Sheraton Duluth Hotel

  • 301 East Superior Street
  • Duluth,
  • Minnesota
  • 55802
  • United States
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Rated 4.1 out of 5 by 221 reviewers.
Rated 5 out of 5 by Beds and View View of lake was spectacular especially fortunate to see an ore boat come down the channel! Best beds and bedding ever! comfy sheets, mattress and duvet. Loved the design of the bathroom. Restaurant and bar food/service top notch. May 4, 2012
Rated 5 out of 5 by Nice Sunrise! Great place to stay in Duluth. The staff here were very inviting and helpful from Check-in to check-out. Great view of the bay of Lake Superior and location was right downtown in the business area. Lots of complimentary parking. November 11, 2011
Rated 1 out of 5 by I won't stay here again. The inconvenience of the parking is too much to overcome. The room smelled like dogs had stayed there. One of the pillows really smelled like wet dog. On a positive note the staff was friendly. I appreciated the shuttle service and the shuttle driver was very nice. June 2, 2014
Rated 2 out of 5 by dark depressing room We were given a room with a view of some pebbles and a concrete wall. It was dark and depressing. The hotel was not very busy, so we were suprised why we would be stuck in the worst room in the hotel. We were in a rush to meet friends, so we did not have time to go back and ask for a different room. Later, when we tried to take the shuttle service, it was unreliable and we could not get consistent information. We rushed to get ready so we could catch the shuttle, just to have them say it was full. And they couldn't tell us if or when it would be back. Ended up taking a cab, which was annoying because we were only going to the other side of the highway. February 4, 2013
Rated 5 out of 5 by Great staff My stay in Duluth was the result of an unexpected family health emergency. The staff allowed me to check in early in morning which was a great help since I had driven all night from Lansing, Mi to be with my father when he was having an unexpected heart procedure. Your hotel exceeded my expectations. I will definitely stay with you should I be in Duluth again. May 29, 2014
Rated 5 out of 5 by Excellent overall service The staff demostrated excellent service and flexibility in accommodating the needs of our hockey team. From on site reservations, catering and hospitality rooms, staff excelled in service. December 14, 2011
Rated 5 out of 5 by Great night sleep The beds were the best I've sleeped in (other theb my own) in a long time. I fully expected my back to give me trouble....it did not! The staff was very polite and helpfull. I have already recomended this hotel and plan on staying in it the next time I have to come to town. We were in town because my dad was hospitalized in St. Mary's. Did not get a chance to use other facilities but they looked well kept. May 2, 2012
Rated 3 out of 5 by My hotel experience. Our first expression was that the front desk workers were rude and not very friendly. The manager was very polite though. I am thankful for that. The van driver was very helpful and informational. The young men working the evening shift were very friendly and made us very welcome. I like the internet courtesy computers. May 27, 2014
Rated 5 out of 5 by Great food & beverage staff Had a wonderful time here. The food and beverage staff were beyond excellent. Melissa in the bar and restaurant, and Nic in the restaurant were both wonderful, and did a fantastic job, as well as some of the housekeeping girls (though I didn't catch their names.) February 18, 2012
Rated 5 out of 5 by exceeded expectations I have travelled to dozens of cities across Canada and the U.S. and my stay at the Sheraton Duluth is right up there as one of the best experiences I have ever had at a hotel. Fabulous sums it up. July 4, 2012
Rated 5 out of 5 by Real Gold treatment For a hotel in a smaller city, the treatment we received as SPG gold members was exceptional: access to the Sheraton Club, lake view rooms, free bottled water, etc. August 28, 2012
Rated 5 out of 5 by Excellent facilities Made last minute reservation for a quick business trip. Couldn't be happier about my stay, at a great price. Outstanding value, perfect location. Very friendly and attentive staff. Arrived late at night and tried the 301 restaurant. It was surprisingly very good as well. May 24, 2014
Rated 5 out of 5 by Very nice hotel with excellent service We were visiting family over the holidays in Duluth and staying at the Sheraton was an excellent surprise. Very nice facitlities. The staff was very accommodating and friendly. We didn't have a chance to sample the food/beverages since we were there Christmas day but we will be back and will try the restaurant. Highly recommend this facility for your next trip to Duluth. December 29, 2011
Rated 3 out of 5 by Confusion over rooms Third time is the charm. It took three times before we were finally given a room that was clean. We arrived at 3pm. And, the 1st time I don't ask for a printed receipt, I don't receive via email. Require my folio. May 20, 2014
Rated 3 out of 5 by Felt like the only game in town but I'd try somewhere else next time Older facility. Staff not prepared to check in more than one guest at a time. Ac unit really loud. Room was small. Bartender never even acknowledged guests in the lobby but the bar was full so there was no place to appropriately approach the bar. May 19, 2014
Rated 5 out of 5 by Nice hotel with a great view Rooms are great, everything you would expect from a Sheraton. November 16, 2011
Rated 2 out of 5 by Way Overpaid For $185.00 per night during the winter off season, I expected a lot more amenities and common sense. No fridge, no microwave, odd lighting configuration (had to turn on the bathroom light from the outside before you could shut the door flooding the room with light), bathroom doors were French doors with a friction stays (no way to turn a knob therefore making a loud clunking noise when you close them. Impossible to sleep through), other people's doors slamming all night because of those card readers (literally no way to close the doors quietly), almost a 1/4 mile hike to the parking lot having to take multiple elevators. All in all, I will not stay there again. I generally pay for nicer places and added perks, but this hotel had none. February 18, 2013
Rated 5 out of 5 by Phenomenal Hotel We have stayed at this hotel on a few occasions and have always been very satisfied. Unfortunately, though, during our last stay, we were really looking forward to the hot tub and pool, but it was closed. That was a huge disappointment, as it is a highlight when staying at any hotel. Otherwise, the building and rooms are beautiful. We chose a lakeview and were not disappointed. It was breathtaking. By far the most impressive is the staff. We have always been given the highest standard of service from the employees. They are the best in the business! August 8, 2012
Rated 3 out of 5 by Things have changed! When visiting Duluth I book in at the Sheraton. I like its convenience to downtown, Canal Park and easy access to the expressway. And I like the beds. However, I was quite disappointed with my stay recently. We were given a room with a handicap shower. I don't know how people in wheelchairs manage this shower, but as a non-handicapped person, there was no way to stop the water from running off of the shower curtain and across the bathroom floor especially when the shower curtain hung outside of the shower stall! This room was on a floor that was also occupied for the weekend by a kid's hockey team - you can appreciate the late night noise!!! We requested to be moved after our first night and that request was immediately met. The toilet paper used by the hotel is the thinnest and roughest I have ever seen - surely the Sheraton can do better and provide a more comfortable tissue paper. We were also disappointed that the room did not offer a refrigerator (I'm sure the rooms had them in the past) and that we were expected to pay additional money for internet access in our room. At the rate we were paying, internet access should be complimentary. Unfortunately I will be hard pressed to book again at the Sheraton Duluth. December 15, 2011
Rated 5 out of 5 by This hotel made our entire group welcome and comfortable. When sharing a room with others that have different sleeping patterns/needs, I was able to make myself comfortable down in the lobby's lounge where those of us early risers could get a cup of coffee and visit. I loved this feature of the hotel. The staff made us feel welcomed and comfortable. The shuttle was another unexpected benefit of which we made good use! May 12, 2014
Rated 5 out of 5 by Excellent accomodations Duluth Sheraton Hotel is very nice. Everything is top notch there--the rooms the staff everything. They give a discount if you are staying for a medical appt or hospitalization which really saved us alot of money. The free internet access in the lobby was wonderful--let me keep family updated on my husbands condition while he was hospitalized. And the Skywalk from the Hotel to the clinic & hospital prevented me from having to walk up the hills of Duluth. Thanks! August 5, 2012
Rated 5 out of 5 by Very Clean! Love this Hotel, they are very welcoming, Thank you! May 14, 2014
Rated 5 out of 5 by Ideal peaceful vacation I have stayed at this Sheraton hotel, my favorite in North America, the past three summers. Amenities, location, lakeview, happy hour, and staff just add to this sparkling gem on the Lake Superior coast. I used this hotel as a base for six days of hiking the North Shore and Isle Royale Nat'l Park, and then had its comforts awaiting me every late afternoon and evening. I hope to spend even more weeks in Duluth for summers to come. August 1, 2012
Rated 5 out of 5 by Great stay! The beds were a little small, but comfy. Love the feather blankets. May 12, 2014
Rated 2 out of 5 by Room with a view, not Paid for "lake view" room and although it was not a complete lie, it should have said "great vew of the buildings accross the street, and a little bit of the lake". I put truth in advertising high on my list, to bad this hotel did not. Pictures of the lake view on the website are deceiving, most likely taken from above the 4th floor so if you stay and want a lakeview make sure you ask to be put above the 4th floor. July 29, 2012
Rated 5 out of 5 by Excellent Staff Mike the shuttle driver is fabulous. I have been travelling to Duluth once every year or so and he always seems to remember me and welcome me with open arms. Last year when I traveled to the Sheraton my luggage was lost by the airlines and he allowed me to borrow a coat from hotel until my luggage was recovered. He also offered to take me shopping around town. Nothing but good things to say about him! October 14, 2013
Rated 5 out of 5 by Great Hotel Convenient location, comfortable with warm and friendly staff from the moment I pulled up until I left. May 10, 2014
Rated 5 out of 5 by We Were Spoiled! This was one of the nicer hotel stays we've had. We were spoiled by the attention and great attitudes of the clerks, The hotel van drove us to the front door of the nearby hospital (outpatient surgery), saving us the hassle and cost of parking, and requests to housekeeping were responded to very quickly. September 1, 2012
Rated 5 out of 5 by The place in Duluth Had a terrific 3 nights stay for a family wedding ... would highly recommend this property to anyone visiting Duluth for either business or pleasure ... Special thanks to Sarah, Nichole, Matthew, Eric, and Gregg (club lounge) ... want to add that the restaurant was a hit as well ... we will be back ... April 8, 2013
Rated 5 out of 5 by Clean, New, Up to Date , Great View Outstanding Hotel, The staff was friendly, the food was great. The Club room always had bottles of water, apples, and sodas. The room was amazzing, whirlpool tub, fire place, refrigerator, and microwave with a view of Lake Superior. Free parking ramp with access to Hotel... Outstanding! September 23, 2013
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