Rated 3.8 out of 5 by 763
reviewers.
Rated 2 out of 5 by Doc12 You could do better
A little disappointing, overall. The rooms are a bit dated and in need of maintenance such as a towel bar falling off the wall. No bible in the room. I was supposed to get a voucher for each night participating in the "Green" initiative which forgoes cleaning of the room but the staff obviously were unaware of how it worked and my vouchers never appeared. Check-out/check-in was chaotic with only one staff member available until the line reached 30 people and people started to complain. Everything was overpriced--$5 for a small bottle of water? Really? Overall, the value was not there...
May 17, 2013
Rated 5 out of 5 Great hotel
I was pleasantly surprised with the hotel and my room. I was fortunate enough to stay on the side facing the river and Trump tower. The room was nicely remodeled. I would definitely stay at this hotel again. The staff members were very courteous too.
May 21, 2013
Rated 5 out of 5 by Elena Perfectly placed
The hotel is perfectly placed, with confortable rooms and nice staff. Highly recommended. I will come back for sure
May 21, 2013
Rated 5 out of 5 by Warrior Hotel + Prom
The Sheraton hosts our Prom every year and every year they do an amazing job. Can't thank them enough. The hotel rooms at the Sheraton are wonderful too.
May 20, 2013
Rated 5 out of 5 by vlim9 Excellent Stay
Hotel is very clean and staff are friendly and helpful. the location is also very convinient.
May 20, 2013
Rated 5 out of 5 by Bl116677 great all round hotel
one of my favorite hotels -- great service, amenities and quality of finishes
May 20, 2013
Rated 1 out of 5 by Jason Poor Management of Starwood Platinum Guests
Needs improvement. Need to have a commitment to the promised offers and not just charge room rates however they feel like, without prior customer approval and agreement.
May 19, 2013
Rated 2 out of 5 by james good location..a little dated
great location...restaurant service needs "hard" look. Last day our water/shower regulator blew off the wall..so we couldn't take showers. Lobby ladies powder room filthy,,noted by several ladies standing in lobby.Reception/check-in courtesy outstanding..
May 19, 2013