Rated 5 out of 5 by Abbey Sheraton At Bradley Field Airport
We enjoyed our stay. The only drawback was that Starbuck's was closed when we arrived at 3 PM on Sunday. We would have enjoyed a cup of coffee and a snack.
Cloud 9 Lounge and restaurant has excellent food and dinner was delicious.
Hotel staff is welcoming and helpful.
August 9, 2012
Rated 5 out of 5 by sassy12 Great comfy beds
Only stayed one night, but the room was very nice and the beds super comfy. We were able to leave our car in the parking garage for the 6 days we were gone. It was very convenient and included in the price of room. There was not any airport noise as I had expected.
April 18, 2013
Rated 5 out of 5 by Brunita Everything you could want and more
I would definitely consider staying at this hotel again and reccomend it to others. I didn't use the pool, spa, or fitness center, but everything was above what I expected it to be. I wish I didn't have to leave. Check in times and check out was very accomodating.
September 26, 2012
Rated 5 out of 5 by George72 Convenient & Comfortable
This is the 7th time I have stayed here & each stay has been good. The arriving flight I use gets in at 11:00pm & it is wonderful to be able to be in a comfortable room within minutes of receiving your luggage. Staff has always been attentive & courteous as well.
September 16, 2013
Rated 5 out of 5 by Skip46 Great Experience
This hotel was perfectly located for my flight into BDL and subsequent travel in Hartford, New London & Middletown, RI. This was also true of my pick up, use and drop off of my rental.
The accommodations were perfect and the staff was very helpful and pleasant.
October 6, 2013
Rated 1 out of 5 by Inameeting Cannot get it right!
We use this hotel a lot for business. The rooms are OK and clean, but the catering arrangements and plans are a disaster (except for one stellar employee, who makes it all right). This time, the food, speaker phone, and a few other things were just a disaster.
May 16, 2013
Rated 3 out of 5 by ckjones12 Airport Sheraton
The only problem I have with this hotel is the fact that the bathtub looked filthy. It would be nice if they figured out a way to keep the tub surface looking white and not grey. Other than that, the staff was nice, very accommodating and the rooms were quiet.
October 12, 2012
Rated 4 out of 5 by Fabulous411 nice
My stay was good, staff was very nice making sure that i was comfortable the only thing i didnt like was the fact that i had to park at a different location and got shuttle over but beside that I enjoyed my stay keep up the good job
February 16, 2014
Rated 4 out of 5 by TK4429 This hotel is very convenient.
It is so convenient to be right in the airport. The hotel is well appointed and clean. The walls between rooms are a bit thin though. Because the front desk did not validate my parking correctly, I ended up paying twice when I left thru the automatic gate.
February 26, 2013
Rated 3 out of 5 by Huangtina320 Water water everywhere
No issues with this hotel except that upon check in, there was water all over the floor of my bathroom along the tub. The next night, the carpet in the entry way was all wet.
Both times I called the front desk and they apologized but did nothing further.
September 16, 2012
Rated 3 out of 5 by Lovetotravel801 Yes and no
Concierge level was awesome, hostess Hope was always a burst of sunshine and very customer service oriented and friendly. The restaurant was terrible and the lounge service was worse, at times we waited 1/2 hour for drinks and and and longer for our bill.
April 21, 2013
Rated 4 out of 5 by Feather Very Nice Hotel
Besides the very dim lighting in the public areas - it's a very nice Hotel. The Bell service was extremely efficient and helpful. The dining was far better than expected, great menu, great service, and very nice meals!
We will stay here again.
January 4, 2013
Rated 5 out of 5 by jdlenz636 Easy to Catch a Flight.
It was nice to catch an early flight from this hotel because you are already at the airport. If you do the park and fly you vehicle is under cover, this is great during the winter months because even if it snows you come back to a clean car.
March 12, 2013
Rated 4 out of 5 by BRN62 Great Hotel for travel via Bradley
Stopped two nights at Sheraton Bradley and was very happy with quality of rooms and staff. It is pretty convenient for meetings in Hartford if you are happy to hire a car and great to just get off a plane and have bed ready when you arrive.
July 26, 2013
Rated 2 out of 5 by GregG Noisy poor customer service
The room rate was incorrect for all rooms in group (7). Staff never put a cot into room although it was requested multiple times throughout the day. Very noisy rooms,they are not well insulated for sound. I would except better from a motel.
May 20, 2013
Rated 5 out of 5 by MartiS Hotel is easy to access from the Bradley Airport
The hotel was very easy to access from the Bradley Airport. The registration desk staff was extremely friendly and accomodating. I checked in to the hotel due to flight cancellations and the staff were able to accomodate me with no notice.
May 28, 2013
Rated 5 out of 5 by Tusketdoodle Wonderful
Had to stay due to blizzard. Under difficult conditions everyone was pleasant and more than helpful. The help had to stay over as no roads open. Our waitress, michelle was a server fri night, sat morn, sat night and sun AM. Thank you.
February 11, 2013
Rated 5 out of 5 by QEIII Shelter from the Storm
Hotel was well prepared for the influx following flight cancellations. Dinner selection and quality surpassed my hopes.
Be sure to have the spinach salad with zinfandel dressing.
Sheraton bed are the ultimate in comfort.
January 4, 2014
Rated 5 out of 5 by Keller17Keller Liked the cleanliness of the guym & pool
My first experience staying at a Sheraton. Would highly recommend this to anyone! The BED was so comfortable!! It just 'envelopes' you to a deep sleep! Loved it! Enjoyed the Gym & pool also...very nice! GREAT customer care!
December 17, 2012
Rated 4 out of 5 by not2bad easy stay
walked from my gate to the front desk
and to my room in just a few mins. and
had a good dinner and a drink and the wonderful staff even took to get a car
the next morning !!! every thing was very good !!!! thanks !!!
October 13, 2013
Rated 5 out of 5 by lml138 Great stay before an early flight
Our check in was for one night. Hotel staff was very attentive. Room was very clean and spacious. Had a great nights sleep and an easy exit to the terminal located down the hallway of this hotel. Will stay here again.
August 29, 2012
Rated 4 out of 5 by Kim2013 The personnel went above and beyond during a blizzard
The staff was great. Had to give up their own personal lives to take care of the hotel guests during Storm Nemo. Staff stayed all weekend to check customers in/out; deal with our needs; restaurant staff did likewise.
February 11, 2013
Rated 5 out of 5 by SafeTravels Perfect location for Bradley Airport travelers
This hotel is perfectly located for and overnight stay for an early flight leaving from Bradley Airport or a flight arriving late at night. Parking for the week was inclulded in the room fee!
February 3, 2014
Rated 5 out of 5 Comfort and Convenience
My favorite Sheraton for convenience,
parking, accessibility,service and
amenities...Best New Englend Clam Chowder on the East coast!..Was treated
like a king....Best location for Continental Chess tournaments also.
September 19, 2012
Rated 5 out of 5 by eboal Great Anniv. Get Away
This is an Airport Hotel so the Gym and Pool are quiet most of the day.
Club Lounge was super. Shaun did a fantastic job looking over us all weekend. One of our favorite Sheratons!
February 17, 2014
Rated 5 out of 5 by gem67 VERY CONVENIENT
For a hotel right on the airport - it was very convenient to wake up and just walk down the hall right to the airport!!
March 28, 2014
Rated 2 out of 5 by REst2013 Airport location
Stayed in room 325 on Dec 22, heating, cooling system was extremely loud. Was very difficult to sleep. Also toilet kept running until handle was shook.
Room was very clean and bed was very comfortable.
December 24, 2013
Rated 5 out of 5 by Shase824 The hotel was great.
We attended a wedding there and stayed over for the night. It was great experience. Everything was great, the staff was very helpful and nice. We would like to stay there again with the kids for a weekend away.
December 12, 2012
Rated 5 out of 5 by LandG Back for our yearly visit !!
We so look forward to going every Feb to stay at the Sheraton Bradley Int'l Airport.
The staff is very professional, friendly & always welcome us ! We brought friends with us this year & they had a great time !
February 18, 2013
Rated 5 out of 5 by eily great staff
real hospitality pros that acknowledge the customer and they work to meet the customer expectations. Your staff finds ways to say yes where the competition looks for ways to say no. kudos to your people
December 10, 2013