Rated 4 out of 5 by Outrunner Diamond in the Rough
Downtown Hamilton is not the finest area, but this hotel aims to be the diamond in that rough, and succeeds well. Excellent front desk staff; fantastic service from everyone. The room was quiet and I slept beautifully.
October 8, 2012
Rated 5 out of 5 by Moos Great location and excellent staff
This is a first class hotel in every way. Club Lounge is one of the best regarding service and quality of breakfast and appetizers. Beautiful view of the water.
Loved the fitness centre/pool and outdoor sitting area.
June 22, 2013
Rated 4 out of 5 by Deidre Food & Beverage
My room package came with daily breakfast but staff at the cafe has no records. Needed to repeat our entitlement to different staff every morning. Otherwise, my stay was a pleasant one. My family enjoyed ourselves.
November 7, 2012
Rated 4 out of 5 by DanielOttawa Staff are very customer oriented
I was fortunate to be served by Cindy who could upgraded me to a suite in order to overcome the problem of availability of rooms. Thank you to hire people like Cindy who are able to meet the requests of travelers.
June 20, 2013
Rated 3 out of 5 by Traveller Had to pay for Internet!
I was a little shocked to hear that Wifi was not part of the deal. Also little things in the room did not meet my expectations. No bathroom fan, only 1 complementary bottle of water etc. overall stay was ok.
April 29, 2013
Rated 3 out of 5 by nedal85 .
A group was staying next to me and they were
too noisy. I called front desk to help me out with but that did not seem to help.
I stayed many times in this hotel and I really liked it in the past.
October 23, 2012
Rated 5 out of 5 by JlW53 Around the Bay
My husband & I had a very worry free time at ATB. It was great to finish the race and be able to walk a block and be at the hotel. It was perfectly situated. Thank you for you great hospitality!
March 25, 2013
Rated 5 out of 5 by Chrisandra64 Good Helpful!
First time, my finance and I was at Hamilton Steraton Hotel for one day. Staff helped to guide us to get a room. Clean room and duty. Good price! Thanks for helpful!
November 20, 2013
Rated 5 out of 5 by Tom1010 renovations
I have stayed at the Sheraton Hamilton at least 75 times over the last 20 years and every time I go I am amazed at the renovations that have taken place since my last stay.
November 23, 2012
Rated 5 out of 5 by Nancy68 Love the location!
Awesome hotel to stay at for our Around The Bay road race this year! It was our first time racing and staying at the Sheraton in Hamilton. Will definitely stay there again next time!
April 1, 2013
Rated 1 out of 5 by falconer69qa my worse experience
the hotel is relay vary low stander room size vary small old and bad smell the price they charge one thing he is in Sheraton hotel but realty reveal that he is in a one stare hotel
June 25, 2013
Rated 5 out of 5 by Doris47 The hotel has wonderful.
Our stay could not have been better. All of the staff at this hotel were the most helpful we have ever met. The room was perfect and the fitness center was very impressive.
January 10, 2013
Rated 5 out of 5 by korky4 This hotel was awesome
All I can say is that everything you need is literally in the building. It was a pleasure to spend time there and we are looking forward to it again soon.
September 24, 2012
Rated 1 out of 5 by Johnny Old hotel and bad experience
Hotel is old and in seedy part of Hamilton. Fire alarm went off for 1.5 hour in late evening and they did not reimburse us anything...not impressed.
March 16, 2013
Rated 2 out of 5 by Rocco65 Disappointing
Bed was terribly uncomfortable. Something that I have not experienced at a Starwood Hotel.
I was not offered a bonus at the time of check-in.
September 15, 2013
Rated 3 out of 5 by WineAdvisoryGroup Ok for the Area
This Sheraton is ok, but nothing to write home about. If you're in the area on business and need a Starwood property, this will do the job nicely.
April 8, 2013
Rated 5 out of 5 by John59 Excellent Meals and Stay
We were fortunate enough to stay in the Prime Minister's Suite. This room is beyond anyone's expectations.
The food at the Loft was excellent.
June 10, 2013
Rated 4 out of 5 by LYSY Good hotel - parking charges not known
The hotel was nice but we were charged for parking. Parking at a hotel should be free or at least customers should be informed when booking.
July 22, 2013
Rated 5 out of 5 by Thaddeus01 Top Notch
Very comfortable room, very clean, staff was excellant to allow us to leave our bags for the day after check out.
August 21, 2012
Rated 5 out of 5 by JeanneB SPG Gold Recognized 2 Associates - Through The SPG Thank You Certificates
Excellent Service from Brenda and Willie - Always! Never under estimate the power of a smile. Smiling hotel associates are the best!
April 26, 2012
Rated 5 out of 5 by Doctor70 Front desk staff very helpful
I was lost in Hamilton and the front desk
staff guided me in by cellphone- extremely
helpful-saved me much time and aggravation.
January 16, 2013
Rated 5 out of 5 by John64 Cleanest Fitness Area Ever
The Fitness Gym at the Hamilton Sheraton is the cleanest i have seen in many years of staying at Sheraton hotels for years.
March 18, 2013
Rated 5 out of 5 by J266 Great stay
Thank you for your hospitality my stay was great. Your east meeting room was perfect for our groups development conference.
October 1, 2012
Rated 2 out of 5 by Bill636 Good Hotel but behind the times
This is he only hotel that I've stayed in that gouges exorbitant fees to access the internet either wirelessly or wired!
August 5, 2012
Rated 4 out of 5 by Timbo59 2 nights in Hamilton
Despite being at a rushed time of the year, the staff at the Hamilton Sheraton made me feel relaxed and comfortable.
December 21, 2012
Rated 5 out of 5 Just Perfect!
Very satisfied. The room was clean and spacious with a very comfortable bed. Adults and kids were very impressed!
April 8, 2013
Rated 5 out of 5 by bunny1016 very helpfull
the staff was very helpful and because I was there for surgery accommodated me in every way asked. thanks to all
February 13, 2013
Rated 5 out of 5 by Jorge8 Very good service.
Very good service.
Very comfortable bed.
This hotel ihas an excellent location
Yes, I recommend this hotel.
April 3, 2012
Rated 4 out of 5 by BLACKSHOCKS Everything Beautiful @ Sheraton
Wonderful time good price nice view clean room comfortable bed. No problems nice place to stay in Hamitlon
July 27, 2013
Rated 4 out of 5 by AnniversaryOne 2 out of 3 ain't bad
lovely and clean hotel with comfy beds
lounge needs after hours food and much lower prices
October 1, 2012