Rated 5 out of 5 by Chapinfan Quiet, very clean and comfortable!
I enjoyed my stay very much! Everyone was warm, helpful and welcoming from the front desk to the restaurant, to the shuttle driver to the housekeeping staff. Thank you! I can't wait to see you again!
April 11, 2016
Rated 4 out of 5 by Jules92 Lovely!
Very clean, well-kept hotel with friendly staff, an exceptional restaurant, good fitness center and very comfortable rooms.
March 21, 2016
Rated 5 out of 5 by jennysf107 Staff makes you feel at home!
I travel farily frequently for work and fun. The Sheraton Duluth always makes me feel at home. Ali has been especially welcoming and excels in helping make my stay feel truly liike a home away from home. Thank you so much for making my work day a bit easier!
December 14, 2015
Rated 1 out of 5 by ashantirse SPG status doesn't matter.
3 stays in the past 12 months. Really basic if not below average staff interaction.
SPG status doesn't seem to matter at this hotel.
October 31, 2015
Rated 4 out of 5 by DCC42 This Hotel was OK.
This hotel was good, but I do have a few suggestions:
1. I didn't notice any difference between the room we had the first night on the third floor and room we had the rest of the stay on the sixth floor.
2. There seemed to be too many people using the "Club" facility on the sixth floor taking away the "special" feel of the "club".
3. Didn't see any evening drinks or other features in the "club" during the evening - no cookies either.
June 14, 2015
Rated 5 out of 5 by Emerald45 Lobby bar and hotel restaurant
We were pleasantly surprised when we had dinner at the hotel. Menu selections, food quality and service were excellent. Friendly bar tender and good mixed drinks in the cozy lobby bar.
May 26, 2015
Rated 4 out of 5 by ErinO1 Friendly staff made it great
The staff was wonderful. We brought our dog, and they provided dog bed and bowl (even vacuumed them when cleaning the room). They promptly let me know I left something in the room and organized shipping it to me when I couldn't return to the hotel to pick it up. Just ridiculously nice.
May 19, 2015
Rated 4 out of 5 by Grandpaof6 Not as promised when booked
While this hotel is upscale and nice, very disappointed to not have the room we booked months ago. Had 2 price options on a wedding block, chose the higher price for a king suite with lake view, and got neither. Told " nothing they could do for us". No effort to please us, no refund to lower price, no food vouchers. Will choose cheaper option next time, so as not to be displeased or a different hotel entirely.
February 17, 2015