Sheraton Philadelphia Downtown Hotel

  • 201 North 17th Street
  • Philadelphie,
  • Pennsylvanie
  • 19103
  • États-Unis
  • Carte

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Les hôtes doivent avoir au moins 21 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 3.3 out of 5 by 812 reviewers.
Rated 1 out of 5 by this hotel has everything you need Third time staying st hotel always a great experience. February 25, 2013
Rated 5 out of 5 by Great hotel I had a great experience!!!! Staff was very friendly! July 13, 2012
Rated 4 out of 5 by Nice staff, good location, satisfactory accomodations Nice staff, good location, satisfactory accomodations May 18, 2012
Rated 5 out of 5 by Great Hotel *Clean *Quiet *Nice Employers *Comfy beds *Nice rooms September 6, 2012
Rated 5 out of 5 by Impressive. From the lobby to a room, this hotel is impressive March 4, 2013
Rated 4 out of 5 by My Stay It was a great stay and excellent location. November 4, 2013
Rated 4 out of 5 by Recent trip to Philly This hotel has very helpful and freindly staff. January 11, 2013
Rated 4 out of 5 by NIce features Cozy bed, clean. Close to conference center October 13, 2013
Rated 4 out of 5 by Internet For the price I expected free in-room internet October 9, 2012
Rated 5 out of 5 by Comcast Stay Great hotel, company always uses for business, April 18, 2013
Rated 3 out of 5 by Leak Bathroom leaked water from ceiling tiles. August 13, 2012
Rated 4 out of 5 by Hotel to stay at great location and easy to get to. October 28, 2013
Rated 3 out of 5 by Rooms needs TLC Room has signs of wear. Needs some TLC. July 4, 2012
Rated 5 out of 5 by Everything we could have wanted! Couldn't have asked for anything else. September 19, 2012
Rated 4 out of 5 by Good choice Hotel was clean and staff was helpful. March 10, 2013
Rated 5 out of 5 by easy check in and they are so friendly at the front desk I go just to have Ed as my waiter! October 7, 2013
Rated 5 out of 5 by This hotel has great features. Had a wonderful and restful night. March 11, 2013
Rated 5 out of 5 by Beautiful Hotel Beautiful hotel and friendly staff October 13, 2012
Rated 4 out of 5 by This hotel has great features Great Place defiantly recommended January 15, 2013
Rated 5 out of 5 by General Comments Very helpful and always a smile. September 17, 2012
Rated 4 out of 5 by Lots of amenities, good location Lots of amenities, good location September 17, 2012
Rated 4 out of 5 by This hotel is clean The hotel is clean and friendly February 26, 2013
Rated 3 out of 5 by Good Location Nice hotel in heart of Philly. October 20, 2012
Rated 4 out of 5 by comfort great place with all you need September 29, 2012
Rated 4 out of 5 by great staff in registration and concierge very helpful and professional February 21, 2013
Rated 2 out of 5 by Unsatisfactory I am in Philadelphia frequently for business and I typically stay other Starwood properties in the area but this week I decided to try a different hotel. However in hindsight I wish I stuck to my usual hotels. I found my stay at the Sheraton Downtown Philadelphia to be very unsatisfactory. It started with check in. Firstly the front desk could not find my reservation even though I had my confirmation number. Then they tell me that the hotel is packed to capacity so even though I am a SPG Platinum member I was placed on a 1st floor room, not even an Preferred Guest floor. I understood and accepted that but when I got to my room it just felt unclean. There were small scraps of paper on the floor in the entryway and my bed was extremely lumpy. Still I forged on and decided to make my way to the club lounge on the 26th floor for an evening beverage only to realize that I was not given club room access as is standard for Platinum Preferred Guests so I had to make my way to the front desk to have this applied. Individually these things aren't much but together this just left a bad taste in my mouth. I believe everyone has a bad day so I am giving this branch one more shot on my next stay. However if this one is not up to par I WILL NOT be staying here again. May 11, 2013
Rated 5 out of 5 by This hotel has a great resturant Great food, Great service. August 24, 2013
Rated 4 out of 5 by pleasant stay Nice hotel in good location February 25, 2013
Rated 5 out of 5 by AACA Annual Meeting Just a pleasant AACA stay February 10, 2013
Rated 4 out of 5 by Even though it was crazy busy Last weekend at this particular Sheraton was extremely busy! I think there was a costume ball, a wedding, a conference, and additional traffic due to the Eagles playing on Sunday. I was very upset when I was checking in and probably would have walked out had it not been for the help of the gentleman at the Front Desk! He was kind, patient and understanding! We have a dog and will ONLY stay in dog friendly hotels. After I booked our trip we were offered a chance to choose an upgrade for a nominal fee. We chose to upgrade, well apparently it was an automated acceptance because you cannot truly upgrade when you have a pet. The dog floor is a specific floor and that is the only floor you are allowed to stay on if you bring a dog. Needless to say I was very upset. I had just driven over 200 miles. This was all for an important occasion. I can honestly say had it not been for the gentleman at the front desk being so wonderful we may have found another hotel and left the Sheraton. All of the staff at this Sheraton are very nice, polite, friendly, upbeat, helpful and kind. Every person we encountered that worked for or with this Sheraton was an absolute delight! I was a little disappointed at our room and the Clubhouse but considering the service I have chosen to look over all that. Thank you! October 29, 2013
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