Rated 5 out of 5 by ddownie1 Excellent Hotel in Downtown Philly
The staff at this hotel were very professional and very helpful. I was thoroughly satisfied with this hotel.
September 10, 2012
Rated 2 out of 5 by Coastie Good Location...NOT WORTH THE PRICE
Hairs in shower and bathroom, floor was dirty included bobby pins. Over priced hotel for the subpar value!
July 15, 2013
Rated 5 out of 5 by Reet Great Staff
The staff is very helpful and very courteous. I knew if I needed anything, they would be able to assist.
March 10, 2013
Rated 5 out of 5 by mkattheoasis excellent hotel, great location & terrific staff!
I highly recommend this hotel. The location is perfect for Philadelphia, and the staff is fabulous!!!
September 17, 2012
Rated 2 out of 5 by ChrisTravelsAlot Disappointing & Tired.
I stayed at this hotel with a coworker and I was disappointed in the lack of cleanliness standards. Both my coworker and I requested new rooms - which the staff provided - (the only reason this is a 2 and not a 1 overall) immediately after walking into our rooms. Between the two of us there were multiple stains (of Lord knows what) on the walls and carpet. There was a section of about 6 feet of carpet in my coworkers room that was visibly coming up off the floor, her comforter had a grease stain like it had gotten stuck in a bicycle chain, my bed looked like it had been made up by a 5 year old, and smelled like smoke. The rooms we were moved to were better but not as far as what I have come to expect from Sheraton and in particular from being a Starwood member. On my last day after the room had been "made up" by the staff I found two dirty bath towels (not mine - I never used that particular size towel) that reeked left on the desk and chair. How does that happen? It happens by a staff who doesn't care - that's how.
Disappointing stay at a tired hotel with an unengaged staff. I will not be staying here again and I would advise you not to as well. Starwood/Sheraton you can do better.
July 13, 2013
Rated 4 out of 5 by desk Comfortable reasonably priced hotel
The room was comfortable and well appointed, the staff very friendly and the restaurants were good.
February 23, 2013
Rated 5 out of 5 by zeeii Great Stay with the Sheraton Downtown
I would recommend this hotel & I would revisit. It was a very safe environment and friendly staff.
April 11, 2013
Rated 3 out of 5 by Live Poor Internet Access
The WiFi internet access was poor and very expensive. It's free everywhere else....why not there?
December 10, 2012
Rated 3 out of 5 by pencils some improvements
needs in room safes. very inconvienent, better security going up to elevators and side doors
March 11, 2013
Rated 4 out of 5 by rf17 Great Value
This hotel is conveniently located; has a great staff and is a great value for the money
July 21, 2012
Rated 4 out of 5 by Alden Comments
Wallpaper in room was ripped. No pen or pad by phone. Remote did not work on sleep mode.
June 6, 2012
Rated 4 out of 5 by Paul29 Good Hotel
Only problem I had was thta my in room packet of coffee had expired some 8 months ago
March 8, 2013
Rated 4 out of 5 by ScotsTravelers93 Convenient Location
Coujld easily walk to museums and downtowen to good restaurants and Historical sites
July 1, 2012
Rated 4 out of 5 by MICKY123 THANKSGIVING 2012 STAY
GREAT FREINDLY HELPFUL STAFF , GREAT LOCATION . WOULD DEFINETLY RECOMEND THIS HOTEL
November 26, 2012
Rated 5 out of 5 by brenbren3 Loved the staff
Excellent service, great staff and hospitality and the hotel has a great location.
December 3, 2012
Rated 4 out of 5 by csworks23 Great Location
Nice, clean and comfortable. Sean in the club lounge in the morning is fantastic!
June 20, 2012
Rated 3 out of 5 by Gerry2013 Great to stay for business
Great hotel central to town and other city sights.
November 11, 2013
Rated 5 out of 5 by Donnie1 Great Experience
This hotel exceeded my expextations. A wonderful stay from start to finish.
September 11, 2012
Rated 3 out of 5 by PHLtraveler good location
room needed update. otherwise, good stay. Fitness center has been upgraded.
September 24, 2012
Rated 5 out of 5 by Eddie49 Good, but . . .
the thermostat didn't work in my room, so it was a little chilly.
September 23, 2013
Rated 5 out of 5 by kathy12 great bed and view
The room was modern, clean and bright. The bathroom was sparkling clean.
February 11, 2013
Rated 4 out of 5 by Mary26 Upgrades
It appears that you have been making upgrades to this facility. Great!
February 11, 2013
Rated 4 out of 5 by HfromSweetValley Great Stay!
This is only the 2nd time we stayed here and we were not disappointed.
April 1, 2013
Rated 4 out of 5 by Boston817 Excellent workout facility
Ammost like a mini-gym..up to date equipment with a nice pool as well.
August 23, 2012
Rated 4 out of 5 by CATHY1952 Nice Stay
Had a great time. Will make an extra effort to book with a Sheraton.
July 8, 2013
Rated 4 out of 5 by eagle20 great stay
real good staff and was upgraded.
nice hotel, will stay again soon.
November 2, 2012
Rated 5 out of 5 by Babs703 Is there anything that isn't good?
Everyone and everything is marvelous at this Sheraton.
October 9, 2013
Rated 5 out of 5 by Angie13 Excellent Hotel
Excellent hotel, cleaniness, staff and amenities were outstanding!
May 3, 2013
Rated 4 out of 5 by LItalian40 My Stay
It was a great stay and excellent location.
November 4, 2013
Rated 1 out of 5 by me345678 this hotel has problems
run down hotel with the most extreme noisy AC unit in every room
January 13, 2013