Sheraton Shanghai Pudong Hotel & Residences

  • No. 38 Pujian Road
  • Shanghai,
  • Shanghai
  • 200127
  • China
  • Map

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Rated 4.1 out of 5 by 184 reviewers.
Rated 4 out of 5 by Finally! upgraded Internet Speed Finally, your Internet speed is more acceptable. On the other hand, at peak times it is still a bit slow. I think it is possible that you are combining too many hotels in one service. May 9, 2013
Rated 4 out of 5 by public transportation if you need to use public transportation you are in the right place. Subway 4 is few step outside. December 17, 2013
Rated 4 out of 5 by This hotel has great food I always enjoy the buffet breakfast and the food in the executive lounge. The service here is also excellent and they remember me and my preferences which adds that special touch. February 10, 2013
Rated 5 out of 5 by Always perfect. Very good staff I was upgraded, my wife and my baby joined for the week end. The crib was promptly brought to our room. Cleaning lady was nice with us despite the extra cleaning due to the baby. July 1, 2012
Rated 5 out of 5 by Excellent Club Louge Service Thumb up for the excellent service provided by the staff at the 37th Floor Club Louge. They are cheerful, polite and always service with their great smile. Keep it up! Cheers! November 7, 2012
Rated 5 out of 5 by heat/coolong The room was too warm, the heating cooling function was not working. I stay here often and that is the only problem I have, otherwise I love this hotel. Thanks for listening March 11, 2013
Rated 2 out of 5 by not so recommended receptionist is not so kind he said he would give me club room, but it found out just deluxe room. same with lounge access needed to be trained more for membership training. September 12, 2012
Rated 5 out of 5 by Great Hotel The service in this hotel is excellent. I would suggest it for people going to Shanghai. This hotel makes me feel at home and it will always be my choice in the area. August 6, 2013
Rated 5 out of 5 by Excellent Staff !! The staff and facilities at this Sheraton are first rate. The rooms are always clean and ready to go when I arrive. I always stay here when I come to Shanghai. May 16, 2013
Rated 5 out of 5 by Recommend to business associates I introduced the hotel to my Chinese agent. Both my agent and her husband were very impressed. I am trying to convince them to become loyal SPG members. April 20, 2013
Rated 3 out of 5 by Shower Water pressure is rather weak for shower, seems i found the same issue in all my stays in last 1 year...... Hope you can find the way to improve it. August 10, 2013
Rated 5 out of 5 by This hotel has great service The service provided by this hotel is amazing. From the front desk, to the housekeeping, to in-room dining - everything has exceeded my expectation. July 17, 2013
Rated 2 out of 5 by The room was too hot The air conditioner wasn't worked. It remainded a problem after we asked the staff to help us. Some dust in the shower room and the floor is broken. March 5, 2013
Rated 4 out of 5 by Excellent service Always a pleasure to stay at this hotel, and the view from the club lounge still amazes me each time. Staff are friendly and helpful, as usual. May 23, 2012
Rated 4 out of 5 by Overall Satisfactory... but breakfast would need more attention on the heating control/process as some of the hot dishes such as the congee and sausages were cool. December 21, 2012
Rated 5 out of 5 by Excellent Modern touch Hotel and service Perfect hotel with great room and excellent service..little busy during bfast due to tourist season..walk in distance to Olympics stadium.. October 25, 2012
Rated 5 out of 5 by STILL FELLING AT HOME every time I come to this hotel I feel like I am home. with all the travel i do , it is good to feel this way. thank you to all the staff! November 22, 2012
Rated 5 out of 5 by Excellent Hotel Stay Very friendly and helpful staff. Room was comfortable, quiet, and kept clean. Enjoyed the stay! November 11, 2013
Rated 4 out of 5 by Good Hotel standing Excellent Hotel with very nice rooms, need to improve internet access and speed, very lousy ! November 11, 2013
Rated 4 out of 5 by Nice hotel, caring staff A nice hotel ideal for business traveller who pull us closer to home. November 29, 2013
Rated 4 out of 5 by A good business hotel with good trafic connections. Not far from Pudong Airport. A subway of M4 (the ring line) is in front of the door. Underground park house. October 20, 2013
Rated 4 out of 5 by My first choice in Shanghai Love this hotel, it's always been my first choice whenever I come to Shanghai the last 5 years. Staff, pool and gym is top notch. June 18, 2012
Rated 5 out of 5 by Sheraton Pudong Good Location Good restaurants & bars Service very good December 2, 2013
Rated 2 out of 5 by service needs improvement feel no hospitality - no walk in greeting, cold receptionist. Staff talk to each other in the lobby instead of greeting guests April 5, 2013
Rated 4 out of 5 by Treated like a Platinum! A big 2 thumbs up especially to the staff at executive floor. They are very friendly and attentive. Keep up the good work! August 20, 2012
Rated 5 out of 5 by Excellent Stay As always the Sheraton Pudong exceeded expectations with attentive staff who are always willing to go the 'extra mile'. July 14, 2013
Rated 1 out of 5 by This hotel needs desparate improvements Need to increase Service awareness not just at check in Bar not freindly or helpful.. Manager is no where to be found. January 28, 2013
Rated 4 out of 5 by Great Hotel Great hotel, stay here every month when in Shanghai. Need to improve speed of internet, especially in the residences July 16, 2013
Rated 4 out of 5 by the location is good and there's nothing could be said. The facilities are a bit too old, though is reasonable for a 10 years old hotel. August 18, 2012
Rated 5 out of 5 by very nice!! I have experience to stay other Sheraton Hotels in Shanghai and this hotel was best for me in Shanghai. April 8, 2013
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