Rated 5 out of 5 Water in the room
I was disappointed with having water in the room. I thought it was "free" as the small bottle was marked. We also drank the large bottle, assuming that one was free too as it was not marked. Found out later they charge for the large bottle. Please label them or do not put them in the room unless you want guests to use them at no additional cost.
October 19, 2014
Rated 4 out of 5 by Brian56 Brian G.
I made a reservation for" King Suite Club Floor Lake View" several Mounths ago... Requested Room 612... It has a fireplace. I called the G. M. Doug Bremer a week before check-in to confirm the room. I left a message on his voice mail to confirm my request. He never responded... I did not get the room I requested... I was very disappointed he did not respond to my voice mail or request. I still have never heard back from the G. M. Doug Bremer. I feel that is was very unpoofessional not to respond or have an explanation why I did not get that room...?
October 6, 2014
Rated 5 out of 5 by Guillermo Wonderful Hotel
Clean, quiet and comfortable are the three things I look for in every hotel, and the Sheraton Duluth certainly checks all of those items on the list. However, the helpful staff and convenient location are even more reasons to select this hotel. The shuttle service is a fantastic feature and I recommend a stroll along the nearby lake shore walk to the canal district.
September 27, 2014
Rated 5 out of 5 by timo57 club room
i previously written that the club room should have more breakfast/dinner foods, and now they do! I'm very pleased that you have improved the choices!! Thank you!
August 15, 2014
Rated 4 out of 5 by costar67 This hotel has good location
Hotel is convenient to most sights in and around Duluth. The staff is excellent and very accommodating.
September 22, 2014
Rated 5 out of 5 by Patrick111 Hotel went way above my expectations
From the time I checked in until the time I checked out the staff was extremely professional and helpful in every aspect, I love the beds they were very comfortable hotel rooms were extremely clean, and all of the staff made my stay very comfortable
July 30, 2014
Rated 5 out of 5 by Moonstruck64 A Duluth favorite
We've stayed at the Duluth Sheraton many times this past year. Initially we chose it because we could walk the skywalk from the hotel to Essentia Health Clinic and St. Mary's hospital. Now we stay for the comfort, good food (especially the Curried Seafood Stew), the responsive, welcoming staff, and the convenience, especially to downtown sites and a beautiful Lakewalk along the shore of Lake Superior.
September 17, 2014
Rated 5 out of 5 by JaymeL Best experience under the circumstances
My husband was recently in the hospital with an unexplainable illness and I needed a hotel. The Sheraton was my first choice as it was within walking distance of the hospital and I was able to use the skywalks instead of walking alone outside. I felt a little bad for the gals working at the counter as I never knew when we would be going home, but I just had to let them know from day to day and they extended my stay as I needed as long as they had the available rooms. The price was perfect and the Sheraton Hotel was not only understanding of my circumstances, but was very caring and devoted to making sure that I was taken care of. They made the stay more bearable and were amazing in their kind gestures. A simple hello and concern for my husband's well-being was all I needed to concrete their hotel in my memory! May God bless all those who work for the Sheraton Hotel! You will forever be in my thoughts and prayers!
September 16, 2014