Rated 5 out of 5 by eboal Great Anniv. Get Away
This is an Airport Hotel so the Gym and Pool are quiet most of the day.
Club Lounge was super. Shaun did a fantastic job looking over us all weekend. One of our favorite Sheratons!
February 17, 2014
Rated 4 out of 5 by TK4429 This hotel is very convenient.
It is so convenient to be right in the airport. The hotel is well appointed and clean. The walls between rooms are a bit thin though. Because the front desk did not validate my parking correctly, I ended up paying twice when I left thru the automatic gate.
February 26, 2013
Rated 3 out of 5 by Lovetotravel801 Yes and no
Concierge level was awesome, hostess Hope was always a burst of sunshine and very customer service oriented and friendly. The restaurant was terrible and the lounge service was worse, at times we waited 1/2 hour for drinks and and and longer for our bill.
April 21, 2013
Rated 3 out of 5 by Huangtina320 Water water everywhere
No issues with this hotel except that upon check in, there was water all over the floor of my bathroom along the tub. The next night, the carpet in the entry way was all wet.
Both times I called the front desk and they apologized but did nothing further.
September 16, 2012
Rated 5 out of 5 by SafeTravels Perfect location for Bradley Airport travelers
This hotel is perfectly located for and overnight stay for an early flight leaving from Bradley Airport or a flight arriving late at night. Parking for the week was inclulded in the room fee!
February 3, 2014
Rated 5 out of 5 by QEIII Shelter from the Storm
Hotel was well prepared for the influx following flight cancellations. Dinner selection and quality surpassed my hopes.
Be sure to have the spinach salad with zinfandel dressing.
Sheraton bed are the ultimate in comfort.
January 4, 2014
Rated 4 out of 5 by Feather Very Nice Hotel
Besides the very dim lighting in the public areas - it's a very nice Hotel. The Bell service was extremely efficient and helpful. The dining was far better than expected, great menu, great service, and very nice meals!
We will stay here again.
January 4, 2013
Rated 5 out of 5 by jdlenz636 Easy to Catch a Flight.
It was nice to catch an early flight from this hotel because you are already at the airport. If you do the park and fly you vehicle is under cover, this is great during the winter months because even if it snows you come back to a clean car.
March 12, 2013
Rated 4 out of 5 by BRN62 Great Hotel for travel via Bradley
Stopped two nights at Sheraton Bradley and was very happy with quality of rooms and staff. It is pretty convenient for meetings in Hartford if you are happy to hire a car and great to just get off a plane and have bed ready when you arrive.
July 26, 2013
Rated 2 out of 5 by GregG Noisy poor customer service
The room rate was incorrect for all rooms in group (7). Staff never put a cot into room although it was requested multiple times throughout the day. Very noisy rooms,they are not well insulated for sound. I would except better from a motel.
May 20, 2013
Rated 5 out of 5 by MartiS Hotel is easy to access from the Bradley Airport
The hotel was very easy to access from the Bradley Airport. The registration desk staff was extremely friendly and accomodating. I checked in to the hotel due to flight cancellations and the staff were able to accomodate me with no notice.
May 28, 2013
Rated 5 out of 5 by Tusketdoodle Wonderful
Had to stay due to blizzard. Under difficult conditions everyone was pleasant and more than helpful. The help had to stay over as no roads open. Our waitress, michelle was a server fri night, sat morn, sat night and sun AM. Thank you.
February 11, 2013
Rated 2 out of 5 by REst2013 Airport location
Stayed in room 325 on Dec 22, heating, cooling system was extremely loud. Was very difficult to sleep. Also toilet kept running until handle was shook.
Room was very clean and bed was very comfortable.
December 24, 2013
Rated 5 out of 5 by Keller17Keller Liked the cleanliness of the guym & pool
My first experience staying at a Sheraton. Would highly recommend this to anyone! The BED was so comfortable!! It just 'envelopes' you to a deep sleep! Loved it! Enjoyed the Gym & pool also...very nice! GREAT customer care!
December 17, 2012
Rated 4 out of 5 by not2bad easy stay
walked from my gate to the front desk
and to my room in just a few mins. and
had a good dinner and a drink and the wonderful staff even took to get a car
the next morning !!! every thing was very good !!!! thanks !!!
October 13, 2013
Rated 5 out of 5 by eily great staff
real hospitality pros that acknowledge the customer and they work to meet the customer expectations. Your staff finds ways to say yes where the competition looks for ways to say no. kudos to your people
December 10, 2013
Rated 5 out of 5 by lml138 Great stay before an early flight
Our check in was for one night. Hotel staff was very attentive. Room was very clean and spacious. Had a great nights sleep and an easy exit to the terminal located down the hallway of this hotel. Will stay here again.
August 29, 2012
Rated 4 out of 5 by Kim2013 The personnel went above and beyond during a blizzard
The staff was great. Had to give up their own personal lives to take care of the hotel guests during Storm Nemo. Staff stayed all weekend to check customers in/out; deal with our needs; restaurant staff did likewise.
February 11, 2013
Rated 5 out of 5 by Jay0721 Great place in BDL
The staff in the Sheraton at BDL airport is very good and responsive to the real need of a frequent traveler particularly David, Krista and Meghan from the front desk and Hope from the Club lounge.
December 13, 2013
Rated 5 out of 5 Comfort and Convenience
My favorite Sheraton for convenience,
parking, accessibility,service and
amenities...Best New Englend Clam Chowder on the East coast!..Was treated
like a king....Best location for Continental Chess tournaments also.
September 19, 2012
Rated 5 out of 5 by Shase824 The hotel was great.
We attended a wedding there and stayed over for the night. It was great experience. Everything was great, the staff was very helpful and nice. We would like to stay there again with the kids for a weekend away.
December 12, 2012
Rated 5 out of 5 by LandG Back for our yearly visit !!
We so look forward to going every Feb to stay at the Sheraton Bradley Int'l Airport.
The staff is very professional, friendly & always welcome us ! We brought friends with us this year & they had a great time !
February 18, 2013
Rated 5 out of 5 by MAB2014 Pleasantly surprised
Met all expectations for comfort and cleanliness but above and beyond, even the pillows were comfortable and the room coffee was great. A very good experience. Thank you.
January 12, 2014
Rated 5 out of 5 by PatB great hotel, great location, great amenities
I enjoyed my stay at this hotel. Initially I was reluctant as it is right in the airport, but the amenities are great, the restaurant is pretty good, and rooms are spacious and clean and it is pretty quiet.
February 11, 2013
Rated 4 out of 5 by TKR3921 Nicely Renovated and Very Convenient
Have stayed here many times since we always arrive at Bradle on a late flight and appreciate the location within the airport. Recently updated, accommodating staff , decent restaurant and Club Floor lounge
May 15, 2012
Rated 5 out of 5 by lovetraveling305 Excellent for early flights
It was absolutely amazing walking out from our hotel room and into the airport. We were able to save money on our rental car because we were able to return it a day earlier. Definitely will stay again.
April 1, 2013
Rated 4 out of 5 Convenience and Staff Can't Be Beat
With the ability to walk to and from the airport to this hotel, the convenience can't be beat.
The staff are always helpful and friendly, so this keeps me coming back time and again.
December 10, 2013
Rated 5 out of 5 by Xxxxoo Great night sleep!
Your beds are so comfortable! Normally we can't sleep the night before a flight but your bedding was just so great! So comfortable and we had a good nights rest. Thank you!
December 29, 2013
Rated 5 out of 5 by Meca Thoughts from New Jersey
My basketball team stayed at this hotel. The hotel had and everything you need and the staff was great. The only problem was finding the right way to get to entrance. *Note* Follow signs for departure
June 6, 2012
Rated 5 out of 5 by Valerie43 This hotel was everything it says
I was very happy with my room and with the staff at the hotel. They met my needs in a very timely manner and were all very friendly and helpful. I would stay again next time I am in need of a hotel.
January 28, 2013