Rated 4 out of 5 by FTraveller Finally! upgraded Internet Speed
Finally, your Internet speed is more acceptable. On the other hand, at peak times it is still a bit slow. I think it is possible that you are combining too many hotels in one service.
May 9, 2013
Rated 4 out of 5 by simog68 public transportation
if you need to use public transportation you are in the right place. Subway 4 is few step outside.
December 17, 2013
Rated 4 out of 5 by AussieWorker This hotel has great food
I always enjoy the buffet breakfast and the food in the executive lounge. The service here is also excellent and they remember me and my preferences which adds that special touch.
February 10, 2013
Rated 5 out of 5 by meilyn2011 Always perfect. Very good staff
I was upgraded, my wife and my baby joined for the week end. The crib was promptly brought to our room. Cleaning lady was nice with us despite the extra cleaning due to the baby.
July 1, 2012
Rated 5 out of 5 by Wong60 Excellent Club Louge Service
Thumb up for the excellent service provided by the staff at the 37th
Floor Club Louge. They are cheerful, polite and always service with their great smile.
Keep it up!
November 7, 2012
Rated 5 out of 5 by morgan12 heat/coolong
The room was too warm, the heating cooling function was not working. I stay here often and that is the only problem I have, otherwise I love this hotel. Thanks for listening
March 11, 2013
Rated 2 out of 5 by jjeany not so recommended
receptionist is not so kind
he said he would give me club room, but it found out just deluxe room.
same with lounge access
needed to be trained more for membership training.
September 12, 2012
Rated 5 out of 5 by Traveller14344 Great Hotel
The service in this hotel is excellent. I would suggest it for people going to Shanghai.
This hotel makes me feel at home and it will always be my choice in the area.
August 6, 2013
Rated 5 out of 5 by Robert56 Excellent Staff !!
The staff and facilities at this Sheraton are first rate. The rooms are always clean and ready to go when I arrive. I always stay here when I come to Shanghai.
May 16, 2013
Rated 5 out of 5 by sq69 Recommend to business associates
I introduced the hotel to my Chinese agent. Both my agent and her husband were very impressed. I am trying to convince them to become loyal SPG members.
April 20, 2013
Rated 3 out of 5 by peter Shower
Water pressure is rather weak for shower, seems i found the same issue in all my stays in last 1 year......
Hope you can find the way to improve it.
August 10, 2013
Rated 5 out of 5 by SY10 This hotel has great service
The service provided by this hotel is amazing. From the front desk, to the housekeeping, to in-room dining - everything has exceeded my expectation.
July 17, 2013
Rated 2 out of 5 by Carl The room was too hot
The air conditioner wasn't worked. It remainded a problem after we asked the staff to help us.
Some dust in the shower room and the floor is broken.
March 5, 2013
Rated 4 out of 5 by Ben2012 Excellent service
Always a pleasure to stay at this hotel, and the view from the club lounge still amazes me each time. Staff are friendly and helpful, as usual.
May 23, 2012
Rated 4 out of 5 by BusyMan Overall Satisfactory...
but breakfast would need more attention on the heating control/process as some of the hot dishes such as the congee and sausages were cool.
December 21, 2012
Rated 5 out of 5 by Peter401 Excellent Modern touch Hotel and service
Perfect hotel with great room and excellent service..little busy during bfast due to tourist season..walk in distance to Olympics stadium..
October 25, 2012
Rated 5 out of 5 by Mrbruce STILL FELLING AT HOME
every time I come to this hotel I feel like I am home. with all the travel i do , it is good to feel this way. thank you to all the staff!
November 22, 2012
Rated 5 out of 5 by GaryIN Excellent Hotel Stay
Very friendly and helpful staff. Room was comfortable, quiet, and kept clean. Enjoyed the stay!
November 11, 2013
Rated 4 out of 5 by Gaby24 Good Hotel standing
Excellent Hotel with very nice rooms, need to improve internet access and speed, very lousy !
November 11, 2013
Rated 4 out of 5 by Simonkin2013 Nice hotel, caring staff
A nice hotel ideal for business traveller who pull us closer to home.
November 29, 2013
Rated 4 out of 5 by Walkingman A good business hotel with good trafic connections.
Not far from Pudong Airport. A subway of M4 (the ring line) is in front of the door. Underground park house.
October 20, 2013
Rated 4 out of 5 by RonieSF My first choice in Shanghai
Love this hotel, it's always been my first choice whenever I come to Shanghai the last 5 years. Staff, pool and gym is top notch.
June 18, 2012
Rated 5 out of 5 by keithxyx Sheraton Pudong
Good restaurants & bars
Service very good
December 2, 2013
Rated 2 out of 5 by Clark service needs improvement
feel no hospitality - no walk in greeting, cold receptionist. Staff talk to each other in the lobby instead of greeting guests
April 5, 2013
Rated 4 out of 5 by Jakey Treated like a Platinum!
A big 2 thumbs up especially to the staff at executive floor. They are very friendly and attentive. Keep up the good work!
August 20, 2012
Rated 5 out of 5 by MikeJ Excellent Stay
As always the Sheraton Pudong exceeded expectations with attentive staff who are always willing to go the 'extra mile'.
July 14, 2013
Rated 1 out of 5 by Stugats This hotel needs desparate improvements
Need to increase Service awareness not just at check in
Bar not freindly or helpful..
Manager is no where to be found.
January 28, 2013
Rated 4 out of 5 by SPGfan404 Great Hotel
Great hotel, stay here every month when in Shanghai. Need to improve speed of internet, especially in the residences
July 16, 2013
Rated 4 out of 5 by Cong the location is good
and there's nothing could be said. The facilities are a bit too old, though is reasonable for a 10 years old hotel.
August 18, 2012
Rated 5 out of 5 by Eugine21 very nice!!
I have experience to stay other Sheraton Hotels in Shanghai and this hotel was best for me in Shanghai.
April 8, 2013