Rated 4 out of 5 by Peter Hotel with friendly service
Good location, value for money.
May 19, 2013
Rated 5 out of 5 by Robert56 Excellent Staff !!
The staff and facilities at this Sheraton are first rate. The rooms are always clean and ready to go when I arrive. I always stay here when I come to Shanghai.
May 16, 2013
Rated 1 out of 5 by Peter1231 Disappointed Stay
Hi, I'm writing this to share my dis satisfaction, I'm suppose to stay here for 12 nights for my business trip, and I just check-in today and I'm going to check-out tomorrow, as I don't think the price I pay met the 5-Star Hotel standards.
First, I have pay additional amount to upgrade my room to Premier Suite, and I'm so disappointed with the room I have when I entered.
Second, the Sofa in my room the cushion is worn and tear out, and it is so dirty and i can see the stain on. I can't believe that i see it on my own eyes in the 5-star hotel.
Third, the bathroom is so dirty, especially the shower room, I can see the crack lines and dark spot all over the floor.
Fourth, The Iron is spoilt and not malfunction, and I don't understand how's your house keeping do the works and checking, how can you put a malfunction Iron in the room, again you are calling yourself 5-star hotel
Among all the points I mentioned above, I have all the pictures taken down in my handphone and I'm going to publish it out...
So disappointed, really disappointed with the Price I pay here...
May 15, 2013
Rated 2 out of 5 by VPEngineeringGBI When busy, forget Platinum benefits
Stay here a lot. Really like the suites given to Platinum members. Really busy when I checked in, only got 5th floor smoking suite. Next day, asked for better room. Denied. I checked the availability, I was lied to. (plus I overheard the conversation between my check in guy and Frank in Mandarin. oops). NIce hotel, disappointing treatment of a VERY regular guest.
May 14, 2013
Rated 5 out of 5 by Feedback 很方便，很舒适
May 14, 2013
Rated 5 out of 5 by Kumar2703 Lovely hotel with a very caring staff
An excellent hotel with a very caring staff. The rooms are very clean and very well decorated. The food at the Executive Lounge had wide range with excellent Menu. In total- a great experience.
May 12, 2013
Rated 4 out of 5 by FTraveller Finally! upgraded Internet Speed
Finally, your Internet speed is more acceptable. On the other hand, at peak times it is still a bit slow. I think it is possible that you are combining too many hotels in one service.
May 9, 2013
Rated 5 out of 5 by Ymike27 Best Hotel In Pudong
My stay in this Sheraton Hotel has always been a pleasant affair. I arrived past midnight this time, and was greeted by this charming lady called Yola at the reception. I was visibly tired after the long flight and "interesting" taxi ride, but she managed to make me felt welcomed by her sincere attitude and splendid smile. Since I am a Gold Member, she also upgrated me to a suite.
I have stayed more than 10 times in this hotel, and I think I am glued to it. My colleagues asked me to try other hotels, but I told them staying in hotel is like marrying your the other half. Once you have found the best, why change ?
April 26, 2013