Rated 3 out of 5 by Gerry2013 Great to stay for business
Great hotel central to town and other city sights.
November 11, 2013
Rated 3 out of 5 by pencils some improvements
needs in room safes. very inconvienent, better security going up to elevators and side doors
March 11, 2013
Rated 4 out of 5 by rf17 Great Value
This hotel is conveniently located; has a great staff and is a great value for the money
July 21, 2012
Rated 4 out of 5 by Alden Comments
Wallpaper in room was ripped. No pen or pad by phone. Remote did not work on sleep mode.
June 6, 2012
Rated 4 out of 5 by Paul29 Good Hotel
Only problem I had was thta my in room packet of coffee had expired some 8 months ago
March 8, 2013
Rated 4 out of 5 by ScotsTravelers93 Convenient Location
Coujld easily walk to museums and downtowen to good restaurants and Historical sites
July 1, 2012
Rated 4 out of 5 by MICKY123 THANKSGIVING 2012 STAY
GREAT FREINDLY HELPFUL STAFF , GREAT LOCATION . WOULD DEFINETLY RECOMEND THIS HOTEL
November 26, 2012
Rated 5 out of 5 by brenbren3 Loved the staff
Excellent service, great staff and hospitality and the hotel has a great location.
December 3, 2012
Rated 4 out of 5 by LItalian40 My Stay
It was a great stay and excellent location.
November 4, 2013
Rated 4 out of 5 by csworks23 Great Location
Nice, clean and comfortable. Sean in the club lounge in the morning is fantastic!
June 20, 2012
Rated 5 out of 5 by Eddie49 Good, but . . .
the thermostat didn't work in my room, so it was a little chilly.
September 23, 2013
Rated 5 out of 5 by Babs703 Is there anything that isn't good?
Everyone and everything is marvelous at this Sheraton.
October 9, 2013
Rated 5 out of 5 by Donnie1 Great Experience
This hotel exceeded my expextations. A wonderful stay from start to finish.
September 11, 2012
Rated 3 out of 5 by PHLtraveler good location
room needed update. otherwise, good stay. Fitness center has been upgraded.
September 24, 2012
Rated 5 out of 5 by kathy12 great bed and view
The room was modern, clean and bright. The bathroom was sparkling clean.
February 11, 2013
Rated 4 out of 5 by CATHY1952 Nice Stay
Had a great time. Will make an extra effort to book with a Sheraton.
July 8, 2013
Rated 4 out of 5 by HfromSweetValley Great Stay!
This is only the 2nd time we stayed here and we were not disappointed.
April 1, 2013
Rated 4 out of 5 by Mary26 Upgrades
It appears that you have been making upgrades to this facility. Great!
February 11, 2013
Rated 4 out of 5 by Boston817 Excellent workout facility
Ammost like a mini-gym..up to date equipment with a nice pool as well.
August 23, 2012
Rated 4 out of 5 by Weekender48 Hotel to stay at
great location and easy to get to.
October 28, 2013
Rated 4 out of 5 by eagle20 great stay
real good staff and was upgraded.
nice hotel, will stay again soon.
November 2, 2012
Rated 4 out of 5 by Wynn NIce features
Cozy bed, clean. Close to conference center
October 13, 2013
Rated 5 out of 5 by Angie13 Excellent Hotel
Excellent hotel, cleaniness, staff and amenities were outstanding!
May 3, 2013
Rated 1 out of 5 by me345678 this hotel has problems
run down hotel with the most extreme noisy AC unit in every room
January 13, 2013
Rated 2 out of 5 by Visitor2601 Total Dissappointment
We have stayed at this hotel several times before in the past. But this time it was very disappointing. We were given a room on the 4th floor. When we walked in the room looked cleaned. However, when i looked up at the ceiling where the AC vent was blowing, you can see dirty dust ball hanging from the popcorn ceiling. What makes it worse is the location of all the dust balls were directly on top of the headboard area! If the Sheraton didnt advertise as PURE AIR in the room, I think it I wouldnt have made such a big deal, but the fact that they do I find it ironic. We did complain to the front desk and showed the manger the dust balls and says he will have housekeeping clean it up and gave us another room. The 2nd room we went to had the same issue as the first, however, the AC vent in the 2nd room was next to the desk/TV instead of the bed, the dirty dust balls on the ceiling were hanging on top of the TV instead of the bed.
Another thing we use to enjoy at this hotel was their pool. Also highly disappointing as well. Water was not as warm as it was and it was murky. Granted the pool was packed with kids, but I gather they would have been more diligent in cleaning and chlorinating it when the pool closed in the evening.
July 29, 2013
Rated 5 out of 5 by kristyn my sixth visit here
the rooms are always clean and the staff is without comparison!
November 5, 2012
Rated 1 out of 5 by NBOAVisitor Dirty Facility
This facility is in serious need of renovation and renewal.
February 28, 2013
Rated 4 out of 5 by General1 Nice Hotel
The Carpet was a little soiled, but overall a decent room.
August 23, 2012
Rated 5 out of 5 by Boomalaka easy check in and they are so friendly at the front desk
I go just to have Ed as my waiter!
October 7, 2013
Rated 2 out of 5 by Lee01 Needs Big Improvement
This is a nicely located full service hotel that falls short in a couple of areas. The staff has been there a long time in the restaurant and concierge area. I've been staying there for at least 10 years.
For many years we have complained abut the cold meat locker temp in the lobby due to doors being open at the same time in mid January. Nothing has been done. Staff in the bar wears their outer coats on some visits. The concierge desk was moved around due to the cold. You used to have to wear your coat in the main restaurant. They solved that problem by closing the restaurant for lunch and dinner.
They force you to eat in the bar area which is somewhat noisy and uncomfortable in terms of the seating. There are only there dining type tables as well as the high bar stool type. The staff in the bar is far inferior to the restaurant staff. The chicken wings were great but friends I was dining with on Sunday nite had to send their stake back twice and finally told them to keep it. They couldn't get the order straight. They ended up comping the couple with free breakfast.
The indoor pool is great but there is no shower.
The internet rules are confusing as it is free in some areas and if you follow the web instructions you end up with a $12.95 per day charge which the front desk has to remove.
The lack of a sit-down restaurant is the big drawback when weather is bad. Philadelphia has some great restaurants but it is a shame you can't get a good meal or food in your hotel when you want. Room Service stops at 11PM.
The shuttle from the airport is a cheap $9 or $10 depending on the company.
January 21, 2014