Rated 3 out of 5 by footprintmaker Disappointed
We didn't question our choice to stay at a Sheraton. When we arrived, the front desk clerk treated us like the average Joe off the street. She was less than friendly. The hot tub was not working. I had to ask for free wifi.
July 19, 2013
Rated 2 out of 5 by cor16 Poor Room quality
The first room we were put in, had blood and hair on the top sheet in the bed. Then we were moved to the second room which had garbage under the beds and crumbs all over the floor. Poor housekeeping if this passes!
October 20, 2013
Rated 5 out of 5 by frequenttraveler Excellent location
The hotel is located in downtown, with free parking and within easy walking distance to many shops, restaurants, and the Lake Superior walking path. The nice upgrade for this gold Starwood member was much appreciated.
August 10, 2013
Rated 5 out of 5 Great accommodations
Our room had a beautiful view of Lake Superior. We especially enjoyed the breakfast and happy hour in the club lounge. The desk staff were very helpful. We would definitely stay here again when we return to Duluth.
November 16, 2012
Rated 4 out of 5 by Dean33 Very Nice with a few bumps
Very nice room and bathroom, staff was great. Surprised that the room did not have a small refrig. Quite a process to load/unload from the ramp - but then Duluth is built on a hill so that makes it difficult.
August 8, 2013
Rated 5 out of 5 by Marilyn84 Great location
The Sheraton Duluth is in a great location in downtown Duluth with just a short walk to Canal Park and the beautiful waterfront of Lake Superior. Good service, great restaurant and wonderful Sheraton beds!
February 24, 2013
Rated 5 out of 5 by BlaketheDog We Visit Every Year
We go to Duluth for a long weekend every September and always stay at the Sheraton. The hotel is comfortable, the food is great, the staff is very nice, and my dog is always treated like a "prince"!
September 16, 2013
Rated 5 out of 5 by richf13 A Gem in Duluth
Front Desk was helpful with all my needs,and questions. Bell man Scott exceeded his job title with me, and many other guests that I encountered in the Kobby area. All in all, a very pleasurable stay.
December 10, 2012
Rated 5 out of 5 by Karen57 Hotel is very clean and well maintained
Our room was very comfortable. The beds and pillows made for a good nights rest. The air conditioner was easy to use. Bathroom very nice and well stocked. I would certainly come and stay again.
September 5, 2012
Rated 4 out of 5 by florida2 excellent for business traveler
the bathroom light switch should be in bathrm
bathroom doors loud
bed and bed comforters very very cozy and comfortable
staff couldn't be nicer
nice indoor pool
nice well equipped workout room
October 6, 2012
Rated 4 out of 5 by xuthus Good
It is a good one except the pool is so small.
One more thing make me very unhappy is that when i left, i asked for one small bottle of water. Later it charged me 3 bucks. So ridiculous.
October 12, 2013
Rated 3 out of 5 by HockeyMomBB1 This hotel did not meet our expectations
Unfortunately, the room did not have a fridge or microwave for our convenience. We were disappointed in the fact that there would be no continental breakfast provided.
December 16, 2013
Rated 4 out of 5 by marshy24 Room Upgrade.
I was emailed a room upgrade for a additional $20 a night for lakeview which we decided to do. The view was more of a roof then a lake so I would not recommend this upgrade.
December 3, 2013
Rated 4 out of 5 by Kathryn Club level expectations
The Club room was seriously lacking in selection, refilling and service both for breakfast and in the evenings.
I was told there were no knives available for spreading my jelly?
July 29, 2013
Rated 5 out of 5 by bernard32 stone family
The King bed was so comfortable, staff does an excellant job of taking care of their customers. give my thank you to all
January 21, 2014
Rated 5 out of 5 by Avery88 Quiet, convenient, and clean! Great service!
This is a great place to stop while travelling. The hotel staff is always pleasant. The rooms are nice, quiet, and clean. I will definitely be back!
December 25, 2013
Rated 2 out of 5 by Jared13 Average hotel
I have stayed at a lot less expensive Sheratons that were a lot nicer. Rooms were average quality, small, and not worth the price. Staff was great and so was the fitness center.
June 18, 2013
Rated 5 out of 5 by JB68 One of the Sheratons
This built from the ground up hotel has traditional charm and the rooms and food are excellent.
It can hold its own anywhere.
January 17, 2014
Rated 4 out of 5 by John Need Access to coffee before 6:30 AM
Restuarant doesn't open until 6:30 AM and no coffee is available in lobby area prior to that time. Never stayed at a property that doesn't provide coffee at 5:00/5:30 AM.
May 6, 2013
Rated 5 out of 5 by Grandma60 Hotel has great bathroom, bed & linens
Hotel was conviently situated in Duluth. Nice atmosphere, friendly staff, comfortable rooms. The only complaint would be the long walk from parking to the hotel.
January 16, 2013
Rated 4 out of 5 by ANDY2 Bed Comfort
Hotel is great but the bed was terrible! I still have a sore back. Too soft or needs to be replaced.The dinner we had at the hotel was 5 star!!!!
November 7, 2013
Rated 2 out of 5 by DoctorJK Sheraton Duluth -- Less than Expected
No refrigerator or microwave in room, cost $20 to have these amenities. View of ugly parking ramp from room. Old decor. Not very family friendly.
October 20, 2013
Rated 3 out of 5 by Kingsizebed Bait and Switch
We made reservations for King size bed and when we got there got 2 full size. Classic case of we're all booked of king size but here is what we have.
May 13, 2013
Rated 5 out of 5 by rosiethedog very nice staff
The club room had great food-strawberries and blueberries in the morning not just frozen or canned fruit and great staff willing to help-
November 10, 2013
Rated 4 out of 5 by dukedoc123 Club level
Breakfast items not stocked well, tables dirty and not bussed. Coffee machine had build-up and was non-functioning, though drip cof was available.
July 15, 2013
Rated 5 out of 5 by tjmass Wedding Weekend
Hotel was clean, staff was helpful. Layout of the hotel is a bit awkward. Parking ramp is through a skyway that is a bit of a walk away.
October 28, 2013
Rated 5 out of 5 Nicest people!
We couldn't have had a better experience. Beautiful hotel and rooms, and the very nicest, most helpful staff I've worked with!
March 25, 2013
Rated 5 out of 5 by RussT Great stay
We have stayed at this hotel numerous times. We were in town for a hockey tournament on this particular trip. Staff was great.
January 28, 2013
Rated 5 out of 5 by spyder44 A stay in Duluth
I like the downtown location. THe staff are very pleasant and helpful. The room was clean and comfortable. We will stay again.
December 18, 2012
Rated 5 out of 5 by Deb63 everyone was friendly and professional
the hotel experience is added to the list of positive results for the weekend of our daughter's wedding
October 28, 2013