Rated 3.5 out of 5 by 161
Rated 4 out of 5 by MsRenaB Lovely
I truly enjoyed my stay. It was clean & staff was really nice & the chef...OMG!! Delicious food!!
May 17, 2013
Rated 1 out of 5 by Mlbb This hotel is very noisy
The walls of the hotel rooms are paper thin. You hear every noise. The air conditioner is extremely loud when it is turning off. Would not recommend this hotel
May 13, 2013
Rated 3 out of 5 by jacque Detail
This hotel is old and could use some renovation. The hallways are dark. Our room was large but the bathroom was dinky. I travel light usually but if I had been traveling with my daughter, this bathroom would be seriously inadequate. Also, I found a large hairball in the room and multiple long black hairs in the bathroom. We have short brown hair. Just a little attention to detail(cleaning), a larger bathroom, and maybe power washing the sidewalks in the halls would make this a better stay. I would still recommend this hotel. Overall it's very nice and the staff was the most friendly and helpful that I've ever seen. Just be aware that there won't be much bathroom space.
April 29, 2013
Rated 5 out of 5 by Kettle Great location
Close to downtown and the Saguaro National Park, a must see in Tucson
April 16, 2013
Rated 3 out of 5 by Pilgrim99 Problem Stay + Bedding
Four pillows -- they all sucked. There is no reason for hard or lumpy pillows. The comforter on the double bed is very heavy, but it's that or nothing. Actually weighs down your ankles. Double suite was very nice otherwise, bathrooms are pretty small. We're in the flight pattern for TMC Life Helicopter landings though, which can get pretty noisy. The heated spa was out of order the whole time! Super bummer. Pool cold. Walls are too thin..
April 29, 2013
Rated 5 out of 5 by Fred Nice job
Very clean and enjoyable room. Excellent staff. Hall ways show age of the property but the rooms and main lobby have been renovated and are in great shape. Lovely stay. I was impressed.
April 28, 2013
Rated 5 out of 5 by Mike123 Excellent stay
Staff was really accommodating and the General Manager sets the standard for customer service excellence.
April 8, 2013
Rated 4 out of 5 by hifliers Nice Hotel
Sofa had stains on it, Cushions on sofa would have been nice, I took mine from the bed to make it comfortable to sit on to watch TV.
April 23, 2013