Rated 4 out of 5 by Cindy28 Close to Airport
You can't get much closer to an airport - just pick up your bags & walk to Sheratorn registration desk; the staff was very accommodating. Had put out my "green" sign (which I had done at other Sheraton hotels) but did not receive my $5 gift card - that was disappointing as I had planned on using it toward some of my meals that the convention did not provide & since this was, for the most part, the only place to eat - the $5 credits would have come in handy. The buffets (lunch & dinner) were a little disappointing for the $$$ - ran out of food one night - Michelle, our server, was very nice.
October 28, 2013
Rated 3 out of 5 by Chris72 Nice Location - horrible food service
This hotel being connected to the airport must be used for many conventions. So it was surprising that they were not prepared for our group (400ppl) when it came to the food service. Waited to get into restaruant for 20 minutes without being acknowledged, took 1 1/2 hours to get our meal and if you ordered anything special (ie. no tomato) it was not prepared correctly. Food served us during our convention was cold and they kept running out of things and didn't replenish on a timely basis. Hotel staff was very nice
October 28, 2013
Rated 5 out of 5 by RichfromRedinger Always helpful staff and convenient for early flights
I always enjoy staying at the Sheraton Hotel at Bradley Airport. The reception staff are always polite and helpful. I usually arrive late in the evening for a one night stay and an early flight the next morning. I am always able to check in quickly, receive assistance with parking and this time was upgraded to the club floor. The club lounge was nicely stocked with soft drinks and fruit, and provided something quick to eat in the morning, as we were unable to take advantage in the complementary breakfast.
October 28, 2013
Rated 5 out of 5 by Bob194 Excellent hotel
Great location at Bradley Airport. Wonderful staff, great room service, clean and comfortable rooms.
October 24, 2013
Rated 5 out of 5 by Pedi Custom made extra l
Of the four desk-top PCs in the business center two were broken and not functioning..
October 22, 2013
Rated 4 out of 5 by deeeeeeee xxxxxx
extremely difficult to find drove around airport numerous times small signs, construction
October 20, 2013
Rated 5 out of 5 by cliff excellent
best airport hotel by far
October 19, 2013
Rated 4 out of 5 by caseyhogdog This hotel has great features
it met my needs. Food was good. Bed was good. The meeting facilities met my needs
October 18, 2013
Rated 5 out of 5 by stxmahn Very pleasant in airport hotel
The room was comfortable and made for a pleasant stay after a late night arrival. I enjoyed having the hotel conveniently located in the airport terminal.
October 14, 2013
Rated 4 out of 5 by not2bad easy stay
walked from my gate to the front desk
and to my room in just a few mins. and
had a good dinner and a drink and the wonderful staff even took to get a car
the next morning !!! every thing was very good !!!! thanks !!!
October 13, 2013
Rated 5 out of 5 by Skip46 Great Experience
This hotel was perfectly located for my flight into BDL and subsequent travel in Hartford, New London & Middletown, RI. This was also true of my pick up, use and drop off of my rental.
The accommodations were perfect and the staff was very helpful and pleasant.
October 6, 2013
Rated 5 out of 5 by Denise55 Sheraton at Bradley Field Airport
I wish the Hotel and Staff could follow my travels. I really really like the staff and ALL OF THEM. It's a great place to stay.
September 29, 2013
Rated 2 out of 5 by traveler90048 Convenient, but old and tired
Needs work in several areas - rooms depressing, wifi doesn't work, lounge/bar menu from another decade.
September 28, 2013
Rated 4 out of 5 by cindy1027 Breakfast
This was a very nice and convenient option when getting in late at nice on a flight from Minneapolis. The only negative is that the website says the Club Lounge offers complimentary breakfast, however the person checking me in, when I asked if there was breakfast, told me that there was breakfast available but that it wasn't included. Either the website needs to be updated or the staff needs better training.
September 23, 2013
Rated 5 out of 5 by Tomdee Great stay
Everyone at this Sheraton goes above and beyond the usual service. We are especially grateful to Hope in the SPG lounge and to Brian who facilitated our stay. We will stay again soon.
September 20, 2013
Rated 4 out of 5 by johnbusiness Noise was a problem
I had a very nice visit but was put in an adjoining room with locked door between them. I could clearly hear the other room's TV and conversations.
September 18, 2013
Rated 5 out of 5 by George72 Convenient & Comfortable
This is the 7th time I have stayed here & each stay has been good. The arriving flight I use gets in at 11:00pm & it is wonderful to be able to be in a comfortable room within minutes of receiving your luggage. Staff has always been attentive & courteous as well.
September 16, 2013
Rated 4 out of 5 by ldm60 Comfortable and Convenient
I stay here very often when I have an early morning flight at Bradley. It is clean, welcoming, convenient and very comfortable.
September 15, 2013
Rated 5 out of 5 by RoxannesSister Flying out of Hartford
This was a superb hotel conveniently located to the Hartford Airport. It was well worth the money to stay here for its convenience and comfort versus another night in the Amherst area.
September 12, 2013
Rated 5 out of 5 by contented1 great front desk
amid a peripheral airport emergency with police chaperoning an ambulance bedded patient from the airport (not the hotel) the front desk was able to check our rooms in quickly and efficiently and in a very friendly manner. this was especially important to us as we were traveling with a 6 month old who needed a bit more sleep before her trip.
September 9, 2013
Rated 5 out of 5 by SAC22 Great Staff
Quite room, Very nice Workout Room. Great Club Room Staff, Great Staff at Front Desk for a Business Traveler
August 26, 2013
Rated 5 out of 5 by Keisha77 The staff and hotel was amazing
I stayed at this property over this last weekend with my family & friends. The staff was amazing & extremely accommodating from the moment I checked in, until the very moment I checked out!
August 21, 2013
Rated 4 out of 5 by OnBusinessAgain Quiet, short stay
Never have I stayed at a hotel "connected" to an airport. Sure, I have stayed near the airport, but "at" the airport? How awesome! I was roomed right close to gates and did not hear a thing! Best part is having an early flight and getting in that extra bit of sleep, because you get right into security as soon as you leave the lobby.
August 19, 2013
Rated 5 out of 5 by Dna49 Excellent stay
Stayed twice in one week and we were very pleased with the experience. Staff was attentive, accommodations were comfortable and clean. We would recommend this location.
August 18, 2013
Rated 4 out of 5 by JohnVT Front office manager gave personal attention!
The front office manager responded immediately and personally to problems!
August 13, 2013
Rated 4 out of 5 by Hazelsmom89 Great stay besides the elevator issue
The staff at the Sheraton went above and beyond to make sure our stay was comfortable. The only negative was getting trapped in an elevator for 5 minutes, but other than that, we had a great stay.
August 12, 2013
Rated 5 out of 5 by SFRobert Excellent for what it is
If you want a nice, clean, friendly place to stay after landing at BRD then this is the place.
I stay here with my family once a year and you can't beat it for convenience. The hotel is right next to baggage pick-up!
If you land after 10:30 PM call ahead to have room service delivered and don't forget to order the oh so good lobster mac and cheese or the excellent club sandwich.
Get a room facing the runway and you'll be treated to a great view of the flight operations in the morning. We were lucky enough to get a room on the 8th floor and our toddler loved it. Also, the window panes are about an inch thick so you don't hear a thing.
July 30, 2013
Rated 1 out of 5 by Verified Reviewer This hotel was below my expectation
This was the worst hotel experience I've had .
The pillows had hair from previous guest and there was a blood stain on the sheets. They did change my room when I showed management that the room was unclean, but in the new room the actual bed was dirty with big brown stains.My kids and I couldn't wait to leave , we were so uncomfortable. The only positive was that that the front desk staff was hospitable and accommodating.
July 29, 2013
Rated 5 out of 5 by Jerry55 Great place to stay for Hartford Area
Check in easy. Staff very professional and responsive to needs. Concorde's great place for food. Recommend breakfast buffet.
July 29, 2013
Rated 5 out of 5 by Vicster This hotel was so convenient and accommodating .
We loved it here. It was the best decision for us to stay here on our way and way back from the Berkshires. Easy check-in and beautiful room and so easy to catch your flight!
July 29, 2013