Rated 3.8 out of 5 by 180
Rated 5 out of 5 by kelly29 Great conference location!
Sheraton LaJolla is a great location to hold a corporate conference or any event for that matter. Exceptional customer service and perfect location. The banquet staff goes above and beyond to predict and accommodate the needs of the group.
Rated 5 out of 5 by Meriam Staff are accomodating
we had 2 rooms for 2 nights starting 12/27. Power outage in one room on the 1st night. We were not charged for 1 night and parking fees was waived. We forgot cell phone's charger. We called and they promised to call us back and hopefully mail the charger. Hotel & room were not as expected, but service was excellent and very accommodating.
Rated 5 out of 5 by md925 Favorite Hotel For Good Reasons
The Sheraton La Jolla is our go-to hotel when we visit San Diego. We upgrade to the Executive Building since the rooms are more spacious and very comfortable. They even have a microwave oven and a small refrigerator. The courtyard is very attractive, and the staff very friendly. The location is also very convenient to restaurants, shopping, and the freeway! We love it!
Rated 5 out of 5 by Nickname54321 Only minor improvements possible in paradise...
Amazing staff, lovely facilities ... Only possible improvements:
A) loud fan on heater/AC unit in all 5 rooms we've stayed in over the years so disturbing to sleep each time it comes on that we simply turn off the heating or cooling entirely at night,
B) "still in theaters" movie terribly low-resolution and distorted (James Gandolfino was about as wide as he was tall, sure, but not Julia Lewis-Dreyfus!)
Rated 5 out of 5 by Katy51 Relaxing get-away
Dear Sheraton employees,
Thank you so much for making our little one night stay so relaxing! The bed was so comfortable! I want to know where you get the sheets; they were unbelievably soft.
The room was very nice and we enjoyed ourselves immensely. Thank you too for the 50% off for Humphreys! We had reservations elsewhere, but cancelled them and just walked over to the restaurant for a delicious filet minon dinner.
Rated 5 out of 5 by JK111 Great hotel
Perfect location with access to all the great spots in la jolla.
Rated 5 out of 5 by 1waterboy Pleasant
We found the reception staff to be very friendly and processed our check in well and made us feel welcome. Once in the room we were contacted via phone to make sure that our room was ok and if we needed anything? Nice room we will stay again when in the area. Sam
Rated 5 out of 5 by Summer6208 Service and Staff are the Best!
I stay at this Sheraton from time to time, and my experience has been consistently great here. I wanted to recognize Christine for outstanding service during my last 2 consecutive stays. She was able to secure me the same room for 2 consecutive nights (2 different reservations) and then when the room had a minor issue, she promptly moved me into an amazing upgrade. She and the rest of the staff were very friendly and made me laugh after coming back to check in for my second night after a grueling day of travel and meetings. Highly recommend!