Rated 4 out of 5 by Happyguest31 Pleasant Stay
My experience was great and the hotel is very sophisticate in proper for business travel, I was very please with my stay with Sheraton Hotel
August 2, 2013
Rated 5 out of 5 by Okrockg Excellent customer service.
Staff was extremely helpful. The club lounge was very accommodating after a long day. The room was comfortable and we will stay there again. We would recommend it to anyone needing to stay in the area.
May 28, 2013
Rated 2 out of 5 by sctt20 frusterating visit
We had multiple issues with our room and we were suppose to be in a corner club level suite and we got a room with a ac unit that didn't work right, nats in the bathroom and dirty linens.I couldn't wait to get home.
July 25, 2012
Rated 4 out of 5 by manfred room noise
the door that goes to the additional room does not seal good and you can here all the noise coming from the room. the room next to us had kid and we herd all the noise from the kids early morning wake up.
May 5, 2013
Rated 3 out of 5 by mj07 Comfortable beds and pillows!
Carpet had large stains. Tv reception was terrible. Ordered movie. Could not play. Could not get several channels. Some staff very helpful while some were apathetic. Food was average but expensive.
May 19, 2013
Rated 3 out of 5 by Renvas2733 One small big glimpse
Reserved room with two queens, ended up getting a room with a king. With two adults and two kids, not very comfortable. Was told we would be switched to another room the next day. didnt happen.
May 20, 2013
Rated 5 out of 5 by Stump Got plenty of rest
Very clean, quite hotel. The staff provided a map and information about where we were interested in going for dinner, Got a good nights sleep. Easy to get back on the interstate when we were ready to leave,
September 20, 2012
Rated 5 out of 5 by bship Stay every week. And enjoy it.
I stay where every week and enjoy it. It's nice and quiet even when there are hundreds of cheerleaders the noise is just fine. There are railroad tracks close by, but I have not lost any sleep over it.
February 22, 2013
Rated 4 out of 5 by Terese Room outlets
Only problem was that there were no outlets to charge my phone either next to the bed or on the desk. Had to charge it in the bathroom. Most hotels now have outlets next to the bed. Thanks for asking.
November 22, 2012
Rated 5 out of 5 by Pam23 The staff is incredibly friendly and helpful!
Our daughter got married in Fort Worth last weekend and the staff was amazingly helpful!
They exceeded all of our expectations and we would highly recommend this Sheraton to our friends and family!!!!
November 22, 2012
Rated 5 out of 5 by Sierra23 A stay to remember
We had a little hassle trying to get checked in, but it was well worth it, it's a beautiful hotel. Very peaceful and quiet just exactly what we were looking for. I look forward to staying here again.
September 2, 2012
Rated 1 out of 5 by info Missleading description on website
Contrary to the description on the website, the room had not been renovated and there is not a "fitness center." No minibar, towels weren't clean. Definitely not up to par for a Starwood property.
June 18, 2012
Rated 1 out of 5 by Disappointed DISAPOINTED
very disappointed in my recent stay. traveling on business for 7 nights. restuarant was terrible, maid replenished soap, shampoo, coffee 1 time the entire trip, etc. will not stay here again.
February 6, 2013
Rated 5 out of 5 by kathyw Excellent service & location!
We have stayed at the Sheraton Ft. Worth twice and BOTH times we were very impressed with the courteous front desk staff, bellmen and valet parking company. They truly value the customers!
February 26, 2013
Rated 5 out of 5 by bship Great hotel
I stay here every week, and enjoy the staff and their friendliness and helpfulness. I sleep quite well. Glad this is the hotel we picked, we will be here a year, and I am very comfortable.
December 16, 2012
Rated 5 out of 5 by Talleyho Marathon host hotel
All a great time except no breakfast for the marathon runners, no water, no coffee, no Gatorade in the lobby, little oatmill, bananas maybe a granola bar or cereal would have been nice
February 26, 2013
Rated 3 out of 5 by budgetbroke The Best Part of my Stay
If you like good customer service this is the place. Their staff is amazing at making you feel welcome and comfortable.
It is within walking distance from the convention center.
April 29, 2013
Rated 5 out of 5 by Teresa222 Loved this hotel.
Exceeded my expectations. Location was great and staff was wonderful. Room was clean and well decorated as well. This will be the hotel I stay at when I visit Fort Worth in the future.
December 19, 2012
Rated 2 out of 5 by Frustrated101 Disappointing Sheraton
This hotel is old and needs major improvements. The front end staff for the most part were helpful however the first person I delt with ruined my enitre expectations of the hotel.
March 11, 2013
Rated 5 out of 5 by JAGarlater411 Great Time in Ft Worth
Great hotel with a great AAA rate package. Breakfast was awesome each day to start our day. Location is right next to water park and convention center so very close to everything.
August 23, 2012
Rated 3 out of 5 by Son26 lost property
A phone charger was left in my room after checking out. The charger was not turned in by housekeeping and I have not been notified.
July 7, 2013
Rated 5 out of 5 by PastorAJ Great Stay
Excellent service. Starting with Reservations and from the front drive to the restaurant , the hotel personnel were extremely courteous, attentive and helpful.
May 14, 2013
Rated 4 out of 5 by SB123 This hotel was great
We had a great stay, the staff was very professional and the hotel was clean. Great location, close to all the fun restaurants and events. Thank you, we will be back!!
February 4, 2013
Rated 5 out of 5 by kama10 This hotel has great features
Our stay at this hotel was excellent! Room was spacious and very clean. Staff is very friendly and very accommodating. We would definitely highly recommend this hotel.
January 16, 2013
Rated 3 out of 5 by MichiganGirl01 Billing issues
There were billing issues, but the hotel staff was quick to fix them.
August 2, 2013
Rated 4 out of 5 by sassy50 This hotel has great features.
The rooms were clean and spacious. The buffet breakfast was delicious. Only regret is making sure we did not get an adjoining room. So it was a little noisy at times.
November 2, 2012
Rated 5 out of 5 by SandyZ took care of us
The staff at the hotel were very helpful when we had a problem with our a/c. We would definitely recommend this hotel.
July 4, 2013
Rated 5 out of 5 by Trod hotel staff great!
attended a symposium recently and the staff was great! hotel rooms were very nice and quiet. also a convenient location for local cultural and downtown activities.
November 3, 2012
Rated 4 out of 5 by Fern Comfortable setting
The hotel lives up to the standards I have come to know and expect at Starwood Hotels. The staff was courteous and helpful and the hotel was clean and welcoming.
September 20, 2012
Rated 4 out of 5 by poppy53 AWESOME BEDS I THINK!
THE HOTEL WAS SO CONVENIENT TO THE CONVENTION CENTER, THE BEDS WERE GREAT, THE STAFF WAS SUPER ACCOMODATING.....
July 5, 2013