportunity is there. June 17, 2014
Rated 5 out of 5 by This hotel has great features Please Improve WIFI room service in suite 1214 service is so bad that it is not posible to use skype, after complaining a router was installed in the room to achieve goog signal, I think that the hotel should check and provide the service without special request May 14, 2014
  • 2015-06-29T14:28:56.105-05:00
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