Sheraton Fort Worth Hotel and Spa

  • 1701 Commerce Street
  • Fort Worth,
  • Texas
  • 76102
  • États-Unis
  • Carte

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Nos hôtes doivent avoir plus de 21 ans et être titulaires d’une pièce d’identité valide avec photographie pour réserver une chambre.

Rated 3.3 out of 5 by 499 reviewers.
Rated 5 out of 5 by Outstanding personnel With an almost full hotel, the check in staff took care of us and could not have been more accommodating. Next time in Ft. Worth will not be have any problem that this Sheraton will be our number one choice. Rooms and bar/food were very good also. May 25, 2014
Rated 4 out of 5 by This hotel was very convenient and staff was attentive. My room was very spacious and I appreciated the option of points or food voucher when going green. I would choose this hotel again when visiting the area. July 18, 2014
Rated 4 out of 5 by Lacks enough electrical outlets There were only 4 accessible electrical outlets in the room with 2 of them in the bathroom. This was a room with 2 queen beds. Luckily I was the only one staying here but even so, had to use the bathroom outlet in order to charge all three of my electronic devices. April 12, 2014
Rated 3 out of 5 by Strike 2 Second stay in a row - maid sevice was a no show. When I notified the front desk that my room hadn't been cleaned or restocked I expected a visit from housekeeping. Never happened. Also, the restaurant formally known as Shula's is now adrift without a concept or a good menu. May 23, 2012
Rated 3 out of 5 by Friendly staff Great location. Big wide open spaces. Fabulous view from room #954. I could not give it a better rating because with outdoor temperatures of 41-64 my room was NEVER warmer than 64 degrees. The hotel is well staffed and deals professionally with multi generational families. October 21, 2013
Rated 3 out of 5 by Wake up!! Who needs a front desk wake up call when you have a 4:30am train whistle out your back window? You'll then know it's time to waken and arise, as you become alert enough to step around the stains on the carpet and avoid the dirty towels for the clean ones. May 7, 2014
Rated 3 out of 5 by Room Service concerns The hotel lounge and pool were wonderful. The room service had some issues. The first order had an extra delivery charge. The second order had an extra burger. The third order had several items burnt and dressings for the salads (orderd on the side) were missing altogether. September 5, 2012
Rated 5 out of 5 by Cowtown Marathon This was a great location for the marathon. They gave us a late checkout which allowed many runners to come back, shower and change. We wanted a particlar view and they made sure that we were accomadated. We would have liked a smaller breakfast but the buffet was very good. February 25, 2013
Rated 3 out of 5 by Great location Room was ok, no view and the shower head needed to be replaced. The staff was great, the lounge /restaurant was great. Doors could use some updating. Second day issues with room key card. But the key card allowed access to the building, don't understand what happened there. July 27, 2013
Rated 3 out of 5 by Expected more While this hotel was clean and comfortable it lacked many amenities that I would expect in a hotel. You had to pay an additional amount for parking. There was no breakfast of any sort. I would expect more from a hotel at this cost. I've never had to pay to park at a hotel. March 25, 2013
Rated 5 out of 5 by Delightful stay! Everyone was very helpful on every level! A delightful stay for me and my guests. One of my guests left her hanging garment bag, but it was saved and sent to her. July 12, 2014
Rated 4 out of 5 by Great hotel but needs some improvements The room was clean and the staff was more than accomodating. Shortage of working electrical outlets in the room. Great stay overall. July 21, 2014
Rated 5 out of 5 by Excellent service I want to compliment the staff at this hotel. From the valet to room service to front desk staff, everyone was extraordinarily welcoming and friendly. It was a pleasure after a long business week. I won't stay anywhere else in Fort Worth and look forward to returning. September 7, 2013
Rated 2 out of 5 by The worst bath tub I have ever seen! It's one thing to stay in a downtown hotel that hasn't been renovated, but it's another when the bath room was updated with the exception of the tub itself! There was an actual HOLE in my tub. Very unpleasant and stained. I will not be staying at that Sheraton again. May 23, 2012
Rated 4 out of 5 by Convenient location Nice Hotel...I think they are remodeling soon which will bring it up a notch. Nice and clean and most important was convenient! The staff were very friendly and professional. July 6, 2014
Rated 2 out of 5 by where's the staff Took 20 min to check in...new hire couldn't find the front desk clerk or the manager...3 others were lined up behind me...waiting. waiting. waiting. No apology. Nothing. Similar experience to get my car out of the valet the next morning. Crazy to pay 22 for valet!! April 21, 2013
Rated 3 out of 5 by Hotel is nice Walls were pretty thin could listen to the room besides you. August 2, 2014
Rated 4 out of 5 by Location Great location to TCU , moving in our student and downtown. Love shuttle ! Walls are thin with noisy neighbors, but the main doors don't slam and the air flow can be turned up to drown out noise. Very nice staff. We will be back for a third time this coming Sept. August 14, 2012
Rated 3 out of 5 by lack of communication I was told I could pay in cash so I withdrew the money from my account but when I got there they wouldn't accept it with out charging a potion to my card anyway. Who doesn't accept cash it put me in a bind. They need to at least communicate proper information January 27, 2013
Rated 5 out of 5 by Nice room I have a problem with the bathroom. A shower with out a curb, only a hand held shower and a wall hung lavatory. I thought the bathroom was not well thought out. Plenty of room for making it a nice comfortable bathroom. Everything else was excellent. Thank you February 11, 2013
Rated 3 out of 5 by hotel great but bed bad Overall the hotel was great, but the bed was uncomfortable and I did not get a good night sleep. July 25, 2014
Rated 4 out of 5 by Great location I enjoyed my stay. The downtown location is great for tourist to check out all of the nightlife in Sundance Square. July 21, 2014
Rated 4 out of 5 by check in I resered a king bed and when we checked in all of the rooms with king beds were already occupied and we had to get a room with 2 beds. I was traveling for business however my husband was staying with me and we were going to make a mini vacation out of it. February 12, 2013
Rated 2 out of 5 by Needs Improvement I've stayed at a lot of Sheraton's - this is not your typical Sheraton. There was writing on the wall in my room, I counted (3) holes in the wall and you can hear everything happening in the hallway and rooms around you. Not the quality you would expect. January 31, 2013
Rated 2 out of 5 by Lobby was beautiful The rooms did not reflect the lobby. The hallways and room had a foul odor. There was a huge roach in our room. The pool was broken/closed and we were very disappointed as this was important to us. We ended up only staying one night and switched hotels. July 30, 2012
Rated 1 out of 5 by Needs improvement Every time I order room service I get charged a $1.00 for making the call. There is such a large gap between the floor and bottom of the door and the connecting room next to my room as so loud I was woken up several times. Also there is a strong smell. January 19, 2013
Rated 5 out of 5 by Greatness!! We had an excellent stay at Sheraton Downtown Fort Worth, The staff was incredible. All of them went out of their way to make the stuff phenomenal....from Jana at the Starbucks counter to the concierge and the valet guys! I was very impressed!! October 24, 2013
Rated 4 out of 5 by Great place to stay if hot tub works Everything is great about this hotel except the hot tub was not working. This is one of the most important amenities for me and my wife, so our stay was not what we expected. It is a great value if visiting downtown attractions. Good location. September 16, 2013
Rated 5 out of 5 by Great Hotel - My First Time There I really enjoyed my stay at the Fort Worth downtown hotel. The hotel was clean and the service was great. I would definitely recommend and will be staying here next year. I have several colleagues who will be changing to this hotel next year. December 3, 2013
Rated 3 out of 5 by Good for a conference My conference was at this hotel so it was convenient, however, it was not the best Sheraton I've ever slept in. Mattress and pillows were not the best and food was marginal. However, it was very clean, quiet and staff was EXCELLENT. March 30, 2014
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