Rated 5 out of 5 by Brian2022 Great stay in Mendoza
My fiancé and I just completed a 5-stay at the Sheraton Mendoza, and it was fantastic! The room was very comfortable, with a nice layout, great view, and large bathroom. The breakfast buffet in the Club lounge was a real treat. It was good quality and ample. Similarly the evening snacks and wine were nice. Just get there early enough to have a couple glasses of the good quality Malbec. We also enjoyed the spa and fitness facilities. The gym is complete, with excellent gym-quality equipment. The indoor pool was big and warm, and the hot tub was relaxing. Staff was friendly, professional and responsive. Overall we were very pleased with this location.
April 9, 2014
Rated 5 out of 5 by rbtopol27 quick getaway
Location was perfect and Gabriel and the front desk was extremely helpful
April 12, 2014
Rated 2 out of 5 by eac49 quality has deteriorated
The hotel supplied me with a small room, although I am a lifetime platinum member. The room was not cleaned and the towels not changed dur8ing the stay,. They failed to leave bottled water; the internet connection failed several times. The elevators stopped working on one day for several hours forcing me to walk down 15 flights for an important meeting.
March 24, 2014
Rated 5 out of 5 by Savastano Savastano
best time of my life, i hope i can do this again some time
March 23, 2014
Rated 3 out of 5 by Isa2014 Good location
Room service was not efficacity,they need to improve that.The personnel is ok.The breakfast need to be improve with good orange juice and better food.
March 8, 2014
Rated 4 out of 5 by tucungato this hotel is quite comfortable
this hotel attended my expectations
March 9, 2014
Rated 2 out of 5 by Brownos This hotel has terrible service
DO NOT EVEN CONSIDER ASKING ANY STAFF MEMBER ( including managers) for any assistance in visiting wineries !!!
All they are capable of is selling packaged tours ( commisionable), but extremely poor at providing knowledgable information concerning visits (although they claim to have familiarity). their communication skills and follow up are the worst I have ever experienced, especially considering the hotel doesn't have a concierge, but claims that the front desk is capable if providing this service!
Being that that the main tourism in the region IS wineries, I would recommend choosing a diferent hotel or actually staying at one of the new boutique hotels at many of the wineries themselves.
January 20, 2013
Rated 2 out of 5 by MMMartin too expensive no services
No breakfast, the staff didnt helped us with our luggage. Poor service
February 28, 2014