Rated 5 out of 5 by Lggonzal Great Hotel!!
Me and my husband had a wonderful time at La Jolla Sheraton hotel with our two little yorkies!!
January 6, 2013
Rated 5 out of 5 by Sara125 Great Experience
Loved that it had complimentary Wi-Fi. Staff was friendly and accommodating.
October 12, 2013
Rated 5 out of 5 by Montana Excellent stay!
I am always pleased to stay here!!! I am looking forward to staying here again!
February 25, 2013
Rated 5 out of 5 by JK111 Great hotel
Perfect location with access to all the great spots in la jolla.
November 12, 2013
Rated 3 out of 5 by Jake989 The Bed
The bed was not comfortable, the sheets were old and not soft.
November 14, 2013
Rated 1 out of 5 by tw55 keep the koi pond, raze the the rest
keep the koi pond, raze the the rest
December 13, 2013
Rated 4 out of 5 by Family23 Nice location but service needs improvement
staff was not very servicing for my needs
no SPG differentiation
July 25, 2012
Rated 5 out of 5 by DorsAll Comfortable
Quiet and very good locale. Excellent service throughout stay.
November 14, 2012
Rated 5 out of 5 by DK29 Sheraton La Jolla- Wonderful Service
We enjoyed our recent stay and highly recommend this hotel.
December 13, 2012
Rated 5 out of 5 by SMFF outstanding place to stay
friendly service, comfortable rooms, great restaurant
June 28, 2013
Rated 5 out of 5 by Joachim This is a very comfortable hotel
We were delighted by the service and the room upgrade
May 10, 2013
Rated 5 out of 5 GREAT WEEKEND
Great ammenties and location. Staff is incredible.
July 27, 2012
Rated 1 out of 5 by Terid I would not recommend this hotel
This is not a typical Starwood Hotel
August 15, 2012
Rated 5 out of 5 by BrianTSG Great hotel with excellent staff
Highly recommend great staff
August 6, 2012
Rated 3 out of 5 by UncleErnie Convenient Location
This was our 3rd time to stay at this Starwood property. Convenient location to Del Mar fairgrounds for an event we attend yearly. After a 10hour drive from Northern CA,, we arrived for LATE checkIn @10:30 PM. It was nice to have our room waiting for us.
We had appreciated the SPG preferred guest privlidges we experienced in the past,, This accounted for our return stay.
Although our check in was cordial and all the right words were spoken, This stay I did not feel we received the same treatment we experienced in the past. - no upgrade offered. I had to ask and was told upgrades are to be paid for - not even into a room designated for SPG preferred guests - I did not feel our repeat business was appreciated.
I specifically discussed late dinner options with the receptionist. He spoke highly of the local businesses. Advice which we followed for a nice warm meal. On our last day reading YELP reviews for this Sheraton - several reviews mentioned an SPG promo offered at the Hotel resturant Humphreys. This 50% OFF offer was never mentioned to us. We would have appreciated this promo for Breakfast each day of our stay. Upon checkout, I inquired about the promo to determine if it was still in effect. I was given the discount card for our next visit.
Our room was clean, very pleasantly decorated. Heavenly bed type - a homelike feel. Microwave in the room was greatly appreciated. Starbucks coffee thankyou. Complimentary WiFi light greatly appreciated for Ipad use in our room.
Total light blocking wood shutters - a PLUS.
My wife was walking with crutches, Open parking was convenient to our room location.
February 24, 2013
Rated 3 out of 5 by TellGreg Mild Disappointment
When I made the reservation, I was told I missed the discounted block of rooms reserved for the funcion I was attending but I would be upgraded to an upgraded room to make up for it. That did not happen to my knowledge.My room wa 420.
Upon getting the key I took my bags upstairs to the room only to find the key did not work. I then carried my bags back down to the front desk to get a working key and back up.
I then tried to hook up my wifi connection only to find it did not work. I called the desk and after being asked a couple of questions on my ability to make a wifi hook I was told that it worked fine in the lobby so they did not know what the problem was.I also had an iPad so I took that down to the front desk sothey could show me what I was doing wrong. After one of the staff members tried for 10 minutes to hook me up, it was determined that the wifi service, a new and better one from what I was told, was indeed down. I was then told to go back to my room, dial zero and ask for technical supprt to get assistance with my plight. Why they could not do this for meat the desk is still a puzzle. I then spoke for 20 minutes to an Indian gentleman who finally got me hooked to the wifi. later that evening I turned on the nice flat panel TV to find that the picture was hiorrible. Once again a call to the front deskto ask about the reception on the Television. I was told it should be clear and a guy from service would be sent up.The repair guy came in and unhooked and rehooked all the cable connections, about 3 total and walla a clear picture. Add to that a HVAC unit that was noisier than most and the first day was not at all to my expectations.
The next 2 nights were without incedence though having to re-hook to the internet daily was something I've never had to do at any hotel I've ever stayed at.
Overall, I cannot say I got my monies worth.
February 15, 2013