Rated 4 out of 5 by Karimddsl Good stay at the Great Wall Sheraton Beijing.
Yes, the facility is old.
Yes, the TVs are the old CRT type, not flat panels.
The rooms are comfortable and clean. Food is good. Staff are friendly. Rates are good value.
I have no problem recommending this SPG facility. I will definitely stay there again.
August 25, 2014
Rated 3 out of 5 by Stan28 Bad experience in room 1547
Bad experience in room 1547 if I remember correctly. The main issue is the ai conditioner, keep making noise like the sound of drop water time by time, makes you unable to fall asleep.
Breakfast is fine for me.
August 20, 2014
Rated 2 out of 5 by Dilbert336 Aged Facilities
I had the unfortunate experience to lunch at the restaurant on the 21st floor where, in the heat of the Beijing summer, it has practically no air conditioning. I had to arrange for a fan to be sited next to me,
Even some parts of the Executive Floor, the air conditioning is very weak, and in the hot summer, the atmosphere is rather oppressive.
Some aged facilities could be tolerated but to expect your guest to accept poor air conditioning in summer is not acceptable.
July 31, 2014
Rated 3 out of 5 by whySPG not the best hotel to stay at
1. the front desk staff didn't know what she was talking about. She shoo me away when I asked if I can check in on the 17th floor since i booked the elite room. i repeated myself several times but she refused to acknowledge my question.
2. the swimming pool was in a bad shape.
August 14, 2014
Rated 2 out of 5 by Denny523 Unsatisfactory
For a 75 nights P member, in my recent two stays in this hotel, they haven't given me to upgrade to standard suite. One time they even gave me a two beds room. Unhappy, unsatisfactory!
July 30, 2014
Rated 3 out of 5 by Jimtraveller The hotel is very tired (June 21st)
I stayed with my family in two rooms this time. The club floor room was MUCH nicer than the regular floor room, as we booked two different rooms with one being on the club floor (for paying for the club floor price) while the othe room on a lower floor.
This was my very first visit after my previous stay at this hotel in 2000. The lower floor does not seem to have gone through any renovation at all! The carpet in the hallway and in our room (the regular floor room) was stained and I am not sure whether it is clean or not.
The club lounge was closed and we were offered to use the "Elite" lounge. While the staff was friendly, the food offering was amongst some of the worst that I have ever experienced. The food is clean but the quality and choice is not the best.
I am using the standard based on my experience from all Sheraton Club Lounge, not even mentioning that this hotel's lounge is far behind any Sheraton club lounge in other asian locations, such as Bangkok, Singapore and Sydney.
I was very disappointed, as this is far below my impression and my expectation since my last visit to this hotel in 2000. I am almost disheartened.
June 27, 2012
Rated 3 out of 5 by Eziomax Sheraton must do better
The hotel facilities are old and they show all of their age.
On the back side there's an ex pool, empty and with all the floor crackled: a very bad image for the hotel, not reassuringly at all for customers.
The worst thing is the bad attitude of the personnel compared to other Sheraton, even in China.
July 13, 2014
Rated 3 out of 5 by wpw54 Great Wall
The hotel was adequate. The carpets both in the rooms and common areas were stained but appeared clean. Check in was rather slow.
December 15, 2011