北京喜来登长城饭店

  • 中国
  • 北京,
  • 北京
  • 东三环北路 10 号,朝阳区
  • 邮政编码 100125
  • 地图

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Rated 2.7 out of 5 by 79 reviewers.
Rated 3 out of 5 by ok, but does need improvement I stay here several times a year because it is in a location that works for me, it is a category 2 Hotel and one can get reasonable SPG Point rates or point and cash rates. I do not book revenue rates here. There are better SPG Hotel nearby but I come back because it is reasonable and everyone knows this Hotel as it most be one of the oldest International Hotels in Beijing. As a Platinum member I do get Junior suite upgrades, but rooms are still small compared to other Hotels in city. The Club lounge is ok. July 22, 2014
Rated 2 out of 5 by Bad management and no guest orinted front desk personal I been at almost most of Sheraton hotels... never experienced so unprofessional manager or front desk personal. No recognition for my gold status membership.. no upgrading, no even nice welcome greetings... that is most bad experience of my stay in Sheraton in china. Never again... that hotel. July 2, 2014
Rated 4 out of 5 by Always return to this hotel I will stay at Great Wall Sheraton hotel in Beijing again ,because its location,food and comfortable room ! July 17, 2014
Rated 3 out of 5 by Sheraton must do better The hotel facilities are old and they show all of their age. On the back side there's an ex pool, empty and with all the floor crackled: a very bad image for the hotel, not reassuringly at all for customers. The worst thing is the bad attitude of the personnel compared to other Sheraton, even in China. July 13, 2014
Rated 4 out of 5 by Good place to stay in Beijing for SPG member Stayed 3 night with pleasure. Both the room and services met my expectations. Location of hotel is very convenient to bus stop and subway. I've read the reviews online before I go. The hotel was built earlier than the others. So I don't expect a brand new in everything. All staff are friendly especially who cleaned the room. All of my guest requests were fulfilled on time. Room is clean and space is OK. Free WIFI is available in room which made me happier. There were some singing performance around 9pm every evening. The only thing made me uncomfortable is the small switch to turn on the shower. I have to pull very hard to make the water come out from the shower head. I guess it is very old. Hope they can change it during future renovation. All in one word, it was a good stay. Thank you! July 9, 2014
Rated 5 out of 5 by Lovely hotel and great staff! The staff is friendly and very helpful. We loved the plates in the Silk Road Trattoria. The rooms were comfortable with tick curtains that perfectly block out the light! What else?! Sheraton Sweet Sleeper bed is just the best! July 11, 2014
Rated 3 out of 5 by Not qualifier to be a real 5-* I booked a non-smoking room and came in with sort of smells. The hardware is poor compared to its 5* level. For e.g., floor is made up of stone but it's very easy to find there's some broken parts... The TV set is using 1990's device. Painting is not professional. Actually the whole basic condition in this hotel is quite good. Everything is not qualifier a little. When it's accumulated, the feel is very bad. The table at reception is messing up The only reason I book next time (if any) is the close distance to airport. July 6, 2014
Rated 3 out of 5 by The hotel is very tired (June 21st) I stayed with my family in two rooms this time. The club floor room was MUCH nicer than the regular floor room, as we booked two different rooms with one being on the club floor (for paying for the club floor price) while the othe room on a lower floor. This was my very first visit after my previous stay at this hotel in 2000. The lower floor does not seem to have gone through any renovation at all! The carpet in the hallway and in our room (the regular floor room) was stained and I am not sure whether it is clean or not. The club lounge was closed and we were offered to use the "Elite" lounge. While the staff was friendly, the food offering was amongst some of the worst that I have ever experienced. The food is clean but the quality and choice is not the best. I am using the standard based on my experience from all Sheraton Club Lounge, not even mentioning that this hotel's lounge is far behind any Sheraton club lounge in other asian locations, such as Bangkok, Singapore and Sydney. I was very disappointed, as this is far below my impression and my expectation since my last visit to this hotel in 2000. I am almost disheartened. June 27, 2012
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