Rated 3.2 out of 5 by 563
Rated 5 out of 5 by Misty74 Hotel was accomodating
Due to a cancelled flight I needed overnight accommodations. The staff was very helpful in getting me settled in with no fuss. My room was very comfortable and inviting.
December 12, 2013
Rated 5 out of 5 by JT77 Everything but WiFi
This is a really nice hotel. I've stayed here several times with conferences. The place is clean and the staff is very friendly. My only complaint is that you have to pay for WiFi. With the rooms being the price they are, you would think they could include WiFi. They obviously have the capability to do it.
That's it. Everything was great except having to pay for WiFi - which I refuse to do. Everyone I was with refused to do so too. So I can't think they're making any money by charging for it.
December 8, 2013
Rated 4 out of 5 by Rangerroy Staff was very friendly
My wife and I had a very enjoyable stay at your hotel. The staff was very friendly and courteous. The facility was clean and inviting.
December 10, 2013
Rated 5 out of 5 by PW982 Another Great Stay
I attended a conference at the Sheraton this weekend. The staff at the Sheraton are remarkable. They are so pleasant and helpful. Nicole was outstanding! After a long evening of meetings, it was a delight to enjoy the lounge for a while.
The concierge even remembered me from being at the Sheraton before. Unfortunately, I do not remember her name.
December 8, 2013
Rated 2 out of 5 by Luv2SkiPA Difficult Evening
We were disappointed with our stay at this establishment. After check in we realized that we would need another set of bed linen for the sofa bed. When we opened it up we found trash inside of it. We tried to call guest services numerous times without any success as to anyone answering the phone. We had to go to reception in order for our request to be completed and then it wasn't even right. We then decided to go to the hotel bar for drinks and our waitress was rude and slow in her service. During check out we tried to explain our frustrations, but we were told that they did their best. Overall not happy with our stay, but would love to visit the area again.
November 29, 2013
Rated 2 out of 5 by Goofus53 This hotel needs improvement
It took 3 hours to have soup, salad and dessert...bad very bad. The toliet in my room broke so I had to move to another room, then the makeup mirror in the 2nd room fell apart in my hand. I checked out a day early and went to another hotel
December 7, 2013
Rated 5 out of 5 by Magpie39 Graciousness
The hotel staff especially the front desk and lobby were fantastic and so caring. I told them I had to leave early because of a death in the family and about an hour later they delivered a lovely floral arrangement and a card signed by all to my room.
December 6, 2013
Rated 5 out of 5 by DRob Great host for the Philly Marathon
Hotel staff was very accommodating for marathoners by providing water and snacks when there was a wait at check-in, opened starbucks early & provided late late-check. Very pleased with our stay! Thank you.
November 18, 2013