Rated 5 out of 5 by Wayne7777 Our favorite place to stay
Very nice hotel! The only item is when you pick up your car downstairs and the cost shocks you! We arrived late Sunday and left mid morning on Wednesday. $180. Just wasn't expecting that!
April 9, 2015
Rated 2 out of 5 by JR667766 This hotel lacks evening restaurant facilities, and even inadequate eating facilities for a conference during the daytime
The room and lobbies were fine. The lounge facilities were very limited. And the restaurant facilities available in the evening were non-existent. That was the greatest problem. Have a good evening restaurant, medium price, for those who want to stay in the hotel. I also found the accommodations and offerings in the Club Lounge inadequate. I would probably not come back to the hotel, and I will be wary of other hotels owned by Starwood after this experience
March 30, 2015
Rated 5 out of 5 by NSTAteacher Great View
I had a great view of the river as it was dyed green for St. Patrick's day. It was fun to see from above! The over all location was great for visiting dowtown Chicago! I highly recommentd this hotel.
March 22, 2015
Rated 5 out of 5 by coolman219 Amazing Concierge
Paula at the concierge desk made our stay! She went above an beyond to help us get up to our room when the elevators were backed up and we were in a hurry to leave for dinner. She even called ahead and had a private room waiting for us at dinner. A total surprise and much appreciated! Its things like this that keep me a Starwood member! I loyally stay with you whenever I travel.
March 5, 2015
Rated 5 out of 5 by jackieW28 Awesome view
Near to attraction, spectacular view, staffs are very friendly and attentive.
March 2, 2015
Rated 3 out of 5 by cindy66 This is a very very nice property
I stay at this property every year for a meeting. This year was not the best one, still very nice property and clean. The TV in our room did not work, bought a movie stopped half way into it. Called front desk and it was taken care off , after a call once i saw my bill. Could not open mini bar? Not sure what that was about? And after 32 minutes each day finally had hot water in the shower. I will stay at this hotel again, Ill check it out before I unpack.
March 2, 2015
Rated 5 out of 5 by Sue222 Warm oasis in freezing Chicago
I arrived in brutally cold weather in February for a one-night stay here. I enjoyed an excellent cheeseburger and fries in the Chi Bar with cordial service from their staff. I stopped in to Shula's for a glass of wine and dessert. The next morning I enjoyed an equally excellent eggs benedict in the LB Bistro and Patisserie. This beautifully maintained property gave me every reason to stay indoors and enjoy their amenities. This is my third stay here since 2006, each one an excellent experience.
February 25, 2015
Rated 5 out of 5 by librarian52 Staff was helpful and accommodating
Your staff went out of their way to assist me every day. The Concierge staff was helpful in responding to my questions about transportation, directions & restaurant recommendations.
When the blizzard hit, the staff made it appear effortless to extend my stay until I could arrange a departure. I was so very grateful!
February 4, 2015