Rated 4 out of 5 by Simon14 A convenient place to stay
The Sheraton in Nanjing is conveniently located and has a renovated gym and pool area. It is a nice hotel for relaxing.
April 8, 2014
Rated 4 out of 5 by ctkwan Rooms need a revamp
Have read a lot of the reviews before coming to this hotel. Many people said the hotel is old, but I found it is still good hotel to stay in. Here are some of my comments. Overall it's good, just hoping the rooms can be renovated to get what others expect from a Sheraton hotel.
Check in/out: it takes around 10 minutes for the entire process.
I've asked for a non smoking room for my stay and they did provide a non smoking room to me. The room is pretty old and it does match the photos that the others have posted. However the bed/pillow are still very nice and comfortable to sleep with. Bathroom is clean and it is acceptable. The only bad thing is once I step out of the room, the smell of cigarette is very very strong.
In room service: The in room dining menu said if the food cannot be deliver by 30 minutes it will be free, but when I made my order. The staff said they will have it ready by 40 minutes which is different from the menu. But at the end the food came to my room within 20 minutes. Ordered a burger with fries and it was tasty.
Facilities: The gym looks brand new, there were enough machines for weight lifting and doing cardio.
Location: the hotel is located near the subway and there are some restaurant nearby. Only thing is it hard to grab a taxi in the morning rush hours.
April 7, 2014
Rated 3 out of 5 by John1969 Over all impression of Jin Si Li Sheraton Hotel in Nanjing
In general speaking, the performance Vs price isn't matched in Nan Jing Jin Si Li Sheratom Hotel,since the staff was showing me very quite and inactive.
In the Lounge of 39th Flr. , the service is poor since there is no one said to me any words as SPG VIP members....
The facilities in the room is getting old and unclean
April 4, 2014
Rated 5 out of 5 by Doclkk Great Business and Leisure hotel
I stayed here when visiting Nanjing and thought the rooms were amazing and service sublime. They upgraded me despite being just SPG gold and just was extremely attentive. The suite was huge and just had a wonderful experience.
November 20, 2011
Rated 5 out of 5 by Pedro Excelent
This is clearly an "old" hotel, I have used it for the last 10+ years and it has been there long before that, sometimes with disappointment but the last few years with tremendous enjoyment.
It makes up for the "oldness" with a very special attention to guests, particularly me that keeps coming back.
Their staff are absolutely fantastic, they go out of their way to please me in every aspect and make my stay as enjoyable as possible. They succeed every time.
Although there is massive offerings these days in Nanjing, I would stay in Sheraton Kingsley anytime. From the GM down to the bell boy, they are all outstanding.
November 21, 2013
Rated 5 out of 5 by MNSco Home from Home
First stayed here back in 2011 now 2 years on I continue to consider this Hotel my home from home-
The strength of this Hotel is it's staff, the whole team work hard to provide a relaxed but atentive experience for all their guests.
The Hotel location is also good with easy and safe walking around the local area, close acces to the Metro line 2 and 10 mins walk from Xinjiekou if you like shopping.
March 10, 2013
Rated 1 out of 5 by Leona Restaurent Staff
I am greatly disappointed on how restaurent staff treat your guests. Either they are not trained properly or it depends on who they decide to shower their attention on.....
September 23, 2012
Rated 5 out of 5 by Abies January visit-2nd time around
Still the same neatness of the whole facility. Staff, especially the doorman, as usual, very friendly and helpful.
March 5, 2013