Rated 5 out of 5 by Kari This hotel has great features.
This hotel is in excellent area, close to shops, restaurants, La Jolla shores and La Jolla Cove two of the best beaches in the country, also very nice and clean hotel with good restaurant on the side.
September 16, 2012
Rated 5 out of 5 by DrJoeS Excellent hotel
This hotel was excellent in every way: nice, clean room; professional staff; good restaurant. I was especially impressed with the fitness room. The location was ideal for business at UCSD.
December 23, 2012
Rated 1 out of 5 by drs55 The product is pretty worn out
The hotel feels like it might have been nice 20 years ago...We were in two different rooms...both had mold growing in the tub surround. Not what I would expect from Sheraton or any hotel.
September 20, 2012
Rated 4 out of 5 by CaptSR Hidden Oasis
This Sheraton is in a great location but is semi hidden away. The grounds are beautiful and remind me of a hidden Oasis. Nice club lounge and Executive club rooms with mini kitchenettes.
October 11, 2012
Rated 5 out of 5 by CATS8 Fantastic Hotel!
Beautiful hotel, excellent treatment for members, loved the room, location was incredible, staff was very friendly. The restaurant atmosphere and music was amazing... best omlet ever!
July 25, 2012
Rated 5 out of 5 by Midge1970 Great Customer Service
We would like to send a "Thank You" to Scott and Willaim for their Great Customer Service. Everyday they greeted us and made us feel welcome!
See you both again on our next stay.
May 13, 2013
Rated 4 out of 5 by Shellie Perfect location for UCSD visits
This hotel is right off the highway and next to UCSD. The grounds are lush and tropical! The staff is friendly. I have never eaten at their restaurant . Parking is only 10 a day!
October 31, 2012
Rated 2 out of 5 by Sluggo Not a pleasant stay
No in-room safe.
Noisy room air-conditioner.
TV remote must be pointed at a specific spot on TV.
Parking gate did not respond to room key and the front desk had to be called.
July 26, 2012
Rated 5 out of 5 by Steve Staff
I requested an inside court/pool side room, the staff said that is what I had, room was on the parking lot again! I will be backin Aughust a pool view is our desire. Thanks
April 1, 2013
Rated 3 out of 5 by JJLAOFC Old School Style...Good for business traveler
Great location for the business traveler that doesn't need a lot of fluff...The wireless connection did not work in my room. The 24 hour sundries was limited in selection.
August 24, 2012
Rated 3 out of 5 by dongelac Additional Fee for Guest Parking
This place charges additional fee $10 for hotel guest parking. I don't think this is reasonable. Would Not Recommend To Stay This Place!
December 23, 2013
Rated 3 out of 5 by DadDad1 Needs an Update
I thought the $10 a night for self-parking was not right. We pay a lot for the room and parking should be included. The rooms need updating and the AC was so loud!
August 25, 2013
Rated 5 out of 5 by Aguilarfamily Great location, friendly staff
We stayed in a junior suite and loved having the extra space. We have stayed here before because it is so close to La Jolla Shores without being overpriced.
August 10, 2012
Rated 5 out of 5 by JBLB This is a really great Starwood hotel
This is a very nice facility. The staff was really nice, the room was very clean and nice and I received an upgrade consistent with my Platinum standing.
June 18, 2013
Rated 4 out of 5 by Venti Very convenient location
Hotel itself was average, but it is located next to the plaza with cafe, Whole Foods Market, CVS, dry cleaner, Sprinkles Cupcake and more. So convenient.
May 2, 2013
Rated 5 out of 5 by AM1965 Beautiful and sprawling grounds - resort like feeling
Excellent location !!!
Great place to unwind and relax after a long day in office !!!
I also like the live music on thursdys in the bar !!!
March 9, 2013
Rated 2 out of 5 by Zwizzer Parking gate was inoperable
Line up to get out....caused Me to be 15 mins late for dinner appt
No staff support while ringing for help
Had to call from cell phone...still no help
April 13, 2013
Rated 4 out of 5 by Dappys great location
A great location and just renovated hotel. A jewel of a place hidden right off I-5 S a few minutes from the beaches of beautiful La Jolla, CA.......
February 14, 2013
Rated 4 out of 5 by mccm Location, location, location
Great location, close to a Whole Foods for non-restaurant options.Very easy access to highway.This would be a good hotel for UCSD parents.
August 20, 2013
Rated 4 out of 5 by JulioCesar A convenient place to stay
Despite the fact the rooms need some updating or remodeling, the staff's attention and predisposition to assist you is just excellent.
November 20, 2012
Rated 4 out of 5 by tomas Nice area
Nice hotel in very nice area of S. Calif.
Need to fix the auto gate so that getting out of parking lot isn't such a hassle.
June 23, 2013
Rated 4 out of 5 by Yayagirl Close to UCSD and stores
Close to campus and shopping center to buy miscellaneous items for students. Loved the plantation shutters in the rooms.
September 23, 2013
Rated 5 out of 5 by k7287 Friendly Staff
We were welcomed by the staff in the facility and restaurant. It makes us feel home. The room and location is very nice.
February 15, 2013
Rated 5 out of 5 by Dadof5 Great Stay!
Excellent hidden gem. Clean comfortable rooms, accomodating and friendly staff and great pool, courtyard and facilities.
October 15, 2012
Rated 4 out of 5 by david great stay
nice grounds ,great location. Above avg. food for a hotel,the room was very nice and quiet, the staff was very helpful.
April 13, 2013
Rated 3 out of 5 by hippy this hotel
Hotel small and staff a bit snobbish. Restaurant awesome, staff for the customers; and, not annoyed by questions.
July 30, 2013
Rated 4 out of 5 by Embroidery Stay at the Sheraton
The staff was courteous, helpful and the room clean! My sister and I would stay there again without hesitation.
March 4, 2013
Rated 5 out of 5 by organizer Staff is amazing
Incredible staff. Worked very closely with us to accommodate large group with intricate schedule and needs.
May 13, 2013
Rated 4 out of 5 by zeffirino Great Location
Nice quiet, older Sheraton property with an excellent location. The room was very clean and comfortable.
January 7, 2012
Rated 3 out of 5 by JillSL Loyal Customer
My husband and I have stayed at this hotel over the past 6 years at least 102 times a year. We've always been satisfied and enjoyed both it's location and it's tropical hideaway feel. We live in Orange County and to us it has always felt like a tropical get away, without having to travel too far. This visit was the exception. Upon arrival (earlier than we had expected) we went in to see about possibly checking in early. Right away the Front Desk clerk (Muriah) didn't hesitate to allow us to do so. I had made the (pre-paid) reservation 3 weeks in advance, and registered with my Preferred Guest membership number, so I had the expectation that we would receive this type of room as well as be treated as such. My husband recently had shoulder surgery after a car accident, so we were hoping to enjoy the day relaxing near the pool and having a quiet and relaxing stay. I mentioned right away that we would need handicapped parking due to his injury and she did allow us (at no charge) to park right up front in the HC parking for which we have a DMV issued placard. But, then proceeded to put us in a room in Building D at the complete opposite end of the property. This makes no sense to me, as she also did not offer to have a bellman assist us with our bags, in fact never in all the times we've stayed here has this been offered to us, I only just discovered this time that this is even an option as I saw one being utilized later that day while heading back to the car for one last bag. This resulted in my husband having to carry our bags very far even with his recovering shoulder. Later that night we went out to dinner and upon return all of the handicapped parking spaces were taken, so I had to go into the Lobby to ask what should we do and Brittany (her badge said Trainee) told me that my only option was to take a ticket and park on the backside of the parking lot but that there were NO other handicapped parking spaces on the property. I asked if we'd be charged and she said no. So when we drove around to the back of the property, there were at least 4 Handicapped parking spaces that I saw and in fact we were able to park in one. This was a very short distance to our room (by going into the Club Room building, and right out to enter Building D where our room was the first one to the left) I am appalled that upon arriving earlier that day that Muriah would not mention this to us, or offer a bellman to assist us knowing full well, that we needed to park in Handicapped parking, but instead allow us to park all the way up front and carry our own bags to the almost complete rear end of the property. Not to mention other staff not even knowing that there are indeed other spaces on the property to allow for handicapped parking. I understand that you have a lot of complaints about the fact that there is a charge for parking, but if you're not going to charge for handicapped parking then at least try to get the people who need it park in one closest to their room or put them in a room in building A. I also noted that we were NOT put into a room that is for Starwood Preferred Guests, and when I mentioned this upon check-out, I was told that the hotel was sold out. But seeing as we were allowed to check in early, I find it very hard to believe that EVERY room in the hotel (for Starwood Preferred Guests) was taken at that time. You can't tell me that by 12:30 pm every room was full. Also, when I am told this by someone at the property with a flippant attitude, all that tells me is that becoming a Startwood Preferred Guest Memeber means nothing then. I can pay extra for a SPGM room, but get stuck in a non SPGM room and be told that they're sold out. Why join then? NOT HAPPY WITH THIS VISIT AT ALL. Such a shame as we've loved coming here for years, but will now seriously consider staying elsewhere when coming to the area.
April 21, 2014