シェラトン・フォートワースホテル&スパ

  • アメリカ合衆国
  • 76102
  • テキサス,
  • フォートワース
  • 1701 Commerce Street
  • マップ

空室状況&料金

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年齢条件ポリシー

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Rated 3.3 out of 5 by 490 reviewers.
Rated 4 out of 5 Things they don't tell you... Overall, nice hotel and friendly staff. Decided to eat breakfast early before my departure at the buffet. No prices available until I rec'vd my bill. I find $16.00 pretty high since I don't each much. I also rec'vd my final bill via email and was charged for Valet parking. I parked myself and was later informed parking is not free, ony self or valet. I did pay the self parking rate. October 28, 2014
Rated 5 out of 5 by Saleem Saleem is an excellent employee. He was very helpful with getting me around town in the shuttle. He went out of his way to provide superior service. Please recognize his performance. He is a jewel your brand's crown. October 24, 2014
Rated 2 out of 5 by Number of nights and non cancellable issues Upon check in, i was told i was booked for two nights and it was non refundable. the problem with this scenario, is it was a mistake in the booking, because i was only staying one night and did not stay the second night. Trust me, I will be calling American express, because i will not be forced to pay for a night that i didn't book. I will not be using Sheraton brands anymore in my travels.. October 17, 2014
Rated 1 out of 5 by Not a Good Experience We received the discounted rate because we are Texas residents, (and you would think that would mean the best accommodations since we would be the most likely to return.) However, our room was really "beat up" and just 10 minutes after arrival a tiny bug was crawling on my foot while lying in bed watching TV. It was clear they were undergoing renovations but that shouldn't mean a bad room. Although clean, the indoor pool area was very dark and uninviting. However, I will say the bellmen were great! They helped with our shuttle service and gave us a lot of good information about getting around town--unlike the information we received from the front desk service. October 6, 2014
Rated 3 out of 5 by Greatly Improved We have stayed her several times in the past and the hotel is going through a renovation at this time. We were very pleased with the room improvements. Staff is always great, workout room is good though sparsely equiped, restaurant was good for breakfast and bar was nice. Overall this is a nice hotel and after all the improvements are finished it should be great. October 13, 2014
Rated 1 out of 5 by Sheraton Adventure The Chef was friendly as well as staff in restaurant. The meal was delicious. Our room however was very unclean. Not wanting the person traveling with me to be uncomfortable, I went into the restroom and used the shampoo provided to clean hairs and other things off the vanity, as well as having to clean the toilet lid and sticky substance's on table tops. Toilet did not work properly! Felt we were stuck there due to the rain storm. I expected much more, regardless of the cost, a room should be clean. What a disappointment! I will never stay again. June 26, 2014
Rated 1 out of 5 by This hotel is not SPG standard This hotel isn't great. Probably not good either. The valet staff cannot help you as they are too busy playing games on their phones. The rooms are very dated. Mine had burn marks on it and the leather headboard was worn right through. It needs a lot of work. One of the worst SPG experiences I've had. August 20, 2014
Rated 4 out of 5 by Not my favorite Sheraton Lobby space is not open enough for group gatherings. Not enough outdoor seating/dining area. Indoor pool was a disappointment, no windows, was like a cave. The most rude bartender Ive ever encountered! (Brad) They should fire him. He was rude to every person in our convention that I spoke to. Club Room hostess was a very delightful person! October 7, 2014
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