Rated 5 out of 5 by RichfromRedinger The best place to stay before an early morning flight
The staff are always very friendly and helpful, the bed is very comfortable and the wifi works quickly and well. I very much appreciate staying here the night before an early morning flight out of BDL. I can have a nice meal in the hotel's restaurant in the evening, get a good night's rest and get up just in time to prepare for my flight. Thanks always for the good service.
December 31, 2014
Rated 5 out of 5 by JYblood Safe and comfy
The Sheraton Hartford Hotel at Bradley Airport is an oasis after a long business trip. Whenever I have an early flight the next morning, it feels like heaven to turn in my rental car and check-in to the Sheraton. The elegant, fresh linens feel like a hug - so nice to end a business trip this way!
The staff is very friendly and professional and eager to please. I mostly interact with the bell staff and every one seems geared toward making their customers' experience a great one. Thank you for the consistent, kind service!
May 27, 2012
Rated 5 out of 5 by NYRangers great airport hotel
I stay at this property several times per year. As far as airport Sheratons go this is one of the best. The location can't be beat, as you are just steps from the terminal. parking is directly below the hotel.
The staff is friendly and professional. There is always recognition as an SPG platinum member and I am always upgraded to the club floor. The property only has one suite, so don't expect to be upgraded to a suite. However, the rooms are very spacious and clean. The walls and windows are very thick, so even if you have a room overlooking the runway you can't hear a thing. The club lounge is comfortable and fairly large.
The bar/restaurant in the lobby is surprisingly good for an airport hotel.
Rates are very reasonable, especially if you are staying over the weekend.
February 10, 2012
Rated 5 out of 5 by SFRobert Excellent for what it is
If you want a nice, clean, friendly place to stay after landing at BRD then this is the place.
I stay here with my family once a year and you can't beat it for convenience. The hotel is right next to baggage pick-up!
If you land after 10:30 PM call ahead to have room service delivered and don't forget to order the oh so good lobster mac and cheese or the excellent club sandwich.
Get a room facing the runway and you'll be treated to a great view of the flight operations in the morning. We were lucky enough to get a room on the 8th floor and our toddler loved it. Also, the window panes are about an inch thick so you don't hear a thing.
July 30, 2013
Rated 1 out of 5 by yangguizi Let's down the SPG brand
The Internet does not work, A helpful engineer took me to the workshop to connect to a wired Internet connection to send an urgent email. The was no hot water one morning. Similar problems with the Internet on a previous visit and they served us under cooked chicken in the restaurant. I phoned SPG who promised me that someone would contact me but no did, I called again and still no call back. The hotel is tired and dated, the infrastructure is failing and there appears to be poor management. I have stayed in many SPG hotels across the world and this is by far the worst and drags down the SPG brand.. I have visited this area several times since and use an alternative brand and hotel as there is no other SPG option.
December 5, 2014
Rated 5 out of 5 by Manju Great for parking and early flights
Eight of us, church ladies in our sixties heading for a retreat, had a 6 a.m. flight and an hour's drive to the airport. Rather than assemble at 3 a.m. to carpool from home, we booked two adjoining hotel rooms for the night before our departure. Per our request, staff added a cot in each room so half of us could have our own beds. The room price included a week's parking in the garage under the hotel, and we shared a delightful and affordable dinner in the hotel restaurant. Best of all, at five the next morning we needed only to take the elevator downstairs and walk down a carpeted hallway to security check-in for our flight. It doesn't get much better than that.
July 4, 2012
Rated 5 out of 5 by MGMDLJ Great Stay!
The hotel stay was comfortable, convenient and reasonable. Loved the fact I didn't have to leave the hotel to go outside for the airport. It was very quiet and I highly recommend it!
March 9, 2014
Rated 5 out of 5 by lizzy Enjoyed the stay.
We was not expecting to be right on the airport but we enjoyed the experience. The breakfast in the hotel was very good as well as the service even though it was a holiday weekend. Only 2 complaints, we were not informed of the various services we were entitled to during our stay. We had to ask about breakfast when none was provided in the Club lounge. Then we were provided with coupons to use in the resturant on site. Also when breakfast was available in the Club Lounge there were a variety of items, but the hot item which was an egg dish, was cold the heat had been put out and there was no way to warm it up. I sugguest putting a microwave in the Lounge for the guest to use. Otherwise we had a good stay.
December 1, 2011