Rated 5 out of 5 by Homesick2014 The Art of Convience
My stay at the Sheraton Metairie was exactly what I needed, when I needed it, where I needed it. It was neither to far from Downtown New Orleans, nor to close to the noisy airport. Shopping and dinning were a stones throw away and the staff was professional in every regard. Their hospitality was the essence of what they call, "Lagniappe or, a Lil' something extra"!
March 6, 2014
Rated 5 out of 5 by KayeMo Always enjoy my stay
The staff is very helpful and pleasant. Secluded, quiet, clean. My favorite place to stay.
March 5, 2014
Rated 5 out of 5 by SPG24 Resort Style Stay
This property is located in the Galleria district of the state and has wonderful access to all that you might need. Local dining, shopping and attractions. The staff is wonderful and so helpful. What did not work for me is to have to obtain an password everyday to access the internet from my room. There has to be a better way than that! Overall...Great Stay.
February 28, 2014
Rated 5 out of 5 by BostonNative Exceptional Service
The front desk staff at this hotel location is remarkable. I recently flew to New Orleans to experience Mardi Gra for the first time. I was welcomed by a warm hearted miss named Oletha who made my stay at the Sheraton pleasurable. I arrived a little earlier than the normal check in time and she was able to coordinate with her cleaning staff to make my room available, which I was truly appreciative for after a long flight in. In addition, I was also welcomed by a young gentleman named Terrence who made it his mission to make my stay in New Orleans at the Sheraton Metairie wonderful. He was able to articulate all the hotel amenities as well as provide me a listing of all the local attractions, parades and restaurants. Being new to the city, these two individuals went above and beyond their normal duties to make me feel welcomed and at home in New Orleans. I would highly recommend this hotel to friends, family and also my colleagues.
March 11, 2014
Rated 5 out of 5 by machonewon A first class experience, like the good old days
My wonderful experience started upon check in. Clyde checked me in professionally, addressing and exceeding all of my personal needs. The room was very clean and supplied with spa quality bath items. The bed was fresh and comfortable with the most comfortable pillows I have experienced in a long time.
March 3, 2014
Rated 5 out of 5 by bbrewer8896 LOVE LOVE LOVE This place
This was my first stay in the metarie/new orleans area and the hotel was so nice. I had two rooms on the club level. I was there with my 3 sisters and we all loved the room the staff and the lady in charge of food at night was so welcoming and friendly and the food was soooo delicious. The rooms were very nice comfortable beds and the decor was very nice. Very happy with the entire stay! Cant wait to come back!
February 15, 2014
Rated 5 out of 5 by GREGNYC Front Desk Staff Excellent
Kristin at the front desk was very professional and understanding and was able to accomodate my needs when my trip was delayed due to northeast weather conditions.
February 25, 2014
Rated 5 out of 5 by Mrjazz New fresh rooms
No complaints.comfy beds!
January 20, 2014