Rated 4 out of 5 by poppy53 AWESOME BEDS I THINK!
THE HOTEL WAS SO CONVENIENT TO THE CONVENTION CENTER, THE BEDS WERE GREAT, THE STAFF WAS SUPER ACCOMODATING.....
July 5, 2013
Rated 4 out of 5 by TODADDIO Great Texas Experience
I attended a statewide meeting at this hotel in August 2013. The meeting facilities were excellent. I noticed the meetings rooms could be adjusted to accomodate small to large groups. Other groups were at the hotel at the same time. About half the people attending this meeting brought family members to enjoy the attactions in Fort Worth and nearby. Though this hotel is downtown it is not centrally located to the downtown bars and restaurants-unless you are ready to walk several blocks. Everything is however a short cab ride or drive away. the hotel also has a shuttle available and will accomodate trabsportation requests. The Fort Wort Convention Center is about one short block from this hotel. Billy Bob's and the Stockyard entertainment area are four to five miles away. The TCU campus is about the same distance. My room was standard hotel-nothing outstanding about it at all. It was however very clean and well maintained. The bed and bedding were very nice and comfortable. The entire staff at the hotel was super. The manager introduced himself and not only recognized me days later but remembered my name. Overall the staff at this hotel is way above par-an excellent group!
August 19, 2013
Rated 4 out of 5 by LJ49 Restaurant
I wish you had a restaurant with more reasonable prices -- not a fast food, but food with a middle class range.
April 28, 2013
Rated 4 out of 5 by runner80 storage space
room need more places to store ur items instead of digging through the suit case every day
February 25, 2014
Rated 4 out of 5 by Kimmpro Staff was great!
The staff was great! One particular gentlemen was more helpful and friendly then I would have ever expected.
January 29, 2013
Rated 5 out of 5 by GK14 My Stay
Nothing at this time. The local was convenient to many local amenitites.
March 21, 2014
Rated 4 out of 5 by dc1scsi Judges
I found the room clean and modern. Staff was very helpful and pleasant.
March 17, 2014
Rated 5 out of 5 by Cioci Football Getaway
We had a wonderful time, the hotel was clean, the staff was friendly and the food was very very good.
October 7, 2013
Rated 3 out of 5 by DeniseinTX Denied a king room
Requested a king room two months ago, didn't get it. Got an handi-cap double and the shower flooded.
March 8, 2013
Rated 2 out of 5 by RBAGG2011 Update needed badly
This hotel appears very nice from the outside and even in the first floor lobby. However once you exit the elevator to the floor where your room will be located, it becomes obvious that this hotel needs to be updated. The hallways have a distinct smell to them, which I can only decribe as "old". The decorations followed in the same theme as the smell. Once inside the room things improved but not by much. The beds were comfortable and the temperature was easily controlled. That covers the positives. The bathroom was small with a no frills shower/tub and a toilet that appeared to have been removed from an airplane. The drains in both the tub and sink barely worked. At one point I thought I must have accidentaly closed the drain . The windows would have had a decent view if they were not cloudy from lack of washing. The TV was old and below what you would expect from a nice hotel. The customer service at the front desk was nice but subsequent responses including one to fix the "airplane" toilet were delayed. The valet is basically mandatory at a fairly steep price. Overall my wife was not happy with our stay which thankfully was only for one night. I will book elsewhere in future trips.
May 15, 2012
Rated 5 out of 5 by Jak26 Great service, setting and accomidations
Was very comfortable staying at location. Staff was extremely helpful and friendly.
January 31, 2014
Rated 4 out of 5 by Amy2791 Welcoming Resort
All of the staff was very hospitable, and the room itself was very comfortable and inviting.
October 28, 2013
Rated 4 out of 5 by VAMlsu hotel
the hotel needs lobby architectural upgrades- all else about stay was very good to excellent
November 14, 2012
Rated 5 out of 5 by Jim46 This hotel has great staff
Staff was exceptionally friendly. Amenities are great. Room was clean and very comfortable.
December 12, 2012
Rated 5 out of 5 by Martinha Great Hotel
This hotel has great features
April 10, 2014
Rated 2 out of 5 by timmyros20 Needs Improvement
Room service needs an upgrade. Orders are consistently wrong and take a very long time.
October 10, 2013
Rated 4 out of 5 by Hollybettilyon Holly Bettilyon
Thanks for everything everything was great and reasonably priced
March 3, 2014
Rated 5 out of 5 by Runner Host Hotel
We stayed at this hotel because it was the host hotel for a running event. Good Choice!
February 25, 2013
Rated 4 out of 5 by TVfan13 TV Menu
Please offer some news alternative besides Fox News. CNN should be a standard option.
October 25, 2013
Rated 1 out of 5 by Manju NOT RECOMMENDED
I would NOT recommend this hotel to anyone. Much better options in Fort Worth, TX.
March 21, 2012
Rated 1 out of 5 by rahliz84 Sheraton - Fort Worth
would not recommend the hotel.... did not feel clean. door handle was broken
September 27, 2013
Rated 5 out of 5 by Sarahbb Great
Spent one night while attending a party in the Stockyards. Would stay again
December 5, 2012
Rated 5 out of 5 by Gypsy Great location downtown
Every thing very good, only lacked a microwave and refrig which I missed.
May 26, 2013
Rated 4 out of 5 by Daw51 Comfortable rooms
Large comfortable rooms. Larger than regular rooms at hotels. Nice beds.
October 14, 2013
Rated 4 out of 5 by gwdw hotel great except
the one time i did business while in room there was no pen and note pad
November 28, 2012
Rated 3 out of 5 by MichiganGirl01 Billing issues
There were billing issues, but the hotel staff was quick to fix them.
August 2, 2013
Rated 5 out of 5 by Mike15 Great Hotel
This hotel was in a great location and the price was very reasonable.
June 10, 2013
Rated 2 out of 5 by Quan11 Needs Renovation
So it was an incredibly crowded day to be staying there because of an event in town. When we arrived, there was a super long line to check in. I walked over to the gold and platinum check in and they took my name. I then got back in line. A woman walked up to me 5 minutes later and discreetly handed me a room key. I was with wife and three young children so that was a lifesaver! That was the highlight of my interaction. Someone at the bellhop also told me there was a shuttle to Sundance Square. When we came down 45 minutes later to take the shuttle, someone else tells me the shuttle won't be running for 3 or 4 hours because of the backlog. Now that's setting an expectation and completely under delivering. I even called down and the operator could not inform me of that. So I went back up to my room to get my valet ticket. Long story short, we did not get out of the hotel for 45 minutes (again, with young children).
Thank goodness the kids did not stay with us that night. The AC unit in the room is super loud. There are random wet spots on the floor (in one spot in the closet, I placed my socks and they were soaking wet an hour later). Carpet is old and the room has poor humidity control. Other than my initial front desk interaction, it was a poor experience and a disappointment. I won't return until they do a vast renovation which is planned. Staff internal communication needs to improve as well. It seems they pass of problems to one another instead of owning it as one team (e.g. it's not front desk's fault, it was valet's fault). Well, guess what, you're all one Sheraton to me. I do like the Sheraton brand but this one fell awfully short of expectations.
June 16, 2014
Rated 3 out of 5 by Annie1957 Close to convention center
Housekeeping service was great! but did not have towels available.
July 14, 2013
Rated 3 out of 5 by Ggoswick Needs improvement
Nice hotel on the surface, but it needs maintenance improvements.
March 18, 2013